MWC Shanghai 2019 – GSMA RCS Business Messaging Awareness Lab #25

Start: Wednesday 26 June 2019 6:00 pm

End: Wednesday 26 June 2019 10:00 pm

Venue: Jumeirah Himalayas Hotel

Venue: Jumeriah Himalayas Hotel, Pudong, Shanghai, Room: Feng

The Future Networks Programme will be hosting the twenty-fifth GSMA RCS Business Messaging Lab sponsored by LivePerson at MWC Shanghai on Wednesday 26th June 2019.

Attending a GSMA RCS Business Messaging Lab will allow you to contribute to the future of business messaging. From designing customer experience to informing the GSMA standards, your contribution will ensure an open ecosystem that works together to realise the value estimated by 2020 of $74 billion. Networking is a major part of the Lab series, and individuals have made important connections at the Labs they have gone on to work with.

The Innovators Lab is aimed at companies who are already engaged with RCS. It enables individuals to contribute to the future of messaging and to ensure RCS becomes an industry-leading business messaging platform by sharing, identifying and resolving issues.

About Our Sponsor: LivePerson

LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company’s enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with friends and family. More than 18,000 businesses, including Adobe, HSBC, EE, IBM, L’Oréal, Orange, PNC, and The Home Depot, rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create meaningful connections with consumers.

LivePerson is driving today’s new era of messaging, conversational design, and the integration of bots/AI into the customer care of the world’s largest brands. Learn more at


Please register your interest in attending by clicking on the button below.

Please note, the Innovators Lab is for GSMA members only.