Plateau calls on Astellia for mobile network optimization

Astellia’s probe-based monitoring solution allows Plateau to gain visibility and control of what is happening on their 3G and 4G network in order to improve their subscribers’ QoE.

Reston, USA, April 17th 2013 – Astellia, a leading provider of probe-based monitoring solutions for the optimization of mobile network QoS and QoE, will coordinate 3G and 4G network optimization activities for New Mexico based carrier Plateau through a dedicated team of qualified consultants.

Plateau’s experts are cooperating closely with Astellia’s consultants to evaluate the current performance of their network. Astellia’s monitoring solution is used to guarantee reliable services and the best possible quality of experience (QoE) to an ever more demanding customer base. This will undeniably increase subscriber satisfaction, reduce churn and improve Plateau’s competitive positioning.

“We are positive that through this collaboration we are able to provide our customers with the best possible end user experience. It will enhance our ability to better understand and anticipate customer behavior, troubleshoot issues quickly and allow deep analysis to investigate the root cause of the problem. We see Astellia’s probe-based monitoring solution as the power behind a positive customer experience.” said Buddy Vaughan, Plateau’s Chief Technology/Network Officer.

“The proliferation of mobile broadband services has raised user expectations of mobile network quality. Astellia is honored to work with Plateau in order to leverage network information to achieve improved network quality, a superior subscriber experience and increased profitability.” said Frederic Gonzales, Managing Director Americas at Astellia.

About Astellia

Astellia is a global leader providing E2E mobile network monitoring and optimization solutions, presenting telecom operators with a clear, independent insight into their network performance and a near real-time visibility of the QoE of their subscribers. Astellia’s probe-based monitoring solution covers 2G, 3G and 4G technologies from radio access to the core network. Astellia delivers real business value by providing intelligence through a powerful product and expert service portfolio. Astellia partners with more than 180 worldwide telecom operators. Headquartered in France, Astellia has offices in Paris, New York, Reston, Singapore, Beirut, Rio de Janeiro, Prague, Saint Petersburg, Pretoria and New Delhi. For more information:www.astellia.com. Follow us on LinkedIn and on twitter Astellia_News.

About Plateau

Headquartered in Clovis, New Mexico, Plateau provides advanced telecommunications services to residents in all or parts of 14 eastern New Mexico counties and three in the Texas Panhandle. www.plateautel.com

Disclaimer: The views and opinions expressed in this article/press release are those of the authors and do not necessarily reflect the approved policy or position of the GSMA or its subsidiaries.

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