Cookie Policy

INTRODUCTION

What is a cookie? – ‘Cookies’ are small text files that websites may place on your computer, mobile device or tablet. They’re used to remember what you have done on a website in order to improve your browsing experience, to help remember log-ins, or to provide advertising while visiting a particular site.

OUR INFOCENTRE2 COOKIE POLICY

We ONLY use cookies to deliver a smooth experience to our website visitors and to understand how visitors use our websites. We do this because we want you to have a great experience browsing our sites, so we can provide you with relevant content and so that we can continually improve the service we provide you.

This means that we DON’T identify you personally as a user of our website, and we DON”T use cookies to target you with advertising.

You can decide whether to accept or reject cookies from us – it’s your choice.

Why we use them? – We use different types of cookies for different functions.

Some cookies allow you to stay logged in while you browse our site. If you didn’t have a cookie for this purpose, you would need to log in every time you loaded a different page from our site. We think this would be a very annoying experience.

Cookies help us identify which of our articles, discussions, videos or documents are the most popular and what type of journey a visitor has through our sites. After we don’t want to spend a lot of time publishing things no-one is interested in.

We place a cookie when you visit a page on which we show an advert. This helps us to collect anonymous information about how frequently adverts are clicked and to understand how interesting and attractive our adverts are. We don’t pass this information to third parties.

A list of all the cookies we use, along with our advert network and technology partners can be found in our cookie list.

Do I have a choice over the use of cookies? – Yes. There are a number of options available. You can set your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are using at that moment.

Some of the functionality of our website will be lost if you delete all cookies.

All of the ‘popular’ browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your browser. To help you better understand these settings, the following links may be helpful to you, otherwise you should use the ‘Help’ option in your browser for more details.

We recommend visiting www.aboutcookies.org for more information about cookies and how to manage them.

OUR MAIN TECHNOLOGY PARTNERS

We work with, and use the following companies to maintain and improve our website. We ensure that any company that works with us and collects data, satisfies data protection requirements. If you have any questions at all, please feel free to contact us and we’ll be happy to help.

Google Analytics: We use performance type cookies such as Google Analytics to better understand how visitors use our site, for example, which pages are viewed, how long customers spend visiting a particular page and how often they return to visit our site. This information assists our marketing and sales teams to understand which of our pages are performing well and which pages require improvement.

Get Clicky: Get Clicky is used for collecting anonymous website usage statistics. The information that is collected includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/entry/visited/exit pages, to analyse trends, administer the site, and track user’s movement around the site. Get Clicky sets the “_jsuid” cookie, which allows Get Clicky to create, for example, the following usage profile. More information can be found in the Get Clicky Privacy terms.

Eloqua: We use Eloqua to manage our email campaigns as well our CRM systems.

Webreep: Webreep is a customer feedback tool that organises customer feedback and will provide GSMA with detailed reporting that will help identify causes of dissatisfaction to enable this to be addressed.

Last Updated Date: 29th October 2012