Refugees and Connectivity

GSMA Disaster Response

The area of refugees and connectivity is an as-yet under-researched and under-studied area, but some important papers have nevertheless been published over the last few years, particularly with regard to Syrian refugees. Key publications include:

The Importance of Mobile for Refugees: A Landscape of New Services and Approaches

Released January 2017


Humanitarian Futures for Messaging Apps

Released January 2017

Voices of Refugees: Information and Communication Needs of Refugees in Greece and Germany

Released July 2016



Internet and Mobile Connectivity Can Improve Refugee Well Being And Transform Humanitarian Action

Released June 2016



Mapping Refugee Media Journeys

Released May 2016


A Social Informatics Analysis of Refugee Mobile phone Use: Za’atari Camp

Released March 2015

Syrian Refugees and Information Precarity

Released 2015

Disaster Response: Mobile Money for the Displaced

Released December 2014

Refugee Economies: Rethinking Popular Assumptions

Released June 2014

Reconnecting Refugees Through Mobile: Refugees United Case Study

Released February 2014

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