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The Role of Mobile Operators

Mobile operators have the capabilities, the experience and the track record to provide fast and secure authentication. For more than two decades, mobile operators have been authenticating consumers’ devices on their networks, securely providing voice calls, messaging, Internet access and other services, while safeguarding consumers’ privacy and personal data. Similarly, mobile operators can underpin the digital economy by providing secure authentication and identification, which consumers and service providers can trust.

For digital service providers, mobile operators are ideal partners, offering:

  • Global reach
  • Experience of secure customer data management
  • Conformance with strong privacy protection regulation
  • Network authentication mechanisms
  • Secure SIMs
  • Consumers’ trust
  • “Know your customer” processes
  • Billing and payments expertise / history

 

Benefits of Mobile Connect for Mobile Operators

Delight the end customer

  • Solve consumers’ problems, such as remembering passwords and protecting privacy.
  • Enhance reputation for service innovation

Build customer relevance

  • Capture key position in digital services ecosystem
  • Increase customer touch points by 10+/month

Improve customer insight

  • Gain insight into online consumer requirements
  • Enable personalised offers and innovation based on context

Unlock new value

  • Strengthen digital service enablement business models
  • Drive new direct and indirect revenues, as well as cost savings

Find out more about Mobile Connect here.

Watch – Find out ‘How to get started with Mobile Connect’ here by watching this video:

Which Operators have deployed Mobile Connect?

You can discover more about which operators have deployed Mobile Connect, and in which countries, by viewing our Mobile Connect Deployment Map.

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SIM Toolkit Device Requirements to Improve Mobile Connect Customer Exp This document presents the requirements for the device to improve the user experience of the Mobile Connect SIM applet authenticator. The ETSI (The European Telecommunications St...

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Mobile Connect demonstrations As Mobile Connect advances, more examples of its uses continue to emerge. These two videos are the latest demonstrations of Mobile Connect in action. The first illustrates how Mo...

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Mobile Connect: mobile high-security authentication This non-technical paper is designed to address security questions related to authentication, especially with respect to payments, banking and online commerce. It explains how Mo...

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Telco’s mobile based digital authentication and identity in digital This report was produced by Deloitte India for the August edition of Communications Today. An estimated 650 million people will be online in India by 2020, with the mobile phone...

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How Mobile Connect Can Transform Digital Banking Consumers like the convenience of being able to bank and transact online using a PC, tablet or smartphone. However, the available authentication procedures involving multip...

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Mobile Connect – Indian Overview Mobile Connect is now available to more than 800 million consumers across India. Mobile network operators (MNOs) offering Mobile Connect services are Aircel, Bharti Airtel, Idea,...

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Mobile Connect Government & Policy Expert Named in List of top 10 The GSMA’s Marta Ienco, Head of Government and Regulatory Affairs for Personal Data, has been named by identity experts, One World Identity, in their list of top 100 leaders in...

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2016: The Year Mobile Connect Became Available to a Third of the World Marie Austenaa, VP and Head of Personal Data & Mobile Identity, GSMA One of the most noticeable trends in 2016 was the growing preoccupation with hacking, data breaches and t...

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Household Credit Sharing App the Victor at Visa Hackathon Dubai—When asked to imagine a thriving industry in the Middle East, most of us will immediately think of oil. But in recent years, the region’s economy has diversified, breat...

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Convergence of Digital Identity Policies Will Enable Next Generation S Marta Ienco, Head of the Government & Regulatory affairs, Personal Data   That the future of public services is digital is becoming increasingly apparent in Europe and inter...

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The Evolution of Online Banking Marie Austenaa, VP and Head of Personal Data & Mobile Identity Programme at GSMA In April this year, the World Retail Banking Report from Capgemini reported significant impro...

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The Relationship Between Blockchain and Digital Identity Gautam Hazari, Technical Director, Personal Data, GSMA ‘Identity’ is a word often used to mean subtly different things.  The Oxford English Dictionary defines it succinctly...

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Mobile World Congress 2017 February 27, 2017 Mobile Connect will be present at this year’s Mobile World Congress 2017  – the world’s biggest mobile event.  The digital identity solution will be featured ...

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Mobile Connect: delivering global mobile identity services February 27, 2017 Mobile Connect, the mobile industry’s secure digital identity service, is gaining momentum.  Operators in many countries are now collaborating to offer country-wide identity s...

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Mobile Connect: the evolving landscape for high security authenticatio February 28, 2017 Secure authentication increasingly underpins the future prosperity and economic viability of online services and transactions. This seminar will bring together experts from mobil...

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Mobile Connect: how global brands are protecting consumers and reducin March 01, 2017 Mobile Connect has a key role to play in combating fraud and ensuring consumers are able to log into digital services safely and securely. In an era of unprecedented fraud and te...

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