The full potential of mobile money has not yet been realised, with 2.5 billion people in developing countries still lacking a viable alternative to the cash economy and informal financial services. 1.7 billion of them have mobile phones, but the mobile money industry has found it challenging to launch and scale services for the unbanked because yet many policy and regulatory environments are not genuinely enabling.

The Mobile Money Programme provides regulators, mobile money providers, and other stakeholders with the necessary support to address regulatory barriers in order to increase the ability of mobile money providers to meet the financial needs of poor and low-income customers.

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