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Mobile Money Products – Insurance

Microinsurance aims to protect the assets of low-income individuals and families from natural disasters, illness, death, accidents, crop failure. With the advent of mobile money, microinsurers are being forced to develop new and affordable products.

The platform can be used to reduce delivery costs, for example, mobile money can let customers enrol and make premium payments remotely, saving both time and money. It also lets operators and practitioners respond to growth, competition and regulation.

In this section you’ll find articles, blog posts and other useful resources for researching this topic.


Protecting the poor: A microinsurance compendium

Author : Craig Churchill, International Labour Organization

Essential reading for insurance professionals, practitioners and anyone involved with offering insurance to low-income people. This volume discusses microinsurance in detail, covering product design, marketing, premium collection and governance.


Kilimo Salama

Author : Syngenta Foundation

Kilimo Salama (“Safe Agriculture”) is an insurance for Kenyan farmers so they can insure their farm against drought or excess rain. The project is a partnership between Syngenta Foundation for Sustainable Agriculture, UAP Insurance, and Safaricom.


Hand held Doctors and Mobile Premium Payments: How Technology can Improve Insurance for the Poor

Author : International Labour Organization

The ILO’s Microinsurance Innovation Facility looks at how microinsurance providers are using technology to overcome the industry’s challenges.

Emerging Practices in Mobile Microinsurance

Author : MMU

The mobile platform, including mobile money, can be used as a tool to reduce the costs of microinsurance and to help it to scale.


Technology for Microinsurance Scoping Study

Author : Eric Gerelle and Michiel Berende, International Labour Organization

CGAP Working Group on Microinsurance (WGMI) and the Microinsurance Innovation Facility compiled an inventory of information technologies that are applicable in offering insurance services to low-income households.

Promising Starts in Mobile Microinsurance: Tigo Senegal & Telenor Pakistan

Author : Phil Levin, MMU

The global microinsurance market is estimated at 4 billion individuals, but the cost of selling and administering low-value policies makes microinsurance uneconomical for many traditional providers.


  • Mobile Money

    The State of Mobile Insurance – what are the key factors currently driving success?

    April 17, 2014 | Arunjay Katakam
    In an article published last month, we discussed what people use mobile money for and which products were most popular. Today, I will try to answer the following question: what are the key factors currently driving success in mobile insurance? In this ye...
  • Mobile Money

    Microinsurance to reward mobile money wallet activity: Examples from Pakistan and Tanzania

    November 8, 2012 | Yasmina McCarty
    Both for commercial reasons and also to achieve greater financial inclusion, mobile money providers would like to see subscribers maintain balances in their mobile wallets. Storing funds electronically rather than immediately withdrawing the full amount in cas...
  • Mobile Money

    Tigo, Bima, and MicroEnsure bring a “Freemium” model to mobile insurance

    July 2, 2012 | Philip Levin
    Insurance is a complicated product but one where mobile distribution methods hold some promise. MMU’s latest paper on mobile microinsurance tries to lay out some of the options and complexities.  The obvious question becomes: What works and what doesn’t? ...
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    A new MMU publication on emerging practices in Mobile Microinsurance

    June 18, 2012 | Neil Davidson
    One of the most important reasons that people use financial services is to manage risk. Insurance, in particular, is a useful way for households to protect themselves from negative financial shocks and other adverse events. Unfortunately, although a range of i...
  • Mobile Money

    BPI Globe Banko launches m-insurance products

    December 7, 2011 | Camilo Tellez
    Poor people in developing countries live and work in risky environments, vulnerable to illness, accidental death and disability, loss of property due to theft or fire, agricultural losses, and natural and man-made disasters.  As a result, the mobile financial...
  • Mobile Money

    The Advent of Mobile Financial Services in Agriculture

    November 15, 2011 | Camilo Tellez
    As the global population continues to grow – it is expected to reach more than 9 billion by 2050.  It will require a 70% increase in food production above current levels. Most of this increased yield will have to be achieved in less developed countries (LDC...
  • Mobile Money

    Delivering Hope with Mobile Money in Tanzania

    October 21, 2011 | Camilo Tellez
    Mobile phones have been pushing the boundaries of what’s possible in developing countries for quite some time. From remote villages, farmers can access real time crop prices and new mothers can receive neonatal advice over SMS. Since 2009, Vodacom M-PESA and...
  • Mobile Money

    FrontlineSMS:Credit: Targeting MFIs and SMEs to maximise the social impact of mobile money

    September 28, 2011 | Claire Scharwatt
    We’ve written previously in our blog about the intersection of mobile money and Microfinance and about innovative microfinance products riding on the rails of mobile money.  Last week, Nathan Wyeth, Project Director of FrontlineSMS:Credit, visited our offic...
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    Risk-sharing effects of Mobile Money

    September 19, 2011 | Camilo Tellez
    Informal networks in developing countries provide an important means by which individuals and households share risk. However, this coverage is not always 100% comprehensive. Economists find that one of the reasons why this happens is transaction costs. Literal...
  • Mobile Money

    ZONG launches Pakistan’s first Accidental m-Insurance

    July 29, 2011 | Camilo Tellez
    In the past, we have discussed the potential of new delivery channels to help bring insurance products to the BOP.  MNOs have large physical and virtual networks with the potential to reach significant numbers of clients at low cost. On the contrary, insuranc...
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    Interview with Esther Duflo, co-author of “Poor Economics” Part 2.

    May 25, 2011 | Camilo Tellez
    In light of the recent publication of “Poor Economics”, the new book by Abhijit V. Banerjee and Esther Duflo, MMU caught up with Dr. Duflo to discuss some relevant themes to help our readers understand the broader impact of mobile financial services in the...
  • Mobile Money

    Interview with Dr. Esther Duflo, co-author of “Poor Economics”

    May 24, 2011 | Camilo Tellez
    In light of the recent publication of “Poor Economics”, the new book by Abhijit V. Banerjee and Esther Duflo, MMU caught up with Dr. Duflo to discuss some relevant themes to help our readers understand the broader impact of mobile financial services in the...
  • Mobile Money

    mi-Life, Mobile Microinsurance in Ghana

    March 23, 2011 | Camilo Tellez
    MTN Ghana, Hollard Insurance, MicroEnsure, and MFS Africa have launched today an innovative mobile money insurance product called “mi-Life” We have written previously how insurance designed to serve low-income clients is an effective tool in poverty al...
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    Innovation in Health Microinsurance and Savings

    September 28, 2010 | Camilo Tellez
    Juliet Agutu, a domestic worker in Nairobi recently delivered her first child at Pumwani, the country’s largest maternal hospital.  Like many mothers-to-be in the developing world, Juliet was worried about not having the appropriate medical facilities or th...
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    Will Mobile Money Bring Microinsurance to the Poor?

    August 31, 2010 | Camilo Tellez
    Matu Onyango is a farmer in the region of Nanyuki, 250 km north of Nairobi.  His family’s welfare depends solely on the income derived from maize crops. During the last drought that afflicted the region, not only did his crop suffer, but one of his four chi...