RCS Resources

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GSMA Thrive North America: RCS Live The Rich Future of Business Messaging Catch Up

Video

Friday 30 Oct 2020 | North America RCS Live | RCS | RCS Live Webinar Series | Resources |

Watch the Thrive North America RCS Live: The Rich Future of Business Messaging webinar and download the speakers’ presentations. On Thursday 29 October, the Future Networks Programme hosted the GSMA Thrive RCS  Live: The Rich ...

Business Messages: Make your connections count

Video

Wednesday 30 Sep 2020 | RCS | RCS Partner Showcase | Resources |

In this video, Google shares how it connects consumers to brands through rich, asynchronous business messaging across Google Search and Maps. These entry points can provide brands with a 1:1 connection with consumers via Google’s Business Messages.

RCS Live #6: Roundtable Discussion: Enterprise Leaders on RCS – Catch Up

Video

Wednesday 24 Jun 2020 | RCS | RCS Live Webinar Series #6 | Resources |

In this webinar, IMImobile hosted a panel of global enterprise leaders from EE, IMImobile and Telefónica International Wholesale Services.

RCS Live #5: RCS: Accelerating Towards Better Customer Experiences – Catch Up

Video

Wednesday 10 Jun 2020 | RCS | RCS Live Webinar Series #5 | Resources |

In this webinar, Mavenir and their guest, Telefonica provided an overview of how RCS is expanding its reach with mobile network operators in 2020 and discussed the improvements in customer experience that will be available in the coming months.

RCS Live #4: Unlocking the Power of RCS – Catch Up

Video

Wednesday 27 May 2020 | RCS | RCS Live Webinar Series #4 | Resources |

In this webinar, Kerstin Trikalitis, CEO and Co-Founder of Out There Media showcased the outstanding results of large scale RCS campaigns and presented how Brands and Mobile Operators could unlock massive revenue opportunities.

RCS Live #3: The Long-Term RCS Opportunity (2019-2028) – Catch Up

Video

Wednesday 13 May 2020 | RCS | RCS Live Webinar Series #3 | Resources |

In this webinar, Nick Lane, Chief Insight Analyst from Mobilesquared looked at the longer-term view for RCS, and the impact this will have on how businesses will communicate with their customers.

RCS Live #2: Drive Revenue with Messaging Contextual Shortcuts (MCS) – Catch Up

Video

Wednesday 29 Apr 2020 | RCS | RCS Live Webinar Series #2 | Resources |

In this webinar, Shawn Conahan President and Chief Revenue Officer, Wildfire explained why the conversation is commerce, making brands money while making consumers happier by using Messaging Contextual Shortcuts (MCS). 

RCS Live #1: Rapid Chatbot Deployment & RBM Innovation – Catch Up

Video

Wednesday 15 Apr 2020 | RCS | RCS Live Webinar Series #1 | Resources |

In this webinar, Doug Makishima, CSMO, Summit Tech explained how RCS Business Messaging chatbots allow small business to stay engaged with their customers. Doug also discussed how brick-and-mortar stores could add mCommerce ordering, delivery and customer.

Messages: The messaging app built for Android

Video

Monday 23 Mar 2020 | RCS | RCS Partner Showcase | Resources |

As the biggest mobile operating system in the world, Google has over 2 billion monthly active devices on Android. Watch Google's short video below to see how Messages supports RCS.

How RCS is Redefining Business Communications

Document

Thursday 5 Mar 2020 | RCS | RCS Documents | Resources |

Retailers, major airlines, and ride-sharing services are just a few of the industries already using RCS and garnering impressive results for customer ...

RCS Discovery Whitepaper

Document

Friday 14 Feb 2020 | RCS | RCS Documents | Resources |

Organisations pay significant money for services which help people find them. Such ‘discovery’ takes many forms, including digital marketing, to appear in search results, social media feeds and websites, offline advertising which ...

RCS and Payments Whitepaper

Document

Monday 3 Feb 2020 | RCS | RCS Documents | Resources |

This whitepaper explores how features of RCS can be used to achieve SCA replacing OTP-over-SMS and in particular for online payment applications. The paper moves further to evaluate different ways that payments can be integrated into ...

GSMA Future Networks: WeaAre8 discuss RCS in Tokyo, Japan

Video

Wednesday 22 Jan 2020 | RCS | RCS Partner Interviews | Resources |

The GSMA Future Networks Programme caught up with Sue Fennessey,  Founder & CEO, WeAre8 at the RCS Business Messaging Lab in Tokyo, Japan to hear about their vision for RCS over the next 12 months. Sue Fennessy, ...

GSMA Future Networks: Synchronoss discuss RCS in Tokyo, Japan

Video

Monday 20 Jan 2020 | RCS | RCS Partner Interviews | Resources |

The GSMA Future Networks Programme caught up with Mary Clark, Chief Product Officer and CMO, Synchronoss at the RCS Business Messaging Lab in Tokyo, Japan to hear about their vision for RCS over the next 12 months. Mary ...

GSMA Future Networks: WIT Software discuss RCS in Tokyo, Japan

Video

Monday 20 Jan 2020 | RCS | RCS Partner Interviews | Resources |

The GSMA Future Networks Programme caught up with Pedro Andrade, Head of New Product Development, WIT Software at the RCS Business Messaging Lab in Tokyo, Japan to hear about their vision for RCS over the next 12 ...

Infobip and Club Comex RCS Campaign Case Study

Document

Wednesday 11 Dec 2019 | RCS | RCS Documents | Resources |

Recent advances in RCS over the last couple of years have given brands new possibilities to run sophisticated campaigns and connect with customers. This short case study by Infobip explores how ...

日本におけるRCSビジネス・メッセージング – 2019年12月

Document

Monday 9 Dec 2019 | RCS | Resources |

English Version 日本では「+メッセージ」として知られるRCSでは、グループチャット、写真、動画、ステッカーや既読通知を含めたさまざまなメッセージを、受信者の電話番号だけを使用して送ることができます。安全でプライバシーが保たれており使いやすいRCSは、KDDI、NTT ...

GSMA RCS Business Messaging Lab #29 Tokyo, Japan – Speakers’ Presentations

Presentations

Thursday 5 Dec 2019 | RCS | Resources |

Download the speakers' presentations from the RCS Business Messaging Awareness Lab in Tokyo, Japan. On Thursday, 05 December, the Future Networks Programme hosted the twenty-ninth GSMA RCS Business Messaging Lab in ...

RCS Business Messaging in Japan – December 2019

Document

Thursday 5 Dec 2019 | RCS | Resources |

Japanese Version Known in Japan as +Message, RCS enables people to send a wide variety of messages, including ...

GSMA RCS Business Messaging Lab #28 Cape Town – Speakers’ Presentations

Presentations

Monday 11 Nov 2019 | RCS | Resources |

Download the speakers' presentations from the RCS Business Messaging Awareness Lab in Cape Town. On Monday, 11 November, the Future Networks Programme hosted the twenty-eighth GSMA RCS Business Messaging Lab in Cape ...