Mobile Meetings Series – mPayments: Building trust in mobile payments for consumers through interoperability and innovation
Mobile technologies are offering new and more convenient payment methods. Consumers can now access banking information and services anytime, anywhere, facilitating ease of payments for Internet commerce on a grand scale. Additionally, the penetration of mobile phones has surpassed 100% in Europe, ensuring that mobile technologies are also increasing the access of consumers to mobile banking services generally.
In order to realise the full benefits of mobile payments, it is clear that the trust barrier for consumers must be overcome through greater information to consumers. Policy makers need to have enough understanding of the technologies to be able to generate the right policies that create a legal framework ensuring security, trust and legal clarity.
As the Parliament and Council are finalizing the discussions on the Payment Services Directive, this event will bring together a variety of stakeholders from the EU institutions, industry and civil society to discuss:
- How can mobile payments improve commerce and consumer confidence in Europe?
- How can stakeholders (i.e. industry, civil society, policymakers) support greater consumer trust in online and mobile payments?
- In what ways will the proposal for a Payment Services Directive encourage expanded mobile payments?
- Where are the security threats for mobile payments at this stage?
- Impact of NFC in new devices (Apple iPhone 6 with NFC application)?
- What changes in the regulatory framework are required to ensure the regulatory framework has an enabling function for competition, choice of new services, security and take-up of mobile payment services by consumers?