{"id":16699,"date":"2026-09-28T09:58:23","date_gmt":"2026-09-28T09:58:23","guid":{"rendered":"https:\/\/www.gsma.com\/get-involved\/gsma-foundry\/?p=16699"},"modified":"2026-10-01T10:57:04","modified_gmt":"2026-10-01T10:57:04","slug":"beyond-the-hospital-building-the-next-generation-of-connected-healthcare","status":"publish","type":"post","link":"https:\/\/www.gsma.com\/get-involved\/gsma-foundry\/connected-healthcare\/beyond-the-hospital-building-the-next-generation-of-connected-healthcare\/","title":{"rendered":"Blog: M360 ASEAN- Beyond the Hospital: Building the Next Generation of Connected Healthcare"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Healthcare systems face a shared challenge:&nbsp;<strong>delivering more accessible, efficient and patient-centred care amid growing demand and workforce pressures.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meeting that challenge requires more than technology. It means rethinking&nbsp;<strong>where care happens, how expertise is shared and how hospitals connect with patients and communities<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At&nbsp;<strong>M360 ASEAN 2026 in Kuala Lumpur<\/strong>, healthcare leaders, clinicians, policymakers, mobile operators and technology partners came together to explore what this could look like in practice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One message stood out:&nbsp;<strong>the next phase of healthcare transformation is about connecting capabilities around the patient.<\/strong><\/p>\n\n\n\n<h2 id=\"h-three-themes-shaping-the-next-generation-of-connected-healthcare\" class=\"wp-block-heading\">Three themes shaping the next generation of connected healthcare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Care beyond the hospital<\/strong><br>Using connected care, remote monitoring and virtual models to bring healthcare closer to patients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Expertise without borders<\/strong><br>Using advanced connectivity, XR and remote collaboration to bring specialist knowledge to where it is needed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>From pilots to scale<\/strong><br>Creating the infrastructure, governance and ecosystem collaboration needed to turn successful trials into sustainable healthcare services.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>The hospital remains central to healthcare delivery, but increasingly as part of a wider ecosystem spanning hospitals, clinics, communities and homes.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<h2 id=\"h-breaking-down-silos-to-scale-healthcares-innovation\" class=\"wp-block-heading\">Breaking down silos to scale healthcares innovation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Connected healthcare cannot scale while healthcare providers, technology companies and industry partners work in isolation.<strong> Terence Wong, Paresh Modi , Akansha Sharma of GSMA, and Brian O&#8217;Connor of GHC ( Global Health Connector)&nbsp;<\/strong>&nbsp;highlighted the need to bring healthcare, government, mobile and technology ecosystems together around real clinical and operational challenges, moving innovation beyond pilots into everyday care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Malaysia is already taking steps in this direction.&nbsp;<strong>Mahesh Appannan of the Ministry of Health Malaysia<\/strong>&nbsp;outlined the shift from fragmented systems towards a more unified, person-centric digital ecosystem, where&nbsp;<strong>health information can move securely with the individual across providers<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"max-width: 100%; margin: 0 auto;\">\n                      <script src=\"https:\/\/platform.vixyvideo.com\/p\/557\/sp\/55700\/embedIframeJs\/uiconf_id\/23455624\/partner_id\/557\"><\/script>\n                      <div style=\"padding-bottom: 56.25%; position: relative;\">\n                        <div id=\"vixy_player_6af7bacc2c5a8\" style=\"position:absolute; width:100%; height:100%\"><\/div>\n                      <\/div>\n                      <script>\n                          kWidget.embed({\n                              \"targetId\": \"vixy_player_6af7bacc2c5a8\",\n                              \"wid\": \"_557\",\n                              \"uiconf_id\": 23455624,\n                              \"flashvars\": {},\n                              \"entry_id\": \"0_kqxpac7o\"\n                          });\n                      <\/script>\n                    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"max-width: 100%; margin: 0 auto;\">\n                      <script src=\"https:\/\/platform.vixyvideo.com\/p\/557\/sp\/55700\/embedIframeJs\/uiconf_id\/23455624\/partner_id\/557\"><\/script>\n                      <div style=\"padding-bottom: 56.25%; position: relative;\">\n                        <div id=\"vixy_player_6af7bacc2c5e0\" style=\"position:absolute; width:100%; height:100%\"><\/div>\n                      <\/div>\n                      <script>\n                          kWidget.embed({\n                              \"targetId\": \"vixy_player_6af7bacc2c5e0\",\n                              \"wid\": \"_557\",\n                              \"uiconf_id\": 23455624,\n                              \"flashvars\": {},\n                              \"entry_id\": \"0_q6trsykz\"\n                          });\n                      <\/script>\n                    <\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 id=\"h-extending-care-beyond-hospital-walls\" class=\"wp-block-heading\">Extending care beyond hospital walls<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Connected healthcare can help healthcare systems extend services into communities and homes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dr Mohd Arif Adenan of the Malaysian Communications and Multimedia Commission (MCMC)<\/strong>&nbsp;highlighted the importance of digital inclusion, trusted governance and last-mile infrastructure. Malaysia&#8217;s&nbsp;<strong>NADI initiative<\/strong>&nbsp;combines community hubs, connectivity and trained personnel to support screening, monitoring and telehealth in underserved communities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For healthcare leaders, this raises an important question:&nbsp;<strong>which elements of care genuinely need to happen inside a hospital?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remote monitoring, virtual wards and hospital-at-home models can bring appropriate care closer to patients while helping healthcare systems use capacity and clinical resources more effectively.<\/p>\n\n\n\n<h2 id=\"h-bringing-specialist-expertise-to-the-point-of-care\" class=\"wp-block-heading\">Bringing specialist expertise to the point of care<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>M360 ASEAN<\/strong> showcased how connectivity can help healthcare systems overcome geographical and specialist workforce constraints.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Assoc. Prof. Dr Adli Azam Mohammad Razi of Gleneagles Hospitals Malaysia<\/strong>&nbsp;shared his experience of performing Malaysia&#8217;s first robotic cardiac surgery without a physical proctor present. Live streaming and augmented reality enabled an expert in Australia to provide remote guidance, demonstrating how&nbsp;<strong>expertise can travel instead of the expert<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Similarly,&nbsp;<strong>Professor Shaik Farid Abdull Wahab of Hospital Universiti Sultan Zainal Abidin (HoSZA)<\/strong>&nbsp;showed how mixed reality can enable specialists to remotely guide clinicians performing ultrasound scans, helping address situations where equipment is available but specialist expertise is not.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same principle applies to education.&nbsp;<strong>Prof David J. O&#8217;Regan of HoloMedicine Malaysia \/ Black Belt Academy of Surgical Skills<\/strong>&nbsp;highlighted how immersive 3D technologies, XR and HoloMedicine can transform medical training and allow specialist knowledge to be shared across institutions and geographies.<\/p>\n\n\n\n<h2 id=\"h-building-the-foundation-for-intelligent-healthcare\" class=\"wp-block-heading\">Building the foundation for intelligent healthcare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These new models of care depend on strong digital foundations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prof. Dr Mohd Zulkiflee<\/strong>&nbsp;demonstrated how a mature EMR-enabled hospital ecosystem can support telemedicine, virtual wards and even real-time surgical broadcasting across borders for education and clinical collaboration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dr Yujia Gao of the National University Health System (NUHS), Singapore<\/strong>&nbsp;described the evolution from&nbsp;<strong>Connected Health to Integrated Health and ultimately Intelligent Health<\/strong>, where connected systems, real-time data and AI enable increasingly predictive and personalised care. In this future, 5G and eventually 6G can form part of the digital fabric supporting healthcare delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For CIOs, CTOs and transformation leaders, the question is therefore not simply whether a technology works, but&nbsp;<strong>how it fits into the wider healthcare architecture<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"max-width: 100%; margin: 0 auto;\">\n                      <script src=\"https:\/\/platform.vixyvideo.com\/p\/557\/sp\/55700\/embedIframeJs\/uiconf_id\/23455624\/partner_id\/557\"><\/script>\n                      <div style=\"padding-bottom: 56.25%; position: relative;\">\n                        <div id=\"vixy_player_6af7bacc2c5f6\" style=\"position:absolute; width:100%; height:100%\"><\/div>\n                      <\/div>\n                      <script>\n                          kWidget.embed({\n                              \"targetId\": \"vixy_player_6af7bacc2c5f6\",\n                              \"wid\": \"_557\",\n                              \"uiconf_id\": 23455624,\n                              \"flashvars\": {},\n                              \"entry_id\": \"0_uq49i94e\"\n                          });\n                      <\/script>\n                    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<h2 id=\"h-using-ai-to-redesign-healthcare\" class=\"wp-block-heading\">Using AI to redesign healthcare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dr Keren Priyadarshini of AWS<\/strong>&nbsp;highlighted the potential of digital twins and custom AI models to simulate hospital environments and workflows, helping healthcare organisations identify bottlenecks, test changes and design services around patient needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The opportunity for AI is not simply to automate existing processes, but to help healthcare systems&nbsp;<strong>redesign how care is delivered<\/strong>.<\/p>\n\n\n\n<h2 id=\"h-creating-trust-and-enabling-scale\" class=\"wp-block-heading\">Creating trust and enabling scale<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Innovation also depends on trust.&nbsp;<strong>Maurice Tan of Singapore&#8217;s Ministry of Health Office for Healthcare Transformation (MOHT)<\/strong>&nbsp;highlighted the interdependence of providers, patients, payers, pharmaceutical companies, technology platforms and regulators.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Transparent governance across technology, services and data is essential to enable innovation while protecting privacy, security and patient trust.&nbsp;<strong>Interoperability, cybersecurity, data governance and regulation must be designed in from the start.<\/strong><\/p>\n\n\n\n<h2 id=\"h-connectivity-as-an-enabler-of-healthcare-outcomes\" class=\"wp-block-heading\">Connectivity as an enabler of healthcare outcomes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For mobile operators, the opportunity is not simply to provide connectivity, but to understand the clinical and operational challenges healthcare systems are trying to solve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dr Masdiana Sulaiman of CelcomDigi<\/strong>&nbsp;highlighted the role of telcos in providing the secure, reliable connectivity underpinning advanced healthcare applications and connecting experts with patients regardless of location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ultimately,&nbsp;<strong>the value of connectivity is measured by what it enables healthcare systems to achieve.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"max-width: 100%; margin: 0 auto;\">\n                      <script src=\"https:\/\/platform.vixyvideo.com\/p\/557\/sp\/55700\/embedIframeJs\/uiconf_id\/23455624\/partner_id\/557\"><\/script>\n                      <div style=\"padding-bottom: 56.25%; position: relative;\">\n                        <div id=\"vixy_player_6af7bacc2c608\" style=\"position:absolute; width:100%; height:100%\"><\/div>\n                      <\/div>\n                      <script>\n                          kWidget.embed({\n                              \"targetId\": \"vixy_player_6af7bacc2c608\",\n                              \"wid\": \"_557\",\n                              \"uiconf_id\": 23455624,\n                              \"flashvars\": {},\n                              \"entry_id\": \"0_lbe0r3wx\"\n                          });\n                      <\/script>\n                    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 id=\"h-from-pilots-to-healthcare-at-scale\" class=\"wp-block-heading\">From pilots to healthcare at scale<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The technologies showcased at M360 ASEAN demonstrate what connected healthcare can enable.&nbsp;<strong>The next challenge is turning successful pilots into solutions that work at scale.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That means integrating with clinical workflows and existing systems, building in interoperability, security and trusted governance, and demonstrating sustainable clinical and operational value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Through the&nbsp;<strong>Connected Health &amp; Community Care Accelerator (CHACCA)<\/strong>, GSMA Foundry brings together healthcare organisations, clinicians, mobile operators, technology partners and policymakers to help address these barriers and accelerate real-world deployment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From&nbsp;<strong>XR surgical training and remote specialist support to hospital-at-home, AI-enabled care and smart hospitals<\/strong>, the focus is on practical use cases that can improve access, make better use of clinical resources and deliver better patient outcomes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Convene \u2192 Deploy \u2192 Scale.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The opportunity is bigger than the hospital. It is about creating a connected healthcare ecosystem where&nbsp;<strong>expertise, data and care can reach patients across hospitals, clinics, communities and homes<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Discover GSMA Foundry Connected Healthcare, explore our latest work and find out how to get involved.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.gsma.com\/get-involved\/gsma-foundry\/connected-healthcare\/\">Connected Healthcare Hub<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Watch media interviews <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"3   Gao\" width=\"900\" height=\"506\" src=\"https:\/\/www.youtube.com\/embed\/R-GXmRKJqcQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"2   Shaik\" width=\"900\" height=\"506\" src=\"https:\/\/www.youtube.com\/embed\/rWk8Anl3yX4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Healthcare systems face a shared challenge:&nbsp;delivering more accessible, efficient and patient-centred care amid growing demand and workforce pressures. Meeting that challenge requires more than technology. It means rethinking&nbsp;where care happens, how expertise is shared and how hospitals connect with patients and communities. At&nbsp;M360 ASEAN 2026 in Kuala Lumpur, healthcare leaders, clinicians, policymakers, mobile operators and [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":16126,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"categories":[461,1],"tags":[352,357,338,431,350,406],"algolia_discover_type":[206,210],"class_list":["post-16699","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-connected-healthcare","category-general","tag-5g","tag-ai","tag-connectivity","tag-gsma-foundry","tag-mobile-network","tag-technology","algolia_discover_type-article","algolia_discover_type-resource"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Blog: M360 ASEAN- Beyond the Hospital: Building the Next Generation of Connected Healthcare - GSMA Foundry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/get-involved\/gsma-foundry\/connected-healthcare\/beyond-the-hospital-building-the-next-generation-of-connected-healthcare\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blog: M360 ASEAN- Beyond the Hospital: Building the Next Generation of Connected Healthcare\" \/>\n<meta property=\"og:description\" content=\"Healthcare systems face a shared challenge:&nbsp;delivering more accessible, efficient and patient-centred care amid growing demand and workforce pressures. Meeting that challenge requires more than technology. It means rethinking&nbsp;where care happens, how expertise is shared and how hospitals connect with patients and communities. At&nbsp;M360 ASEAN 2026 in Kuala Lumpur, healthcare leaders, clinicians, policymakers, mobile operators and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gsma.com\/get-involved\/gsma-foundry\/connected-healthcare\/beyond-the-hospital-building-the-next-generation-of-connected-healthcare\/\" \/>\n<meta property=\"og:site_name\" content=\"GSMA Foundry\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-28T09:58:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-01T10:57:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gsma.com\/get-involved\/gsma-foundry\/wp-content\/uploads\/2026\/08\/CH_header_616x450.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"616\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"akhastgir@gsma.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@gsma\" \/>\n<meta name=\"twitter:site\" content=\"@gsma\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"akhastgir@gsma.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Blog: M360 ASEAN- Beyond the Hospital: Building the Next Generation of Connected Healthcare - GSMA Foundry","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gsma.com\/get-involved\/gsma-foundry\/connected-healthcare\/beyond-the-hospital-building-the-next-generation-of-connected-healthcare\/","og_locale":"en_US","og_type":"article","og_title":"Blog: M360 ASEAN- Beyond the Hospital: Building the Next Generation of Connected Healthcare","og_description":"Healthcare systems face a shared challenge:&nbsp;delivering more accessible, efficient and patient-centred care amid growing demand and workforce pressures. Meeting that challenge requires more than technology. It means rethinking&nbsp;where care happens, how expertise is shared and how hospitals connect with patients and communities. 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