RCS Live #1: Rapid Chatbot Deployment & RBM Innovation

Start: Wednesday 15 April 2020 3:15 pm

End: Wednesday 15 April 2020 4:00 pm

Venue: Online Webinar

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Did you miss the first ‘RCS Live’ webinar, Rapid Chatbot Deployment & RBM Innovation with Summit Tech?

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Webinar Summary

In this webinar, Doug Makishima, CSMO, Summit Tech explained how RCS Business Messaging chatbots allow small business to stay engaged with their customers. Doug also discussed how brick-and-mortar stores could add mCommerce ordering, delivery and customer.

Further Information


Paul Schonewald

Programme Marketing Director, GSMA

Paul Schonewald

Paul joined the GSMA in January 2017 and is responsible for the delivery of Marketing activities within the Future Networks programme. A vital programme of the GSMA’s strategic focus, delivering industry scale for IP Communications and 5G while considering Network Economic challenges for the Mobile industry as it transitions to a 5G Era.

Paul has over 20 years’ experience in the Mobile industry within operator and service provider environments across seven different countries, having launched many niche mobile propositions in these markets.

Doug Makishima

CSMO, Summit Tech

Doug Makishima

Doug Makishima, CSMO of Summit Tech, is a seasoned C-level executive with deep experience in wireless communications, mobile devices, IoT, and AI.  He was most recently the COO of Meeami Technologies, a leading provider of IP communications and Voice IoT / AI technologies.  Before Meeami, Doug was COO/CSMO at D2 Technologies, a leading software company enabling mobile VoIP & IMS IP communications capabilities for top-tier OEMs, IC vendors and operators.  He has held senior management positions at leading companies such as Nortel, AMD, Adaptec, GSMA and several startups. During his engineering career, he developed patented storage IC technology and has actively participated on several IEEE, ANSI and GSMA committees focused on wireless, communications and storage standards. He holds a BSEE from the University of California at Santa Barbara and an MBA from Santa Clara University.

About Summit Tech

With deep roots in innovation within the telecom industry, to extensive art and entertainment community, Montreal’s cultural diversity reflects the interdisciplinary nature of Summit’s creative process of blending design with technology.

The creation of a fluid user experience is at the heart of every project. Their in-house design, engineering & integration teams work in symbiosis to create convergence based solutions across a broad range of platforms and devices.

They have a strong commitment to the advancement of research in the field of communication services through public/private collaboration with the INRS University (Institut national de la recherche scientifique) and École de technologies supérieure (ÉTS), in addition to our innovative and world-renowned Lab projects that look to change how we live, work, and play in a 5G world.

Find out more about Summit Tech 

More from RCS Live  

‘RCS Live’ presents you with webinars from innovators within the RCS ecosystem who share their latest findings, discuss new campaigns and debate some of the questions faced by the industry.

Learn more about upcoming webinars and catch up on any you’ve missed.

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