GSMA Business Messaging Awareness Lab #15 – Toronto, Canada

Start: Thursday 27 September 2018 8:00 pm

End: Thursday 27 September 2018 3:00 am

Venue: Samsung Experience Store, 220 Yonge Street, Toronto ON M5B 2H1

The Future Networks Programme will be hosting the fifteenth GSMA RCS Business Messaging Lab in Toronto, Canada. The Lab will be sponsored by Samsung and will take place on Thursday 27 September at 10:00-17:00.

Attending a GSMA RCS Business Messaging Lab will allow you to contribute to the future of business messaging. From designing commercial models and customer experience, to informing the GSMA standards, your contribution will ensure an open ecosystem that works together to realise the value estimated by 2020 of $74 billion. Networking is a major part of the Lab series, and individuals have made important connections at the Labs they have gone on to work with.

The RCS Business Messaging Lab enables individuals to contribute to the future of messaging and to ensure RCS becomes an industry-leading business messaging platform by sharing, identifying and resolving issues.

Please register your interest in attending by clicking on the button below and submitting your details in the form on the next page. 

 

Agenda
10:00

Registration (Coffee and Soft drinks provided)

10:30

Welcome from the GSMA

Jill Cooper, Programme Marketing Director, GSMA

10:35

Welcome from Samsung

Brent Newsome, CEO,  Sigmast – A Samsung Company 

10:40

GSMA – RCS – Global Position

David Pollington, GSMA

11:10

Fireside Chat with Eddie DeCurtis – Tyntec

Jill Cooper, Marketing Director, GSMA and Eddie DeCurtis, President, Tyntec

11:30

Rogers RCS Learnings and the path to conversational solutions

Larry Baziw, Rogers

11:50

From MWC Americas – Subway Campaign Video

Jill Cooper, Marketing Director, GSMA

11:55

TBA

TBA

12:10

From MWC Americas – Express Campaign Video

Jill Cooper, Marketing Director,  GSMA

12:15

Reinventing the messaging experience

Brent Newsome, CEO, Sigmast – A Samsung Company 

12:35

Lunch

13:50

Samsung MaaP Platform

Zhinan Zhou, Samsung

14:10

RCS Brand Showcase

TBA

14:25

RCS – The Big Picture & How 3C is enabling Brands to deliver RCS

Ramy Reid, Director, Product Management & Partner Channels, 3Cinteractive 

14:45

RCS (title tbc)

Andrew Charles Edwards, Account Director, ICF Olson

15:00

Enabling businesses with RCS through software

Discuss how businesses are entering the texting market

– How the phone number is still valuable in North America

– How to build a bridge from the SMS/MMS market to RCS

James Lapic, SVP of Technology, Zipwhip

15:15

The 5 Minute Chatbot

– Chatbot solutions for mobile commerce

– Leveraging Mobile Identity

– Live demonstration – how small businesses can quickly build their own chatbots

Ron Nessim, Chief Process Officer, Summit

15:30

Coffee Break

16:00

Virgin Trains Launch RCS

–  Messaging solving a real life problem

– How RCS takes it to the next level

– What’s next for Virgin Trains

 

Tony De Ruvo, Senior Product Manager, OpenMarket

16:15

Panel Discussion

TBA

16:35

How to make RCS a Success

ALL – Facilitated by Jill Cooper

16:55

Closing Comments

Brent Newsome, CEO, Sigmast -A Samsung Company 

17:00

Cocktail Reception

18:00

Dinner –

The Pickle Barrell – 312 Yonge St, Toronto, ON M5G 2C2