The Next Phase of Cross-Border Public Services

March 30, 2017

Blog

With over 3 billion enabled users worldwide and its federated distributed architecture, Mobile Connect is a leading example of a mobile identity and authentication solution for governments, mobile network operators and private sector service providers.

Having been designed to meet eIDAS requirements, there are many ways in which the identity solution can be used to improve the security, privacy and convenience of public sector services across Europe. With the deadline for eIDAS mandatory recognition of notified EU identity schemes rapidly approaching, the need for industry cooperation is becoming more urgent.

In November 2015, mobile operators and government agencies successfully launched a pilot to demonstrate how Mobile Connect can be used to identify an EU-citizen of one Member State in order to gain access to a public service in another. Operating in Spain (Catalunia) and Finland, the pilot established proof-of-concept for cross-border authentication to e-Government services, in line with the requirements of the eIDAS regulation.

The pilot enabled customers of participating Spanish operators to login to Finnish eGovernment services and vice versa. The login through a digital identity validator granted access to a complete public services portfolio. By pressing the Mobile Connect button, entering their mobile number and fulfilling a PIN request, the user’s identity was confirmed and they were logged in to the eGovernment service.

The two-month pilot was the result of collaboration between organisations seeking to accelerate the uptake of trusted and secure digital authentication in response to the eIDAS Regulation. The GSMA, with major operators, Orange Spain, Telefónica, TeliaSonera, and Vodafone Spain, supported the trial, alongside Gemalto, Mobile World Capital, the Catalonia Regional Government, the Finnish Ministry of Finance and Finnish Population Registration Centre. As a result of the trial, all parties improved their understanding of the architectural options available for the implementation of eIDAS compliant cross-border services and the key issues that determine such options.

The meaning of being eIDAS compliant: Update on the eIDAS-Mobile Connect pilot phase two

This year, the GSMA will execute phase 2 of the pilot to demonstrate the scalability of Mobile Connect as a Europe-wide solution for eIDAS. The pilot will enable cross-border authentication of EU-citizens from five different countries and will be serviced by more than nine mobile operators. This phase will also test different architectural options to demonstrate the flexibility of Mobile Connect to meet government requirements across the EU.

The overarching goal of the pilot is to create an operational forum for public–private cooperation to accelerate eIDAS implementations/notifications for mobile operators and the wider digital identity ecosystem through Mobile Connect. It will also help to ensure the interoperability of Mobile Connect with eIDAS technical specifications and facilitate a common understanding of terminology and requirements across stakeholders. At the same time, the pilot will clarify the role of new technologies and illustrate the business opportunities arising from eIDAS in the digital identity ecosystem.

The kick-off call for this pilot took place last 16th March and was very well attended by mobile operators, technology partners and government representatives, all of whom confirmed their commitment to participate in this pilot. The first Meeting of this Working Group is scheduled on 4th May in Brussels and will focus on agreeing on the use-cases and architectural options. if you are interested in joining this pilot, please contact Marta Ienco at mienco@gsma.com with the details of your organisations and email address.

Back

Turkcell: Taking the next step in Identity with Mobile Connect Turkcell are now leveraging Mobile Connect to actively develop services they believe will be the basis of a new revenue stream. In this case study find out what steps Turkcell ar...

Read more | See all Identity Resources

Mobile Connect live use cases The Mobile Connect live use cases are a list of examples of how the identity solution has been deployed with various services.  Each use case harnesses one or more Mobile Connec...

Read more | See all Identity Resources

Digital Identity: Realising Smart Cities As we look further ahead to the mid-century, intelligent public services will move beyond the mechanical: two decades from now, increasingly complex and sensitive aspects of our ...

Read more | See all Identity Resources

Industry Seminar Presentations from MWC18: Regulations and Attributes   Download presentations from the Mobile World Congress identity seminars Watch on-demand seminar videos from the Mobile World Congress identity seminars Security and Privac...

Read more | See all Identity Resources

Strong Mobile Customer Authentication under PSD2: Comparisons and Cons The new PSD2 regulations will bring about major changes to the digital security landscape. Among the most significant of these will be the requirement to use strong customer auth...

Read more | See all Identity Resources

Mobile Connect for Cross-Border Digital Services: Lessons Learned from The GSMA has released the results of the Mobile Connect and eIDAS implementation pilot. The year-long collaboration brought together several public and private sector organisatio...

Read more | See all Identity Resources

Mobile Connect Helping to Secure Online Commerce in India India’s economy is becoming increasingly mobile-centric. 39 million smartphones were sold on the subcontinent in Q3 2017 alone – up 20% on the previous year – and almost 70...

Read more | Visit Identity Blog

Industry Seminar Presentations from MWC18: Regulations and Attributes   Download presentations from the Mobile World Congress identity seminars Watch on-demand seminar videos from the Mobile World Congress identity seminars Security and Privac...

Read more | Visit Identity Blog

Digital Identity Demonstrates its Crucial Role in Transforming Healthc Across the world, healthcare continues to be one of the biggest sources of public expenditure. As such, there is increasing pressure to find more efficient means of delivery. Dig...

Read more | Visit Identity Blog

Identity Now Key to Statecraft Say Experts One of the chief concerns of those in the identity ecosystem is the formulation of policy befitting for the emerging digital age. With the recent completion of PSD2 and successiv...

Read more | Visit Identity Blog

Mobile Network Operators to Provide Key Piece in Identity Puzzle As digital services grow in number and sophistication, consumers have whetted their appetite for those which provide unrivalled everyday convenience. As businesses harness the va...

Read more | Visit Identity Blog

CAPS Report on Authentication and Mobile Payments to aid Implementatio With PSD2’s Regulatory Technical Standards now published, the broader financial ecosystem is moving closer towards full-scale implementation of the EU’s revised payment servi...

Read more | Visit Identity Blog

Mobile Connect at Mobile World Congress Shanghai 2018 June 27, 2018 The GSMA’s Identity team will be present at this year’s Mobile World Congress Shanghai 2018, where Mobile Connect, the mobile industry’s identity service, will be showcased...

Read more | See all Identity Events

Identity Innovation Labs June 28, 2018 Location: Feng room, 2nd floor, Jumeirah Himalayas Hotel Shanghai, No. 1108 Mei Hua Road, Pudong New District, Shanghai 201204 The Identity Innovation Labs are a set of three sta...

Read more | See all Identity Events

Contact GSMA Legal Email Preference Centre Copyright © 2018 GSMA. GSM and the GSM Logo are registered and owned by the GSMA.