{"id":5963,"date":"2019-08-02T12:49:09","date_gmt":"2019-08-02T11:49:09","guid":{"rendered":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/gsma_resources\/gsma-end-user-research-our-top-5-lessons-about-digital-identity"},"modified":"2025-11-12T22:26:58","modified_gmt":"2025-11-12T22:26:58","slug":"gsma-end-user-research-our-top-5-lessons-about-digital-identity","status":"publish","type":"gsma_theme_resources","link":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/gsma_resources\/gsma-end-user-research-our-top-5-lessons-about-digital-identity\/","title":{"rendered":"GSMA end-user research: Our top 5 lessons about digital identity"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4788\" src=\"https:\/\/www.gsma.com\/about-us\/regions\/africa\/wp-content\/uploads\/2019\/08\/Capture.png\" alt=\"\" width=\"1216\" height=\"687\" srcset=\"https:\/\/www.gsma.com\/about-us\/regions\/africa\/wp-content\/uploads\/2019\/08\/Capture.png 1216w, https:\/\/www.gsma.com\/about-us\/regions\/africa\/wp-content\/uploads\/2019\/08\/Capture-300x169.png 300w, https:\/\/www.gsma.com\/about-us\/regions\/africa\/wp-content\/uploads\/2019\/08\/Capture-768x434.png 768w, https:\/\/www.gsma.com\/about-us\/regions\/africa\/wp-content\/uploads\/2019\/08\/Capture-1024x579.png 1024w\" sizes=\"auto, (max-width: 1216px) 100vw, 1216px\" \/><\/p>\n<p>Our research over the last few years has been conducted across eight countries in Sub-Saharan Africa and Asia: Tanzania, Rwanda, Nigeria, Ghana, Cote D\u2019Ivoire, Pakistan, Bangladesh, and Sri Lanka.<\/p>\n<p>Although end-user attitudes and perceptions were highly contextualised and varied by country, our reports have been able to identify a number of common insights and themes that are shaping digital identity opportunities across these markets, and likely other developing countries.<\/p>\n<p>In this video and downloadable report we share the GSMA Digital Identity Programme\u2019s top five lessons learned.<\/p>\n<p><a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/mobile-for-development\/wp-content\/uploads\/2019\/08\/GSMA-end-user-reseach-our-top-5-lessons-web.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Download now<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our research over the last few years has been conducted across eight countries in Sub-Saharan Africa and Asia: Tanzania, Rwanda, Nigeria, Ghana, Cote D\u2019Ivoire, Pakistan, Bangladesh, and Sri Lanka. <\/p>\n","protected":false},"author":22,"featured_media":0,"template":"","meta":{"image":null,"json":{"gsma_resources_type":"Other","gsma_resources_thumb":"[]","gsma_resources_file":"[]","gsma_resources_multi":null,"gsma_resources_wgr":null,"gsma_resources_video":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/mobile-for-development\/gsma_resources\/gsma-end-user-research-our-top-5-lessons-about-digital-identity\/","gsma_resources_image":"[]","gsma_resources_url":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/mobile-for-development\/wp-content\/uploads\/2019\/08\/GSMA-end-user-reseach-our-top-5-lessons-web.pdf","gsma_resources_date":"","gsma_resources_button":"Download"}},"tags":[],"resource_categories":[],"algolia_discover_type":[2220],"class_list":["post-5963","gsma_theme_resources","type-gsma_theme_resources","status-publish","hentry","algolia_discover_type-resource"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v26.8) - 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