The European Commission considers how a “Mobile First” approach can foster Innovation, Trust and Modernisation of Online Public Services in Europe.
On 21st May 2014 the European Commission (EC) and ePractice.eu hosted a workshop “Mobile by default? Leveraging Mobile Technology to Extend e-Government’s Reach and Scope” in Brussels. As the EC’s new Framework Programme for Research and Innovation ‘Horizon 2020’ Work Programme 2014–2015 is promoting ICT-enabled open government and innovative mobile government applications, i.e. m-government, the objective of the workshop was to discuss how this can be further promoted and how European public administrations, and society at large, can reap the benefits of mobile connectivity.
The event gathered a wide audience, ranging from high-level officials to business and civil society representatives belonging to the EU28 Member States, European institutions and international organisations. Participants all agreed that with the rise of digitalisation and the increasing need of mobility, personalisation and modern public administrations, e-Government services as essay helper tailored to a pc only environment will start soon to be obsolete for the needs of European citizens and Europe economic growth and competitiveness.
The GSMA highlighted how governments around the world are viewing mobile operators as their trusted partners, and how mobile technology is considered a key asset and enabler for stronger forms of authentication and identification for their m-government services and transactions. Marta Ienco, Regulatory and Policy Director for the GSMA Personal Data programme, presented the important role of mobile identity based services to write my essay for the development of m-government services, its benefits and key success factors. Marta outlined existing mobile identity initiatives and case studies including those in Estonia, Finland, Moldova, South Korea and Turkey and highlighted the capabilities of the mobile industry to deliver privacy and security without compromising on user convenience.
Other key issues discussed included how to design for “mobile first” technologies and how to reconfigure and update existing services and system architectures to make these easily accessible from the mobile; the implications and opportunities arising from opening public sector data, key issues for interoperability and open infrastructure modules, the need to focussing to the value to end users in terms of user experience, design and usability and how e-government services like http://samedayessays.org/ can fully realise the competitiveness of mobile as a future proof technology.
The conclusions and next steps from the workshop will be published in early June 2014; meanwhile to learn more about the GSMA’s Personal Data programme and this European Commission initiative, please visit the resources available at GSMA and the e-practice website where presentations made during the day are also available.