Mobile money interoperability in Bolivia: A case study for Latin America

April 9, 2018

Over the last years, the Mobile Money Programme has highlighted the growing relevance of bank-to-mobile integration and the multiple methods to achieve such interconnection. The 2017 State of the Industry Report highlighted that approximately 10% of mobile money transactions by value are between banks and wallets – a tenfold growth from 2012.

In Bolivia, Tigo has strategically pursued interoperability with the banking sector, choosing to connect through a switch, as this brings one single entry point with access to many banks. In 2017, we visited Bolivia to meet with the core stakeholders who have worked together to provide account-to-account transfers between Tigo Money and the majority of Bolivian banks using the private bank’s association switch.

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