Mobile Money

Mobile Money

Accelerating the mobile money ecosystem for the underserved

Our mission is to support our members and industry stakeholders to increase the utility and sustainability of mobile money services and increase financial inclusion.

Two billion people remain unbanked, without access to safe, secure and affordable financial services. The GSMA Mobile Money Programme is working with mobile operators and industry stakeholders to create a robust mobile money ecosystem, which will increase the relevancy and utility of these services, and ensure their sustainability.

To truly transform the financial lives of underserved people, mobile money must become a central monetisation mechanism, universally available across a greater range of digital transactions. By making mobile money more central to the financial lives of these users, greater financial inclusion, economic empowerment and economic growth can be achieved.

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Latest Publications

State of the Industry Report on Mobile Money 2024

Document

Tuesday 19 Mar 2024 | English | French | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource | Sub-Saharan Africa |

After two decades of remarkable expansion, mobile money is a widely used financial service that features in the day-to-day lives of many. For millions of people around the world, it remains a reliable way to buy goods and services, send money to loved ones

Disruption vs sustainability: Lessons from mobile money in West Africa

Documents

Tuesday 5 Mar 2024 | English | French | MNOs' operational and strategic issues | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource |

In West Africa, mobile network operators (MNOs) have long disrupted the digital financial services landscape through mobile money services. Between 2021 and 2022, the number of active 30-day accounts increased by 30%, reaching a total ...

Mobile Money Fraud Typologies and Mitigation Strategies

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Monday 4 Mar 2024 | Case study | Mobile for Development | Mobile Money |

In response to a critical gap in the framework and classification of mobile money typologies, we have conducted extensive research aimed at addressing the challenges posed by fraudulent activities ...

The commercial sustainability of mobile money providers in interoperability initiatives

Documents

Monday 5 Feb 2024 | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource |

Interoperable transactions are driving the mobile money industry. Bank-to-mobile and mobile-to-bank interoperable transactions are among the fastest-growing mobile money use cases. However, across low- and middle-income countries ...

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The Mobile Money Programme is supported by the Bill and Melinda Gates Foundation.
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