FAQs

Please contact membership for more information.

Member Gateway
I have queries about Member Gateway (formerly Infocentre2).

Please see the Member Gateway section here.

GSMA Membership
Is my organisation a member of the GSMA?

If you go to the Request an InfoCentre2 Account form located here, there are two drop-down lists to locate a member organisation. Select your country of operation, then find your organisation in the next list titled Organisation Name. The organisations listed here are Members of the GSMA.


How do I become a Member of the GSMA?

Membership of GSMA requires the completion of an application form and needs to be approved by the GSMA technical team. Please submit an application form or contact membership@gsma.com to find out more about how your organisation can become a Member.

Read More


How do I control the emails I receive from GSMA?

You can control the emails you receive by visiting the GSMA preference centre. Here you can manage your email preferences, update your contact details or unsubscribe from individual or all GSMA communications.

How do I renew my Membership?

The GSMA membership year runs from 1 April to 31 March the following year. All GSMA members will have their membership automatically renewed on the commencement of a new membership year unless notice to cancel the membership is received at least four weeks prior.

How much is the GSMA Membership fee?

You can find up-to-date membership contribution information here.

What will happen if I do not pay in time?

Your InfoCentre2 account will initially be suspended and then discontinued as a GSMA Member if there is non-payment of Membership fees, which will remove all GSMA Member benefits and you will have to re-join as a new Member if you wish to continue your GSMA Membership.

How long does it take our Membership application to be processed?

Between 2 – 4 weeks

GSMA Members
Where can I find a list of all GSMA Members?

You can find a breakdown of our Members here.

How can I contact other GSMA Members?

You can search for other contacts at member organisations in InfoCentre2, through the ‘Advanced Search’ function.

What do the GSMA Member benefits include?

You can find a list of member benefits on our GSMA website.