Realising Asia’s Potential: Identity Innovation Labs and the Future of Online Commerce

June 21, 2018

Blog

Digital identity services have an essential strategic role in the future of online commerce. The growth of e-commerce has been remarkable in Asia over the last year, where it now accounts for around a quarter of all annual B2C transactions globally, according to the Asian Development Bank. Particularly striking has been growth in China: online retail reached $245 billion in mid-2017, a rise of 30% on the previous year, and is expected to surpass an astonishing $1 trillion over the course of 2018.

The ongoing realisation of this potential, however, hinges on trust: only if consumer confidence can be ensured will these gains be made. With users across Asia increasingly wary of online fraud – more than three quarters have experienced some form of online theft, and last year saw enterprises lose over $171 billion to cybersecurity breach across the Asia Pacific region. As the volume and range of online services increase, so too do the opportunities for hackers to steal money and personal information. Digital identity must be visibly secured, or users will shy away from online commerce and the vast commercial opportunities Asia offers will be lost.

The mobile industry is in a unique position to ensure this confidence, with its unparalleled technological security, and the consumer trust that comes with it, as well as its extensive global infrastructure and experience dealing with global service providers. The pan-industry digital identity solution Mobile Connect, which allows user to dispense with usernames and passwords and instead verify themselves with their mobile phones, is being deployed at a rate of one new operator per month across five continents. The commercial opportunity for those able to play a role in securing online trade is considerable, and the time to play that role is now.

The GSMA convenes an extensive programme of workshops, events and demonstrations year-round to promote collaboration in digital identity services and drive innovation forward. The next of these will take place at the Mobile World Congress in Shanghai next week, where we will host a series of Identity Innovation Labs at the Jumeirah Hotel, a set of three standalone discussion sessions bringing together experts and industry leaders from across the ecosystem.

The first will consider trends and commercial opportunities in identity across South East Asia and China, in which identity tech firms IPification and Trulioo will share thoughts on the latest authentication methods, boosting rollout of Mobile Connect in the region, and techniques for implementing eKYC. They will be joined by China Mobile Research Institute for a mobile network operator’s perspective on the challenges and opportunities eKYC brings, and how these can be managed most effectively to reduce cost and strengthen capabilities. The session will run between 10:00 and 11:30.

The next will focus on branding and global presence, as digital commerce increasingly becomes a cross-border affair. Representatives from SKT, Deutsche Telekom, Microsoft, Danal and Payfone will present case studies of cross-border e-commerce, and methods of collaboration with global service providers, as well as consideration of how to approach the life cycle of customer accounts. This session will take place between 13:00 and 14:30, following a networking lunch sponsored by Trulioo at 11:30.

The final session, between 15:30 and 17:00, will consider the changing technological landscape in digital identity, with a particular focus on Rich Communication Services (RCS). Senior figures from Orange, China Mobile and China Unicom will assess the benefits Mobile Connect can bring to RCS messaging, and how the combination can offer users a seamless and secure route to mobile payment through digital marketing. The global trend towards decentralisation of online identity will also feature prominently, with close attention paid to how blockchain can be used in concert with Mobile Connect.

Those interested in attending are asked to submit their details here. We hope many of you will also be able to stop by the Innovation City, in Hall N5 at the Shanghai New International Expo Centre.  Operators and their partners will be showcasing the uses of Mobile Connect in securing cross-border trade throughout the Mobile World Congress – Deutsche Telekom and SKT, for instance, will demonstrate a new cross-border authentication service to log-in to Wi-Fi provider services abroad, and China Mobile will show how their China Mobile Passport, in alignment with Mobile Connect, can secure delivery of RCS. There is no need to book, please just drop in to view the demos and consider the implications for your own work. We hope to see many of you there.

Find out more and register for the  Identity Innovation Labs

Back

Presentations from M360 Series – Russia & CIS The 2018 GSMA Mobile 360 Series – Russia & CIS was a regionally-focused event drawing on global case studies for senior-level leaders from government & regulatory bodi...

Read more | See all Identity Resources

Presentations: Delivering Commercial Success Through Identity Services The GSMA Identity recently partnered with Turkcell to co-host an event in Istanbul which explored Turkey’s journey towards becoming the first Mobile Connect commercially su...

Read more | See all Identity Resources

Mobile Connect Workshop Presentations at MWCA Identity Seminar The seminar Mobile Connect Seminar: Reducing Fraud through Secure Authentication and ID Verification Services, brought together h wider mobile ecosystem aiming to prevent fraud b...

Read more | See all Identity Resources

Mobile Connect Workshop Presentation at Mobile 360 Digital Societies i The Mobile Connect workshop: Delivering commercial success through identity services attendees had the opportunity to learn the value and commercial scalability of mobile-based ...

Read more | See all Identity Resources

Distributed Ledger Technology, Blockchains and Identity: A Regulatory This paper provides an overview of the relevant regulations for the use of distributed ledger technologies (DLT) and blockchains for digital identity. Digital identity is the bas...

Read more | See all Identity Resources

Digital Identity: Global Trends and Highlights from the United States Mobile internet traffic now accounts for more than half of all global online traffic, reaching 51.2% of the world’s total this year. There are now 8.8 billion mobile connection...

Read more | See all Identity Resources

Flash News: Brexit Smartphone App Hits Snag Report says UK app for checking the identity of EU citizens won’t work on iPhones The UK government plans to launch a smartphone app to enable the 3.5 million EU citizens livin...

Read more | Visit Identity Blog

News Flash: IPification Becomes Mobile Connect Compliant Leading company in Asia for providing Security and Data Backup solutions, Benefit Vantage Limited (BVL), with its mobile authentication solution called IPification, announced tha...

Read more | Visit Identity Blog

News Flash: Singapore Mobilises Government Transactions The Singapore government has launched the SingPass Mobile app to make it easier for citizens to conduct government transactions, such as applying for HDB (Housing and Development...

Read more | Visit Identity Blog

Is the Trend for Social Media Website Logins Coming to a Close? Most of us have opened a webpage at some point or another and been confronted – perhaps with a degree of surprise – with a picture of our own face, and an option to log in to...

Read more | Visit Identity Blog

News Flash: New Mobile Verification System Live in the UAE The United Arab Emirates (UAE) has rolled out a system to verify smartphone owners’ identities so they can access basic government services and conduct business transactions in...

Read more | Visit Identity Blog

News Flash: Court Curbs India’s ID Programme India’s Supreme Court has upheld the country’s ambitious Aadhaar digital identification programme, but struck down the requirement to link mobile-phone numbers, bank accounts...

Read more | Visit Identity Blog

Identity Hangout: Monetising Identity Services December 05, 2018 The GSMA Identity team will be organising an online Identity Hangout which will explore value and commercial scalability of mobile-based identity services. The online event is t...

Read more | See all Identity Events

Identity at MWC19 Barcelona February 25, 2019 Discover the latest innovations, market developments and business strategies in digital identity at MWC19 Barcelona. More details to follow. Register for MWC19 Barcelona...

Read more | See all Identity Events

Contact GSMA Legal Email Preference Centre Copyright © 2018 GSMA. GSM and the GSM Logo are registered and owned by the GSMA.