Are we already there? Explore the adoption and evolution of eSIM

Start: Wednesday 26 February 2020 3:30 pm

End: Wednesday 26 February 2020 6:30 pm

Venue: Fira Barcelona, South Entrance, Hall 1, CC1, GSMA Theatres

Location: Barcelona


On Wednesday the GSMA announced the cancellation of MWC Barcelona 2020. Regretfully, this means that the MWC20 Barcelona seminar, ‘Are we already there? Explore the adoption and evolution of eSIM’, to be held on Wednesday 26 February, has also been cancelled. We are sure that you will be as disappointed as we are about this news, but the health and safety of our attendees has always been of paramount importance to us. This difficult decision was made with due regard to the safe and healthy environment in Barcelona and Spain, and because of the global concern regarding the coronavirus outbreak. The related travel concerns and other circumstances made it impossible for the GSMA to hold the event.

The Host City Parties respect and understand this decision and the GSMA will continue to work in unison with them in relation to MWC Barcelona 2021.

Our sympathies at this time are with those affected in China, and all around the world.

We appreciate your support and understanding and we look forward to welcoming you again at future events.

Further updates from the GSMA, with regard to the main event, are on our website and can be found on

Since the introduction of eSIM in iPhones, there have been clear and positive signs in the market, with nearly 100 mobile service providers supporting eSIM technology in more than 45 countries, and the launch of a very first eSIM only smartphone. If the adoption of eSIM by the mobile ecosystem was a recurring concern during the previous editions of the eSIM seminar, today we can highlight the growing number of eSIM devices and the significant endorsement of operators.

This year’s edition, sponsored by Arm, Qualcomm and Thales, paves the way for further discussion and provides exciting news both on IoT and consumer markets. Speakers will share their insights on expected market trends, talk about success stories and discuss how best to tackle critical challenges such as digital KYC.




Time Session Speaker
15:30 – 15:40 Welcome speech Jean-Christophe Tisseuil, Head of eSIM Technology, GSMA
15:40 – 16:00 eSIM Market analysis

Learn about the latest eSIM developments and trends from a market adoption standpoint, including a GSMA Intelligence forecast view to 2025 and the results of GSMA latest global Operator survey.

Pablo Iacopino, Director of Ecosystem Research, GSMA
16:00 – 16:30 eSIM iSIM, 2020 the year of market adoption

Since the early days of eSIM, the challenge of market adoption has led the way. The lack of Operators implementing the technology associated to a small number of products available has been the highest concern of the industry. Will 2020 be the start of a new era of growth?

Panel moderated by Jean-Christophe Tisseuil, Head of eSIM Technology, GSMA:


Vincent Korstanje, VP & GM Emerging Business, Arm

Etienne Chaponniere, VP Technical standards, Qualcomm

Antoine Thomas, Head of On-Demand Connectivity/eSIM solutions, Thales 

16:30 – 16:50 Simplifying IoT

IoT creates opportunities for both incumbents and new players and implementing it introduces some new challenges. Find out how Sierra and Arm are working to overcome these challenges, enable new business models while providing streamlined solutions.

  • Building pervasive connectivity
  • Streamlining the solution
  • New business models enablement
Philippe Guillemette, CTO,  Sierra Wireless


Jean-Philippe Betoin, Director of Strategic and Ecosystem Marketing, Arm

16:50 – 17:10 iSIM: everybody wins

There is a new kid on the connectivity block and its name is Integrated SIM. Join this talk to find out how iSIM will help to reduce the barrier to connect, to deploy and to go to market for IoT devices. Also learn about the growing ecosystem and why you should be joining the party too.

  • Opportunity (benefits iSIM brings)
  • Addressing barriers to iSIM market adoption
  • Evolving iSIM ecosystem
Loic Bonvarlet, Product Marketing Director, Arm


Philip Skipper, Head of IoT Business Development, Vodafone

17:10 – 17:40 iSIM: TIM, Thales, and Qualcomm bringing the future to today’s smartphones

iSIM (the integrated SIM) is available to the market. Join us to hear about the drivers for this innovation, and how industry experts have collaborated to ensure a high level of security. You’ll hear as well how iSIM will enable Mobile Operators and Smartphone OEMs to explore new, and innovative opportunities for not only existing 3G, and 4G solutions, but also 5G products and services.

Jesse Seed, Senior Director Product management, Qualcomm


Jean-Francois Rubon, Director Strategy, Thales

Sergio Cozzolino, Innovation Dept. Manager, TIM

17:40 – 18:10 KYC: The challenge of Digital customer enrolment

KYC is the other challenge of eSIM. Regulator mandates strong customer enrolment ahead of the subscription delivery and the move from physical to digital processes is a headache for many countries and operators around the world.

Panel moderated by Richard Cockle, Head of Identity, GSMA


Ea Chailloux, VP Global Ecosystem Engagement, Idemia

Pierre Dormont,  EMEA SVP Sales and Distribution, Orange

Marie Austenaa, VP Market Development, Signicat

Carsten Ahrens, CEO, G+D Mobile Security

18:10 – 18:30 Get wheels on your digital life

Today you add your watch to your network plan. Tomorrow it’s all BMWs you will ever drive – in just one click. Learn about our novel approach towards ubiquitous subscription availability and access to digital services across devices. BMW’s customer journey will improve user experience, propel a wide market adoption and unleash new market potentials.

Emmanuel Pollakis, R&D and Project Manager, BMW



Antoine Thomas

Head of eSIM Solutions, Thales DIS France SA

Antoine Thomas

Antoine Thomas serves as the Head of eSIM Solutions and is notably in-charge of the eSIM products and solutions, business and strategy in Thales Digital Identity & Security.

He was previously Product Director for eSIM solutions from 2016 to 2018 responsible for the roadmap and deployment of eSIM solutions at Gemalto.
Antoine has twenty years of experience in combined Security, Telecommunication and Payment business. He has held various positions in Technical, Sales and Marketing with Gemplus, Gemalto and now Thales.

Antoine holds and engineering degree in Computer Science with specialization in Operating Systems, Artificial Intelligence and Banking from École Nationale Supérieure d’Informatique pour l’Industrie et l’Entreprise (ENSIIE) in Paris, France.

Emmanuel Pollakis

R&D Expert and Project Manager , BMW Group

Emmanuel Pollakis

Dr.-Ing. Emmanuel Pollakis is a R&D expert and project manager at BMW Group. In his current role, he is responsible for research and development in the area of embedded SIM technology and SIM subscription management. Previously he was leading BMW Group’s research for connected cars with an emphasis on Vehicle-to-everything (V2X) communication and 5G mobile communication technology.

Dr. Emmanuel Pollakis received his Diploma degree in Electrical Engineering from the Technical University of Dresden, Germany, in 2010, and his Ph.D. degree from the Technical University of Berlin, in 2017.

Etienne Chaponniere

VP, Technical Standards, Qualcomm

Etienne Chaponniere

Etienne Chaponniere (VP, Technical Standards) currently leads Qualcomm’s involvement in industry bodies related to the cellular industry. His career spans system engineering for modem implementation, R&D system engineering and standardization. Recently he has been focusing on wireless technology evolution including in particular 4G evolution, 5G and evolution of the SIM.

Etienne holds a MS Telecommunication Engineering from the EPFL (Swiss Federal Institute of Technology), Lausanne.

Jesse Seed

Senior Director, Product Management, Qualcomm

Jesse Seed

Jesse Seed leads Qualcomm’s product management team responsible for security hardware, software, and services across business units. She has over 16 years of experience in wireless semiconductors as both an engineer and a product manager, and has focused on chipset security since 2011. Jesse holds a degree in Electrical Engineering and Computer Science from University of California, Berkeley.

Marie Austenaa

VP Market Development , Signicat

Marie Austenaa

Marie Austenaa leads Market Development at Signicat – a pioneering pan-European digital identity company established in Norway – one of the most advanced digital identity markets. Her responsibilities are to drive the international expansion of Signicat and to establish collaboration with mobile operators.

Prior to joining Signicat, Marie Austenaa lead the GSMA’s digital identity activities globally to establish a global mobile identity solution.

Marie has many years experience working in strategy and business development including start-ups for Vodafone and Telenor and as a strategy consultant for Analysys Mason. Marie holds a MEng from Imperial College in Software Engineering, MBA from HEC, and a MA in Law and Diplomacy from The Fletcher School.

Vincent Korstanje

Vice President & General Manager, Emerging Businesses Group, Arm

Vincent Korstanje

Vincent Korstanje is vice president and general manager of the Emerging Businesses Group at Arm. His group leads the development of solutions that utilize eSIM and iSIM technologies to help realise Arm’s vision of a trillion secure connected IoT devices.

Vincent has been involved in building Arm’s success for the last 20 years, starting in compiler design, followed by various commercial positions, and recently leading Arm’s security effort.

Prior to Arm, Vincent worked at the Dutch research organisation TNO (, working both in compiler design and white-hat hacking of early versions smartcards.

Ea Chaillioux

VP Global Ecosystem Engagement, Digital Business Unit, IDEMIA

Ea Chaillioux

Ea is leading the Global Ecosystem Engagement activity in Idemia’s Digital Business Unit where she engage with Global and local players such as technology alliances, regulators, humanitarian organizations with a focus on Digital inclusion and financial inclusion, with the aim to share our expertise and enable business opportunities with Idemia’s Financial Institutions and Mobile Operators customers .

Previously Ea was leading the Digital Solutions Business Line for Mobiles Operators at Idemia covering marketing, presales, product experts, sales and operational teams.

Before that, from 2007 to 2012, Ea was account manager and then Head of Customer Team in charge of business development of a strategic mobile operator customer at Nokia Siemens Networks.

Between 1998 and 2007, she held various positions in Sales at Siemens Networks.

Jean-Francois Rubon

Director, Strategy & Partnerships, Digital Identity and Security, Thales

Jean-Francois Rubon

Jean-Francois Rubon is the Director for Strategy & Partnerships within the Digital Identity and Security (DIS) Business Unit of Thales. Based in France, he is responsible to define strategy for embedded security, 5G and establishing technology partnerships between Gemalto and players in the mobile ecosystem.

In more than 10 years of his career at Gemalto, Jean-Francois has held various positions in the Telecommunication team related to innovation, product management, R&D, standardization and partnerships. Prior to Gemalto, Jean-Francois worked with several French telecommunication equipment companies and led the development of several mobile products, while contributing to ETSI and 3GPP work on GSM/3G air interface standardization.

Jean-Francois holds an MSc in Computer Science from the National Institute for Applied Sciences (INSA) in Rennes, France.

Pierre Dormont

Sales & Distribution SVP, Orange Group

Pierre Dormont

Pierre Dormont is Sales & Distribution SVP for Orange Group, covering Consumers Markets in Europe, Middle East and Africa.


He joined Orange in 1997 and played a key role in deploying more than 30 mobile operators around the world. In 2004, he became Sales & Distribution SVP for Orange Group, covering  initially Enterprise  Markets mobile activities from 2004, then all activities from 2007.


Since September 2009, he is leading Orange Group’s Consumer Retail transformation projects, in line with Orange development strategy.

Loic Bonvarlet

Product Marketing Director, Arm

Loic Bonvarlet

Loic Bonvarlet joined ARM in 2018 as product marketing director. He has 18 years of experience in Telecoms and wireless in development, support, technical sales and product marketing. Loic Bonvarlet is in charge of product marketing for Secure Identity and Arm Kigen, helping to facilitate adoption of a secure, integrated and cost effective cellular IoT.

Loic holds a Master of Engineering in Telecoms and networks from Grenoble Institute of Technology.

Jean-Philippe Betoin

Director of Strategic and Ecosystem Marketing, ARM

Jean-Philippe Betoin

Jean-Philippe Betoin is Director of Strategic and Ecosystem Marketing in ARM’s Emerging Business Group with a focus on Secure Identity solutions for IoT devices.

With more than 25 years of experience in smart card and embedded security segments over different verticals (Telecom, Payment, ID), Jean-Philippe held several senior business executive positions at Gemalto, Inside Secure and most recently served as Vice-President, Secure Mobile Solutions at Morpho (now Idemia).

He joined ARM in 2017 from the acquisition of Simulity, where he was in charge of eSIM and IoT Solutions. He has served as chairman of SIMalliance and was a board member of the NFC Forum. Jean-Philippe holds an MSc in Software Engineering and an MBA in B2B Strategy & Marketing.

Phillippe Guillemette

Chief Technology Officer, Sierra Wireless

Phillippe Guillemette

As Chief Technology Officer, Philippe Guillemette has a mandate to drive common technology platform activities and innovation across all business units. Philippe joined Sierra Wireless in March 2009 from Wavecom, where he served as Chief Technology Officer since 2003 and Vice President of Marketing since 2005. Philippe joined Wavecom in 1993 and held various positions there, including Vice President of Research and Development, Vice President of Technology, and Director of Software Development. Prior to joining Wavecom, Philippe was a software engineer at Nortel Networks.

Carsten Ahrens

Chief Executive Officer, Giesecke+Devrient

Carsten Ahrens

Carsten Ahrens is Chief Executive Officer of Giesecke+Devrient Mobile Security GmbH. Having completed his studies in electrical engineering, he brings more than 20 years of experience in various management positions in national and international telecommunications and IT companies. Prior to his most recent positions as Chief Sales and Marketing Officer of Mobile Security at Giesecke & Devrient GmbH and as CTO of Funkwerk AG, he served over five years as CEO for the telecommunications equipment supplier Ericsson in the German market. His professional career includes building up business units in leading companies such as Atos Origin and Ericsson.

Philip Skipper

Head of IoT Strategy and M&A, Vodafone

Philip Skipper

Phil joined Vodafone in 2013 having amassed a wealth of experience across a broad range of industries including defence, FMCG, manufacturing and media.

A long-term exponent of telemetry, M2M and IoT and having worked within many of the worlds leading enterprises including Siemens, Landis & Gyr and Mars in the US, UK, Switzerland and New Zealand, Phil brings a highly strategic view of this rapidly changing and evolving market.

“IoT is central to the current wave of digitisation and as Head of Strategy there are few other markets where there is so much opportunity to drive value for our customers. The potential for IoT to revolutionise the way we do business but also to have a positive social impact is a really exciting prospect and I am particularly excited to play a key role in driving this future direction”

Sergio Cozzolino

Innovation Dept. Manager, TIM

Sergio Cozzolino

Sergio Cozzolino got an Enginering degree in 1992 and a Master in Business Administration (MBA) in 1995. He has been in TELECOM ITALIA MOBILE since 1995 in charge of new services and development on end user products acquiring a significative experience on activities related to SIM and SMART Cards. From 1996 he is taking part to the standardisation activities (ETSI SMG9 and later SCP). He was GSM Association SCAG (Smart Card Application Group) Chairman (2002-2012) and in 2003 he chaired the SIM Task Force within the GSMA. Responsable for TIM for the European Research Progrem SCARAB (1998-1999) and TASSC (1999-2001) Esp@ss (2002-2004). Project Manager for applications based on SIM and Smart cards (FINECO Moving, Easybuy,UIC, … ). He was up to the end of 2002 director of the Smart Card and Services development Dept. In 2003 he was Director of the of the Technical Marketing and System Engineering Dept. for the Corporate Division. From 2004 to 2012 he was in charge of the Innovative ICT Mobile Service development Dept, dedicated to the Corporate Customers. From 2013 to 2014 he was in charge of the Mobile Service Development Dept. for the Consumer Customers. As of 2015 he is in the Innovation Dept taking care of the eSIM project and from June 2014 Chairman of the SIM Group within the GSMA. Since 2016 member of ECSO (European Cyber Security Oraginzation)

Richard Cockle

Head of Identity, GSMA

Richard Cockle

Richard Cockle, Head of Identity at GSMA, leads an international team developing new identity capabilities using Mobile Connect. He expanded the business reach of Mobile Connect to 70 mobile operators in over 30 countries, reaching over half a billion people worldwide.

With over 15 years of experience leading vital projects in the mobile ecosystem, Richard has an exceptional understanding of the key challenges being faced by the industry. In the past, Richard led the GSMA IoT programme where he secured industry agreements to key standards for M2M chipset design and remote SIM provisioning. These two are widely deployed nowadays. Richard also has a wealth of experience working with governments and regulators.

In addition, Richard Cockle currently holds an advisory role with HR Tech consultancy SilverCloudHR, where he works with blue-chip companies to develop and implement their HR Tech strategies. Prior to the GSMA, Richard held a number of technology delivery roles in Vodafone and BT.

Jean-Christophe Tisseuil

Head of eSIM Technology, GSMA

Jean-Christophe Tisseuil

Jean-Christophe Tisseuil is Head of eSIM at GSMA leading the Remote SIM Provisioning for Consumer Devices Programme. Previously Jean-Christophe was Vice President Strategy Telecoms at Morpho, e-Documents Division responsible for field marketing, innovation and M2M business development. Before joining Morpho, Jean-Christophe was key to the launch of Orange France’s first Microsoft Windows Mobile smartphone. He was also responsible for Product strategy and marketing for SIM cards at Orange Group.

Previously he was Product Training and Merchandising Manager for consumer devices at Ericsson. His exhaustive knowledge of the Telco industry, deep technical skill and strong professionalism has been instrumental in the successful market introductions of new technologies to the telecoms market. Prior to working in the telecommunications industry, Jean-Christophe spent 8 years in the HR and training industry.

Pablo Iacopino

Director of Ecosystem Research, GSMA

Pablo Iacopino

Pablo leads the Ecosystem Research practice at GSMA Intelligence. He oversees the direction and production of content for a range of research streams in the TMT ecosystem, including telecoms and media convergence, 5G and network transformation, emerging technologies, and the digital consumer. Pablo also manages the content for the GSMA Radar, which provides a forward-looking perspective on disruptive trends and technology developments across the wider digital ecosystem. Pablo has more than 15 years’ experience in the telecoms industry in different roles, including investor relations, equity research and industry research. He holds a Master’s degree in business administration and a postgraduate Master’s degree in statistics and economics from University degli Studi di Roma ‘La Sapienza’.

About our sponsors:

Arm defines the pervasive computing that shapes today’s connected world. Every day thousands of Arm partners embed more than 45 million Arm-based chips in products that connect people and enhance the human experience, to serve today and architect tomorrow.

Reaching beyond the chips, Arm technology is at the heart of the IoT revolution that is currently transforming the way people live and businesses operate. Its advanced, GSMA-compliant SIM solutions deliver eSIM functionality, remote management and high security for cellular IoT. They also pave the way towards iSIM based devices, enabling higher integration and lower total cost of ownership.

With more than 1,000 technology partners and the support from key ecosystem players, Arm is driving the IoT innovation so chip makers, device makers, mobile network operators and IoT platforms can realize the full potential of cellular IoT.

To find out more about Arm’s eSIM and iSIM solutions, please visit


Gemalto is the global leader in digital security. Now part of the Thales group, Thales and Gemalto are creating solutions that make tomorrow possible, today- by investing in digital innovations such as connectivity, Big Data, artificial intelligence and cybersecurity.  Gemalto’s solutions are at the heart of modern life, from payment to enterprise security and the internet of things. We authenticate people, transactions and objects, encrypt data and create value for software supporting businesses, organisations and governments in all their decisive moments.  Thales generated revenues of €19 billion in 2018 with 80,000 employees in 68 countries.


Qualcomm is the world’s leading wireless technology innovator and the force behind the development, launch and growth of 5G. When we connected the phone to the internet, the mobile revolution was born. Today, our inventions continue to be the basis for breakthrough technologies that change how the world connects, computes and communicates. As we lead the world to experience 5G, we’re ushering in a new era of intelligent, connected devices that’s transforming industries and enriching lives globally—from smartphones to smart homes, mobile PCs to autos, gaming to XR/VR/AR, and audio to factories.