International Roaming Best Practices

The markets in CALA are very different. There are cases of strong asymmetries and economic and social variables even between neighbouring operators that can distort international roaming services. For example the case of Venezuela-Colombia where due to exchange differences it is advantageous to cross the border and systematically purchases certain regular use assets in the neighbouring country.

The tax burden faced by roaming services is very heavy and varied, especially since there is double taxation in most of the markets in the region. This has a decisive influence on the price of services and therefore in repaying any investment.

The objective of this Position Paper is to identify the services that CALA operators should adopt depending on the particularities of the region, and also to identify what their evolution should be for the next few years.