{"id":3070,"date":"2016-06-23T12:33:46","date_gmt":"2016-06-23T11:33:46","guid":{"rendered":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/?p=3070"},"modified":"2016-07-20T12:41:20","modified_gmt":"2016-07-20T11:41:20","slug":"development-workshop-angola-missed-calls-monitoring-community-water-services","status":"publish","type":"post","link":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/","title":{"rendered":"Development Workshop Angola: Missed Calls for Monitoring Community Water Services"},"content":{"rendered":"<p>Development Workshop Angola and their technology partner SeeSaw received a Seed grant from the M4D Utilities Innovation Fund in January 2014 to test two mobile tools to drive maintenance and accountability for improved water services in Huambo, Angola. Water point caretakers used a system of free \u2018missed calls\u2019 to communicate differential status and staff trialed a mobile application for reviewing and updating water point status in the field. This Case Study outlines the lessons learned by trialling these tools.<\/p>\n<p><span style=\"color: #de002b;\"><strong>PDF Download:<\/strong><\/span> <a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/mobile-for-development\/wp-content\/uploads\/2016\/06\/Development-Workshop-Angola-_-Case-Study.pdf\" target=\"_blank\">Development Workshop Angola: Missed Calls for Monitoring Community Water Services<\/a><\/p>\n<p><span style=\"color: #de002b;\"><strong>Read the related blog:<\/strong><\/span> <a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/mobile-for-development\/english\/case-study-10-development-workshop-angola-missed-calls-monitoring-community-water-services\/\" target=\"_blank\">Lessons Learned from our Grantees \u2013 Development Workshop Angola<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Development Workshop Angola and their technology partner SeeSaw received a Seed grant from the M4D Utilities Innovation Fund in January 2014 to test two mobile tools to drive maintenance and accountability for improved water services in Huambo, Angola. Water point caretakers used a system of free \u2018missed calls\u2019 to communicate differential status and staff trialed [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[],"algolia_discover_type":[2216],"class_list":["post-3070","post","type-post","status-publish","format-standard","hentry","category-events","algolia_discover_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Development Workshop Angola: Missed Calls for Monitoring Community Water Services - GSMA Africa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Development Workshop Angola: Missed Calls for Monitoring Community Water Services - GSMA Africa\" \/>\n<meta property=\"og:description\" content=\"Development Workshop Angola and their technology partner SeeSaw received a Seed grant from the M4D Utilities Innovation Fund in January 2014 to test two mobile tools to drive maintenance and accountability for improved water services in Huambo, Angola. Water point caretakers used a system of free \u2018missed calls\u2019 to communicate differential status and staff trialed [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/\" \/>\n<meta property=\"og:site_name\" content=\"GSMA Africa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gsma\/\" \/>\n<meta property=\"article:published_time\" content=\"2016-06-23T11:33:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-07-20T11:41:20+00:00\" \/>\n<meta name=\"author\" content=\"tskinner\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@GSMA\" \/>\n<meta name=\"twitter:site\" content=\"@GSMA\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"tskinner\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Development Workshop Angola: Missed Calls for Monitoring Community Water Services - GSMA Africa","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/","og_locale":"en_US","og_type":"article","og_title":"Development Workshop Angola: Missed Calls for Monitoring Community Water Services - GSMA Africa","og_description":"Development Workshop Angola and their technology partner SeeSaw received a Seed grant from the M4D Utilities Innovation Fund in January 2014 to test two mobile tools to drive maintenance and accountability for improved water services in Huambo, Angola. Water point caretakers used a system of free \u2018missed calls\u2019 to communicate differential status and staff trialed [&hellip;]","og_url":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/","og_site_name":"GSMA Africa","article_publisher":"https:\/\/www.facebook.com\/gsma\/","article_published_time":"2016-06-23T11:33:46+00:00","article_modified_time":"2016-07-20T11:41:20+00:00","author":"tskinner","twitter_card":"summary_large_image","twitter_creator":"@GSMA","twitter_site":"@GSMA","twitter_misc":{"Written by":"tskinner","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/#article","isPartOf":{"@id":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/"},"author":{"name":"tskinner","@id":"https:\/\/www.gsma.com\/subsaharanafrica\/#\/schema\/person\/2d4fc41e7e7cddf459759dd3c82b7eb1"},"headline":"Development Workshop Angola: Missed Calls for Monitoring Community Water Services","datePublished":"2016-06-23T11:33:46+00:00","dateModified":"2016-07-20T11:41:20+00:00","mainEntityOfPage":{"@id":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/"},"wordCount":114,"articleSection":["Events"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/","url":"https:\/\/www.gsma.com\/about-us\/regions\/africa\/development-workshop-angola-missed-calls-monitoring-community-water-services\/","name":"Development Workshop Angola: Missed Calls for Monitoring Community Water Services - 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