Mobile for Development Blog

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One year on from the World Humanitarian Summit: New Research on Mobile Money, Humanitarian Cash Transfers and Displaced Populations

One year ago today, world leaders, humanitarian agencies, civil society, and the private sector gathered in Istanbul for the World Humanitarian Summit (WHS). The WHS was called in response to the scale of human suffering caused by conflict and disasters around the world, and ...

The mobile industry perspective and key takeaways from UNESCO’s 2017 Mobile Learning Week

We were fortunate to attend UNESCO’s 2017 Mobile Learning Week, where the theme was ‘Education in Emergencies and Crises’. We are currently witnessing the highest levels of displacement ever recorded – an estimated 65.3 million people worldwide (UNHCR, ‘2016 Global ...

Managing disaster response through mobile in Latin America

The region of Latin America comprises of 50 countries spread across Southern and Central America as well as the islands of the Caribbean. Latin America is considered a developing region, with an average GDP per capita of $8,363. As a result, the region has found that ...

Creating a Culture of Preparedness: Humanitarian Connectivity Charter Annual Report Launch

Tuesday 28 February, 2017 | Blog | Disaster response | English | Mobile for Humanitarian Innovation

On the second anniversary of the launch of the Humanitarian Connectivity Charter (HCC), we are pleased to be launching the inaugural Humanitarian Connectivity Charter Annual Report at Mobile World Congress 2017. In 2012, GSMA established the Disaster Response programme at ...

Displaced Populations, Humanitarian Cash Transfers and Mobile Money

At the World Humanitarian Summit last year, the GSMA committed to broaden the remit of Humanitarian Connectivity Charter to offer expertise in mobile-enabled fund disbursement and disaster preparedness. As the number of displaced people worldwide continues to rise, more ...

At Davos: mobile recognised as a critical tool in humanitarian response

The world is facing unprecedented humanitarian challenges with widespread acknowledgement of the need to change the way the international community responds to increasingly complex crises. In 2017, the humanitarian sector is seeking USD 22.2 billion to reach more than 93 ...

How effective is your Business Continuity Management Implementation? Part 1

Wednesday 11 January, 2017 | Blog | English | Global | Mobile for Humanitarian Innovation

This is the first blog in a two-part blog series on the effectiveness of the implementation of Business Continuity Management. It is interesting to actually sit back and think about this question, whilst the purpose of any Business Continuity Management implementation seems ...

Palestinian mobile network operator Jawwal signs the GSMA Humanitarian Connectivity Charter

We are happy to welcome Jawwal as the latest mobile network operator to join the Humanitarian Connectivity Charter. In this guest blog, Jawwal outline the crucial role they play in Palestine, ensuring their customers are connected to mobile services and communities are ...

Managing disaster response through mobile: focus on the Asia Pacific region

Thursday 17 November, 2016 | Blog | East Asia and Pacific | English | Mobile for Humanitarian Innovation

The Asia Pacific is the world’s most disaster-stricken region, with natural disasters alone accounting for over 340,000 deaths in the last twelve years. The region is diverse, experiencing varying degrees of economic growth across sub-regions, with markets in South Asia ...

Nokia becomes the latest member of the GSMA Humanitarian Connectivity Charter

We are pleased to announce that Nokia has become the most recent organisation to endorse the principles of the GSMA Humanitarian Connectivity Charter. They join Ericsson, as well as Humanitarian organisations UN OCHA, the Emergency Telecommunications Cluster and IFRC, in ...

The critical importance of connectivity

This is a guest blog written by Imogen Wall. Imogen Wall is a freelance communications consultant specialising in communciation and connectivity as forms of assistance for those affected by crisis. A former BBC journalist, she has worked for the United Nations on the front ...

Refugees and Connectivity: Industry efforts highlighted at United Nations General Assembly

This week, world leaders, civil society (and the odd celebrity) have descended on New York City for UN General Assembly week. The focus this year shifts to the urgency of the refugee and migrant crisis. It is clear that without addressing the over 60 million people who are ...

Deutsche Telekom – Helping refugees integrate

Thursday 15 September, 2016 | Blog | blog | Mobile for Humanitarian Innovation | Refugees and forced migrants

Nearly 1 million refugees have arrived in Germany over the past 12 months. In its response, Deutsche Telekom has focused on helping them find work and integrate into German society. In 2015 and 16, refugees arrived in Germany in record numbers: nearly 500,000 asylum claims ...

Turkcell – Refugees as valued customers

Over two million refugees arriving in Turkey presented a serious telecommunications challenge to Turkcell – but also an opportunity to help, and work with a new customer base. In response, they implemented a whole-of-company response, investing in everything from new cell ...

The MNO View: Q&A with Kaan Terzioğlu, CEO, Turkcell

Turkcell is the biggest MNO in Turkey and has been at the forefront of the national response to the influx of over 2 million refugees from Syria. Mr Terzioğlu explains why helping refugees is not just important to him personally, but also good business for the company. BIO: ...

Vodafone Instant Network: Providing connectivity for refugees in an emergency environment

Thursday 15 September, 2016 | Blog | blog | Mobile for Humanitarian Innovation | Refugees and forced migrants

When thousands of refugees began arriving on European shores in 2015, the Vodafone Foundation deployed its Instant Network project to meet the new arrival’s urgent need for connectivity. The Vodafone Instant Network project deploys equipment and staff into humanitarian ...

Al Tawasol, Lebanon – Developing and marketing refugee specific products

When refugees began arriving in Lebanon, local MNO touch saw not just a group of people in need of help, but also a customer base important enough to warrant the development of a refugee specific bundle. The refugee crisis generated by the Syrian war has impacted the whole ...

World Humanitarian Day 2016: One Humanity

It is currently predicted that there are more than 130 million people worldwide in need of humanitarian assistance. All over the world, humanitarian workers strive to provide assistance to those affected by disasters and complex emergencies. World Humanitarian Day (WHD), ...

KDDI, KT Corporation, NTT DOCOMO Inc and SK Telecom become the latest signatories of our Humanitarian Connectivity Charter

At the recently concluded Mobile World Congress in Shanghai we announced the news that KDDI, KT Corporation, NTT DOCOMO Inc and SK Telecom have become the most recent mobile network operators (MNOs) to sign up to the our Humanitarian Connectivity Charter. By becoming a ...

The Nature of Resilience for Mobile Networks

This blog is the second in a series focusing on the recently launched GSMA Business Continuity Management toolkit. In this edition we will focus on an excerpt from the full report on ‘the nature of resilience for mobile networks’. Ultimately business continuity plan (BCP) ...

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