The booming livestreaming business requires great network experience for users. Operators are up against three major challenges: First, they are blindly provisioning services, which may lead to complaints during peak hours. Second, there’s no guarantee of a good user experience. And third, they lack clear awareness of how good or bad the user experience is. All these result in a high rate of user churn.<\/p>\n\n\n\n
Solution:<\/strong><\/p>\n\n\n\n To promote the development of new services, AIS<\/a> collaborated with Huawei<\/a> to introduce an intelligent solution for ensuring end-to-end (E2E) deterministic experience. It shortens the service rollout time from days to just minutes and improves service reliability by more than 90%. The livestreaming package allows operators to offer differentiated services that cater to the diverse user experience needs while maximizing their revenue.<\/p>\n\n\n\n Traditional livestreaming packages generally allocate services in bulk with fixed quality of service class identifier (QCI) assurance. BIT mentor solutions can precisely allocate services with deterministic experience guarantee and awareness.<\/p>\n\n\n\n \u2022Predict: Using a foundation model to predict uplink throughput satisfaction in real time for services over the next few hours. This approach allows us to allocate livestreaming services immediately with an accuracy of over 90%.<\/p>\n\n\n\n \u2022Guarantee: Our intelligent service awareness and dynamic resource allocation ensure that livestreaming package users have a top-notch experience.<\/p>\n\n\n\n \u2022Evaluate: The service experience map visualizes package user experience to facilitate E2E business success.<\/p>\n\n\n\n Impact:<\/strong><\/p>\n\n\n\n Topic:<\/strong> \u00a0Customer experience<\/p>\n\n\n\n Cost:<\/strong> Low<\/p>\n\n\n\n Location:<\/strong> Asia Pacific<\/p>\n\n\n\n MNOs and supporting organisations:<\/strong> <\/a>Advanced Info Service (AIS)<\/a> and Huawei<\/p>\n\n\n\n \n