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GSMA publish Part 3 of the Handbook on Agent Networks: How to Manage a Network of Mobile Money Agents

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Today the MMU team is delighted to release the final section of our handbook on mobile money agent networks: Managing a Mobile Money Agent Network. This instalment discusses managing a network of mobile money agents on an ongoing basis

GSMA Publishes Case Study on Zain’s Zap

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Today GSMA is publishing a case study on ‘Zap’, Zain’s mobile money service that was introduced in February 2009. In just over a year, Zap has been deployed in Bahrain, Kenya, Tanzania, Sierra Leone, Ghana, Niger, Malawi and Uganda.

Banking with Decency – Subtle yet Significant Benefits of Branchless Banking for Women

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The following is a guest post we’re pleased to share by Valerie Rozycki, Head of Strategic Initiatives at mChek. A low-income woman walks into a bank branch in Bangalore, India, with the intention of opening a bank account.

Mobile money substitutes and the basis of competition

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In a recent post, I discussed how demand for different services shapes the success of mobile money deployments, and suggested how these conditions might vary across markets. Today I want to address another crucial determinant of the success of mobile money deployments: the ...

Mobile Money for Women – Business case and strategies for using mobile money to close the gender gap for mobile services

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The following is a guest post we’re pleased to share by Valerie Rozycki, Head of Strategic Initiatives at mChek.

Part 2 of GSMA Handbook on Agent Networks: How to Incentivise a Network of Mobile Money Agents

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Today we are publishing the second section of the GSMA handbook on agent networks, entitled “How to Incentivise a Network of Mobile Money Agents”. In this section, we seek to answer a broad question: how can mobile network operators design a set of incentives?

GSMA Publishes Handbook on Agent Networks: How to Build, Incentivise and Manage a Network of Mobile Money Agents

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Over the last several years, distribution has proven one of the most difficult pieces of the mobile money business to get right.

Spotlight on Latin America: Colombia

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In spite of Colombia’s tumultuous political history, President Alvaro Uribe’s democratic security policy and pro-market reforms have resulted in an enhanced investment climate and burgeoning telecom market.

Pakistan’s Shared Platform: An Interview with MCB and Fundamo

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If you weren’t at Mobile World Congress, you would have missed a very interesting co-presentation from Qasif Shahid, EVP at MCB Bank and Aletha Ling, Executive Director at Fundamo. Qasif and Aletha provided an overview of MCB Mobile.

How Zain’s Zap is Improving Coke’s Distribution Model

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When you put mobile money enthusiasts in a room and ask them to talk about distribution, it’s only a matter of time before someone brings up Coca Cola. In this new story, we see Coca Cola leveraging Zain’s Zap to solve a major distribution challenge in Tanzania: dealing with cash.

Beyond P2P Transfers

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It used to be that mobile money was synonymous with domestic p2p transfers – the “killer app” that propelled Safaricom’s M-PESA to such extraordinary success.

Spotlight on Latin America: The Southern Cone

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In this second entry to our spotlight on Latin America series we will explore the southern cone. Comprised of Argentina, Chile, Paraguay and Uruguay, this is a highly diverse group which overall exhibits the highest HDI (Human Development Index) of Latin America.

Spotlight on the Active User Rate: What Deployments are Seeing and How They’re Responding

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The mobile industry is a bit obsessed with metrics. We’ve got one for every phase of the customer lifecycle, from cost of acquisition (COA) to average revenue per user (ARPU) to cost of retention (COR) to name just a few

MMU Deployment Tracker Update

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It’s only been two months since the GSMA Mobile Money Deployment Tracker was launched and we are already seeing a noticeable increase in the number of live and planned deployments worldwide.

Q&A: 2010 Mobile Money Summit (May 24-27) in Rio de Janeiro

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With the Mobile Money Summit fast approaching, I’ve spent a few minutes addressing some of the questions that were posed to the GSMA team most frequently in Barcelona. If you have other questions beyond the ones below, feel free to post a comment.

Mobile Money Spotlight on Latin America

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In May 2010, the Mobile Money Summit will be held in Rio de Janeiro, Brazil. While the event has a global remit, it will provide a unique opportunity to highlight the coming of age of Mobile Money for the Unbanked (MMU) in Latin America.

GSMA Hosts Central African Mobile Money Roundtable – Focus on Regional Regulation

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On Tuesday in Yaounde, we hosted the GSMA Central African Mobile Money Roundtable. This was the first regional event of its kind hosted by the GSMA, and it was designed to share information and experiences regulating mobile money with BEAC.

The Consumer Protections Built Into Branchless Banking

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The following is a guest post we’re pleased to share by A. Michael Tarazi, Senior Policy Specialist at CGAP. As regulators confront the challenges of regulating branchless banking, protecting the consumer is often their primary concern.

2010 Mobile World Congress: Day 2 of Mobile Money in Review

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Today was day number two of Mobile World Congress, and for me (and most readers of our blog), the highlight had to be the MMU Working Group. Mobile operators, vendors and other industry stakeholders convened to exchange learnings in our full-day session.

2010 Mobile World Congress: Day 1 of Mobile Money in Review

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The first day of the 2010 Mobile World Congress has officially come to a close. Today was an eventful day for anyone interested in mobile money: this year, we introduced ‘ Mobile Money Monday’, an action packed day filled with presentations and panels.