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How effective is your Business Continuity Management Implementation? Part 1

This is the first blog in a two-part blog series on the effectiveness of the implementation of Business Continuity Management.  It is interesting to actually sit back and think about this question, whilst the purpose of any Business Continuity Management implementation seems ...

Palestinian mobile network operator Jawwal signs the GSMA Humanitarian Connectivity Charter

We are happy to welcome Jawwal as the latest mobile network operator to join the Humanitarian Connectivity Charter. In this guest blog, Jawwal outline the crucial role they play in Palestine, ensuring their customers are connected to mobile services and communities are ...

Managing disaster response through mobile: focus on the Asia Pacific region

The Asia Pacific is the world’s most disaster-stricken region, with natural disasters alone accounting for over 340,000 deaths in the last twelve years. The region is diverse, experiencing varying degrees of economic growth across sub-regions, with markets in South Asia ...

Nokia becomes the latest member of the GSMA Humanitarian Connectivity Charter

We are pleased to announce that Nokia has become the most recent organisation to endorse the principles of the GSMA Humanitarian Connectivity Charter. They join Ericsson, as well as Humanitarian organisations UN OCHA, the Emergency Telecommunications Cluster and IFRC, in ...

The critical importance of connectivity

This is a guest blog written by Imogen Wall. Imogen Wall is a freelance communications consultant specialising in communciation and connectivity as forms of assistance for those affected by crisis. A former BBC journalist, she has worked for the United Nations on the front ...

Refugees and Connectivity: Industry efforts highlighted at United Nations General Assembly

This week, world leaders, civil society (and the odd celebrity) have descended on New York City for UN General Assembly week. The focus this year shifts to the urgency of the refugee and migrant crisis. It is clear that without addressing the over 60 million people who are ...

World Humanitarian Day 2016: One Humanity

It is currently predicted that there are more than 130 million people worldwide in need of humanitarian assistance. All over the world, humanitarian workers strive to provide assistance to those affected by disasters and complex emergencies. World Humanitarian Day (WHD), ...

KDDI, KT Corporation, NTT DOCOMO Inc and SK Telecom become the latest signatories of our Humanitarian Connectivity Charter

At the recently concluded Mobile World Congress in Shanghai we announced the news that KDDI, KT Corporation, NTT DOCOMO Inc and SK Telecom have become the most recent mobile network operators (MNOs) to sign up to the our Humanitarian Connectivity Charter. By becoming a ...

The Nature of Resilience for Mobile Networks

This blog is the second in a series focusing on the recently launched GSMA Business Continuity Management toolkit. In this edition we will focus on an excerpt from the full report on ‘the nature of resilience for mobile networks’. Ultimately business continuity plan (BCP) ...

GSMA represented at the World Humanitarian Summit

There are over 125 million men, women and children in need of humanitarian assistance in 2016. The scale of suffering we are witnessing around the world today has raised fundamental questions about whether our current approaches and institutions are capable of meeting this ...

Earthquake preparedness in the Philippines: The importance of simulations

If you speak to people in the Philippines about the country’s disaster risk, their main concern isn’t the 20+ typhoons that pass through each year, (this is not to say their impact isn’t devastating, Typhoon Haiyan in 2014 cost over 6000 lives). The worst case scenario for ...

Business Continuity Management: An overview

The GSMA Disaster Response programme has recently published a toolkit report on building resilience into Business Continuity Management (BCM) for mobile networks. The report aims to highlight the measures undertaken by mobile network operators (MNOs) to increase the ...

Building partnerships between mobile networks & aid providers during crises: A call to action

This blog is guest authored by Jacob Korenblum, CEO of SoukTel and contributor to the ‘Partnership Guidelines: Building effective relationships between MNOs and NGOs in complex environments and crises’. When disaster strikes, the ability to reach victims quickly, and at ...

Facebook Trucks, Songs and Smartphones: A different view of post-quake Nepal

This is a guest blog, written by Meg Sattler, Services for Communities Advisor, Emergency Telecommunications Cluster (ETC)   Like most things in Nepal, the mountainous country’s transport is colourful. All along the highway that runs between Kathmandu and Rasawa (close ...

Telefónica sign the Humanitarian Connectivity Charter

In recognition of the role that the mobile industry plays in humanitarian crises, in March 2015 the GSMA launched the Humanitarian Connectivity Charter. The Charter is formed by a set of principles which focus on enhancing coordination, scaling and standardising responses ...

Millicom Group sign the Humanitarian Connectivity Charter

In recognition of the role that the mobile industry plays in humanitarian crises, in March 2015 the GSMA launched the Humanitarian Connectivity Charter. The Charter is formed by a set of principles which focus on enhancing coordination, scaling and standardising responses ...

Ensuring Connectivity in Emergency Situations – Zain’s Commitment to the Humanitarian Connectivity Charter

In recognition of the role that the mobile industry plays in humanitarian crises, in March 2015 the GSMA launched the Humanitarian Connectivity Charter. The Charter is formed by a set of principles which focus on enhancing coordination, scaling and standardising responses ...

GSMA members focus attention on crisis and disaster response

Mobile Network Operators around the world focus efforts on crisis and disaster response, from a partnership between MTN and IFRC assisting refugees from Burundi, to the activities of Deutsche Telekom in Europe.

Mobile connectivity and the refugee crisis

The escalation of the refugee crisis in Europe has highlighted the plight of those fleeing conflict and persecution in Syria and many other countries. Mobile connectivity is a important resource for displaced populations, with mobile being used to access critical information ...

Myanmar flooding and the response of the mobile community

Heavy rains caused floods and landslides in several parts of Myanmar during the last two weeks of July. The mobile industry responded to begin restoration efforts and to assist affected popualtions.