How Mobile Connect Helps Digital Service Providers

For digital service providers, Mobile Connect can deliver the optimum balance between convenience, security and privacy. By enabling consumers to log in quickly and easily, it improves the customer experience and reduces the likelihood that authentication issues will lead to them abandoning transactions, while minimising fraud and errors. In this way, Mobile Connect increases customer confidence and strengthens loyalty, while enabling fast engagement and enhancing the digital service provider’s brand.

Mobile Connect can be used across many online services:

 

mc-sectors

Mobile Connect provides customers with access to online accounts at different levels of security, from low-level access to highly secure bank-grade authentication.

Mobile Connect Gives Consumers:

  • SIMPLE SECURE ACCESS ON ANY DEVICE: MOBILE, TABLET OR PC
  • CONTROL OVER WHAT PERSONAL INFORMATION IS SHARED
  • NO NEED TO REMEMBER MULTIPLE USERNAMES AND PASSWORDS

Mobile Connect is enabled by a global network of mobile operators, uniquely positioned to provide trusted login and identity authentication, (via both SIM and non SIM-based services) on behalf of their subscribers.

mc-examples-v2

 

Benefits of Mobile Connect for digital service providers

  • Low-friction authentication delivers better engagement with users
  • Consistent user experience, with built-in privacy, engenders trust
  • Single user ID delivers visibility of users across devices
  • Extensive use cases – authentication is an essential part of everyday life (e.g. online log-ins, identification for call centres, picking up a delivery)
  • Fewer false accounts, as it has to be a real person behind the phone
  • Future-ready platform that will extend into context and rich user attributes
  • Single set of APIs to reach all participating operators, reducing complexity and costs
  • Consistent service reaching a global user base on any device
  • More secure than passwords, as no database of passwords to steal

 

Calling all Developers

Start build apps and digital services that utilise Mobile Connect today. Register at the Mobile Connect Developer Portal.

dev-portal-button

 

 

SIM Toolkit Device Requirements to Improve Mobile Connect Customer Exp This document presents the requirements for the device to improve the user experience of the Mobile Connect SIM applet authenticator. The ETSI (The European Telecommunications St...

Read more | See all Personal Data Resources

Mobile Connect demonstrations As Mobile Connect advances, more examples of its uses continue to emerge. These two videos are the latest demonstrations of Mobile Connect in action. The first illustrates how Mo...

Read more | See all Personal Data Resources

Mobile Connect: mobile high-security authentication This non-technical paper is designed to address security questions related to authentication, especially with respect to payments, banking and online commerce. It explains how Mo...

Read more | See all Personal Data Resources

Telco’s mobile based digital authentication and identity in digital This report was produced by Deloitte India for the August edition of Communications Today. An estimated 650 million people will be online in India by 2020, with the mobile phone...

Read more | See all Personal Data Resources

How Mobile Connect Can Transform Digital Banking Consumers like the convenience of being able to bank and transact online using a PC, tablet or smartphone. However, the available authentication procedures involving multip...

Read more | See all Personal Data Resources

Mobile Connect – Indian Overview Mobile Connect is now available to more than 800 million consumers across India. Mobile network operators (MNOs) offering Mobile Connect services are Aircel, Bharti Airtel, Idea,...

Read more | See all Personal Data Resources

Digital Identity in the GSMA Innovation City See below for a list of digital identity demonstrations in the GSMA Innovation City Across the globe, mobile network operators and digital service providers are incorporating Mob...

Read more | Visit Personal Data Blog

Mobile Connect to provide access to UN Sustainable Development Goals A Mobile Connect will be available for use with the GSMA’s ‘SDG in Action’ mobile app from February 21st as part of a major update ahead of this year’s Mobile World Congres...

Read more | Visit Personal Data Blog

SIMAlliance Publish SIM Applet Interoperability Guidelines New guidelines have been released by industry trade association SIMAlliance that aim to simplify the deployment of Mobile Connect. The guidelines, ‘Mobile Connect SIM Applet I...

Read more | Visit Personal Data Blog

Mobile Connect Government & Policy Expert Named in List of top 10 The GSMA’s Marta Ienco, Head of Government and Regulatory Affairs for Personal Data, has been named by identity experts, One World Identity, in their list of top 100 leaders in...

Read more | Visit Personal Data Blog

2016: The Year Mobile Connect Became Available to a Third of the World Marie Austenaa, VP and Head of Personal Data & Mobile Identity, GSMA One of the most noticeable trends in 2016 was the growing preoccupation with hacking, data breaches and t...

Read more | Visit Personal Data Blog

Household Credit Sharing App the Victor at Visa Hackathon Dubai—When asked to imagine a thriving industry in the Middle East, most of us will immediately think of oil. But in recent years, the region’s economy has diversified, breat...

Read more | Visit Personal Data Blog

Mobile World Congress 2017 February 27, 2017 Mobile Connect will be present at this year’s Mobile World Congress 2017  – the world’s biggest mobile event.  The digital identity solution will be featured ...

Read more | See all Personal Data Events

Mobile Connect: Delivering global mobile identity services February 27, 2017 Mobile Connect, the mobile industry’s secure digital identity service, is gaining momentum.  Operators in many countries are now collaborating to offer country-wide identity s...

Read more | See all Personal Data Events

Mobile Connect: the evolving landscape for high security authenticatio February 28, 2017 Secure authentication increasingly underpins the future prosperity and economic viability of online services and transactions. This seminar will bring together experts from mobil...

Read more | See all Personal Data Events

Mobile Connect: How global brands are protecting consumers and reducin March 01, 2017 In an era of unprecedented fraud and technological awareness, people are reluctant to initiate transactions and provide information. Mobile Connect has a key role to play in comb...

Read more | See all Personal Data Events

Contact GSMA Legal Email Preference Centre Copyright © 2017 GSMA. GSM and the GSM Logo are registered and owned by the GSMA.