Browse resources by topic (where applicable), region or type, such as case studies, presentations, research and white papers
This study by Grameen Foundation aims to understand how mobile phone technology and its usability is impacting poor women’s ability to access and benefit from mobile financial services. Specifically, with this report, Grameen Foundation demonstrates the specific challenges and constraints women, in particular, face in using/accessing a mobile delivery channel for financial services. These findings will be used to influence commercial players (mobile money operators, banks, technology service providers, agent network managers) as well as back-end technology and hardware designers to address usability issues that are preventing poor women from benefitting from mobile financial services.
To learn more about the report, please visit the Grameen Foundation website
Transforming Women’s Livelihoods Through Mobile Broadband: A study on the value of mobile broadband for working women in the developing world
This report is based on research that was designed to uncover and characterize the various forms of value that mobile broadband provides to working women in the developing world and identify the barriers that block feature phone owners from upgrading to smartphone use. The study is based on more than 1000 structured interviews with working women across five countries: Brazil, China, India, Indonesia, and Nigeria. Working women are segmented into five distinct, mutually exclusive groups, and the attitudes, preferences, purchasing and mobile phone use habits are characterized for each segment. Case studies and country-specific observations are also offered. The report offers actionable recommendations to operators, governments and NGOs on how to expand Internet use to show the value of broadband connectivity, address cash-flow implications of handset purchase for working women in developing countries, and tailor messages and offerings to specific user segments of working women.
To learn more about the report, please visit the Qualcomm website
Report examining Afghan women’s access to and use of mobile phones and services. Shows that some 80% of women have regular or occasional access to a mobile phone; examines the services they currently access and the barriers they face in realising the tool’s fullest potential.
By Intel. Report investigates the internet gender gap and highlights the significant global social and economic opportunities of securing internet access for women in low and middle-income countries.
Small-scale case study of Grameen Foundation’s savings project at Cashpor Microcredit, Varanasi, India, investigating whether women have limited access to savings services delivered via the mobile phone due to a lack of technical knowledge and mobile phone access. The data collected highlight some gaps in service and furthered understanding of how these women, men and their families use mobile technology. Lessons learned included: promoting mobile phone ownership among women is an important aspect of ensuring they gain unobstructed access to mobile services and affects the frequency with which they use them; providing mobile phone literacy training is essential among these women and the children of Cashpor clients know much more about mobile phones than their parents. Women reported that their children are teaching themselves how to use the phone and are passing that knowledge along to their mothers.
This research studies the main business challenges faced by women entrepreneurs in Indonesia, Nigeria and Egypt, identified existing and new mobile VAS that could be used to address these challenges, and prepared a business case for scaling up those services that would likely have the greatest impact on women entrepreneurs.
Case study shows how Iraqi operator Asiacell achieved commercial success through serving women customers. The operator conducted consumer insights research to understand the needs of women in its market and launched the Almas line of products.
This study investigates the gender composition of the ‘mobile value chain’ (MVC), which is the retail networks of mobile network operators – in 11 different markets around the world. It examines the benefits for both women entrepreneurs and mobile network operators for including women in the MVC.