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The Digital Lives of Refugees: Digital Identity

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This blog post is the third of a five-part blog series unpacking the findings from our latest report, ‘The digital lives of refugees: How displaced populations use mobile phones and what gets in the way.’ The ability to prove your identity is an essential part of accessing ...

The Digital Lives of Refugees: Mobile financial services

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This blog post is the second of a five-part blog series unpacking the findings from our latest report, ‘The digital lives of refugees: How displaced populations use mobile phones and what gets in the way.’ Mobile money is available in 90 countries across the globe, including ...

The Digital Lives of Refugees: how displaced populations use mobile phones and what gets in the way

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Global displacement has topped 70 million, with an average of 37,000 new displacements every day. The rate of overall growth in displacement continues to exceed the rate at which solutions are being found for people affected by crises. For refugees, the best solution is ...

Somaliland Pushing the Mobile Money CVA Frontier

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In November 2018, GSMA M4H Insights team went to Hargeisa to understand the success of mobile money cash and voucher assistance (CVA) in humanitarian settings better. We were impressed by how pervasive mobile money is in the region—with an active customer conducting 60 ...

Working across sectors to enable access to connectivity for refugees

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The world is experiencing its highest number of refugees since World War II. Across the globe, 172 countries host 19.9 million refugees. Yet, 93 per cent of all refugees are required to provide a proof-of-identification in order to access a SIM card. 81 refugee-hosting ...

Is mobile money the future of cash and voucher assistance?

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This is the question we posed at a GSMA Mobile for Humanitarian Innovation (M4H) event last week in Nairobi – where we launched two important handbooks that will support mobile operators and humanitarian organisations to effectively operationalise mobile money enabled ...

The case for mobile money enabled CVA programming

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The humanitarian sector has shifted from a protracted period of research on the potential to use cash to strong recommendations on significantly increasing its use. Moreover, given the benefits of digitising cash and voucher assistance (CVA) –increased transparency, reduced ...

Sizing the mobile gender gap in refugee contexts

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GSMA research has repeatedly demonstrated that women are less likely than men to own a phone and to access mobile internet. The GSMA 2019 Mobile Gender Gap report demonstrates that women in low-and middle-income countries are 10 per cent less likely than men to own a phone ...

3 lessons learnt from #M4HInnovationFund due diligence in Africa

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In late 2018, the GSMA Mobile for Humanitarian Innovation (M4H) Fund team undertook due diligence visits with shortlisted applicants. The independent Fund Panel has since made its selection and grantees will be publicised mid-year. Ahead of this, the team has taken some time ...

Electrifying Kakuma Refugee Camp – the case for pay-as-you-go solar home systems

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Pay-as-you-go (PAYG) solar is a flagship example of how mobile technology can help make clean energy affordable for low-income populations, while also creating sustainable business models. It has seen impressive growth in sub-Saharan Africa and Asia in the last five years, ...

Refunite’s LevelApp: Supporting refugees in Uganda

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Refunite is a Round 1 grantee of the GSMA’s Disaster Response Innovation Fund. Through the grant project, they’re rolling out LevelApp for refugees in Uganda. This is a micro-tasking platform which provides users with a small income for each verified task they complete. ...

Recognising Urban Refugees in Jordan: Opportunities for mobile-enabled identity solutions

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By Matthew Wilson and Jenny Casswell More than one billion people globally are unable to prove their identity. In an increasingly digitised world, where two-thirds of all people have a mobile phone, identity is a foundational element of this digital environment and being ...

Can we build a digital ecosystem to address humanitarian crises?

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Humanitarian crises present a daunting challenge to the humanitarian and private sectors. These crises are more prolonged, displacement lasts an average of 10 years, and conflict continues to be the main driver of humanitarian needs. Moreover, UN OCHA estimated that in 2018 ...

3 Key Trends from Round 2 of the GSMA Mobile for Humanitarian Innovation Fund

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During Mobile 360 Series – Africa in July 2018, the GSMA Mobile for Humanitarian Innovation Fund (M4H) opened the call for Round 2 (grants of £100,000 and £300,000) for projects in Asia Pacific, Latin America, MENA and Sub-Saharan Africa.   This Round was ...

Disaster Response Innovation Fund grantees in Africa announced

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Recently, the GSMA Mobile for Humanitarian Innovation programme announced Flowminder Foundation and Nokia Saving Lives among the first grantees of the Disaster Response Innovation Fund. Round 1 was designed to invest in innovative solutions that leverage mobile technologies ...

Announcing the first two Disaster Response Innovation Fund grantees

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In September 2017, with support from the UK Department for International Development (DFID), the GSMA launched its Disaster Response Innovation Fund. The Fund was designed to invest in innovative solutions that leverage mobile technologies to save lives, alleviate suffering ...

5 Ways that Mobile is a Lifeline for Refugees and Displaced People

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The UN Refugee Agency’s annual Global Trends study published today highlights that forced displacement is at a record high, with 68.5 million people driven from their homes by the end of 2017. Yet, there is optimism that digital solutions and the ubiquity and pace of growth ...

Preparing for the 2018 Atlantic hurricane season

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As the 2018 Atlantic hurricane season has just begun, we continue to reflect on the impact of the 2017 hurricanes in the Caribbean. The 2017 Atlantic hurricane season was one of the worst ever recorded, causing widespread destruction, loss of life and long-term economic ...

Humanitarian Innovation: Key Trends from Round 1 of the Disaster Response Innovation Fund

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Returning from Mobile World Congress in Barcelona last week, one thing was clear; the topic of humanitarian innovation is becoming mainstream. MWC always provides an opportunity to find out about the latest innovations in the sector and this year there were no shortage of ...

Mobile for Humanitarian Innovation

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For those of us at the GSMA, Mobile World Congress in many ways is the pinnacle of our year: an opportunity to meet and bring together our mobile industry and other partners, to showcase the progress made on our key topics and facilitate discussions that we hope will help ...