Covid-19 Recovery

The mobile industry has never been more important to the world’s citizens and economy. Our role at the GSMA is to unlock the power of connectivity so that people, industry and society thrive, and we will continue to play a leading role in supporting and amplifying the vital work our industry is doing at this time.

Covid-19 Industry Updates & Guidance  Covid-19 Mobile for Development Updates & Guidance 

Covid-19 Privacy Guidelines
These guidelines reflect recommendations on how the mobile industry may maintain trust while responding to those governments and public health agencies that have sought assistance in the fight against Covid-19. Available in multiple languages.

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Covid-19 Crisis Response: Digital Development Joint Action Plan and Call for Action
Agreed by the World Bank, the International Telecommunication Union (ITU), the GSMA and the World Economic Forum (WEF) this Joint Action Plan aims to serve as a best practice for governments and regulators during the Covid-19 crisis.

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The Role of AI for Impact in the Fight against Covid-19
This publication provides an overview of how mobile data is processed, and how mobile big data analytics can help governments to make informed decisions about how best to control the spread of the disease and limit its impact. Alongside key insights, collaboration examples and key factors for success.

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Covid-19: Digital Contact Tracing Applications
This paper presents current and pertinent information about digital contact tracing applications (apps), with a focus on aspects that have been discussed widely and intensively and which are of most relevance to MNOs.

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New perspectives: How Covid-19 has shifted sustainability priorities in the mobile sector
This report aims to support the sustainability teams of mobile operators to shine a “Covid-lens” on their material sustainability issues, programmes and strategy.

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Sovereignty, Resilience and Trust: Strengthening Europe’s Digital Economy after Covid-19
The GSMA, on behalf of its European members, presents the mobile industry’s vision for 2021 and beyond in its latest report. Top priorities include delivering on the European Commission’s 5G Action Plan, building a distributed cloud and edge infrastructure and shrinking the digital divide.

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