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Can Pakistan’s flood victims find hope in mobile money?

Pakistan is facing an enormous humanitarian crisis in the aftermath of the country’s worst flooding in its history—indeed, a crisis in terms of victims that is now larger than the last three devastating natural disasters combined

Getting the Agent Commission Model Right

By now, most mobile money practitioners recognize that for a service to succeed, the agents that support it need to be making money.

The Hidden Costs of Inactive Users

Around the world, mobile money deployments are racking up large numbers of new customers. But as certain commentators have noted, these numbers are sometimes misleading.

Who Says Elephants Can’t Dance? Structuring Win-Win Partnerships Between Banks and MNOs

By now it’s a well-known fact: strategic alliances in general are complex to structure, and harder to manage. This is especially true when stakeholders are large, powerful, and from different industries with fundamentally distinct business models,

USAID Releases Mobile Financial Services Risk Matrix

USAID felt that it could play a catalytic role in helping to harmonize legal and regulatory environments for mobile financial services and undertook a detailed analysis of the various risks involved in the different models of mobile financial services.

MMU Publishes Glossary of Mobile Money Terminology

To welcome newcomers to mobile money, to facilitate effective dialogue among industry participants, and to communicate with the public and other stakeholders, the Mobile Money for the Unbanked programme is today releasing a set of definitions of mobile money

Methodology for Assessing Money Laundering and Terrorist Financing Risks

Mobile money services are emerging all over the world and financial regulators are unfamiliar with the money laundering and terrorist financing (ML/TF) risks arising from these new services.

2010 Leadership Forum at MMS in Rio de Janeiro

The following is a guest post we’re pleased to share by David Colby Reed, a graduate student at NYU’s Wagner School of Public Policy.

MMU Working Group Presentations – Rio de Janeiro

The MMU team is pleased to share the proceedings from our last working group held on May 24th in Rio. We have attached the presentations and descriptions from the various sessions.

M-KESHO in Kenya

The following is a guest post we’re pleased to share by Ignacio Mas, Deputy Director in the Financial Services for the Poor program at the Bill & Melinda Gates Foundation.

GSMA Publish 2010 Mobile Money for the Unbanked Annual Report

Today the GSMA is publishing our 2010 Mobile Money for the Unbanked Annual Report. With support from the Bill & Melinda Gates Foundation, the last year has been a busy one for our programme – and this report catalogues our key pieces of work.

2010 Mobile Money Summit – Day 1: Mobile Money for the Unbanked Working Group

Today, the beautiful city of Rio de Janeiro has been the host of the 5th Mobile Money for the Unbanked Working Group. The MMU Programme is at its midpoint and since its inception in February 2009,

Protecting Customers and Operators from the Abuse of Mobile Money Services

Before launching a mobile money service, it behoves operators to think carefully about how to prevent abuse that would harm customers. Such foresight helps assure regulators that the service will be safe and in turn safeguards the operator

GSMA publish Part 3 of the Handbook on Agent Networks: How to Manage a Network of Mobile Money Agents

Today the MMU team is delighted to release the final section of our handbook on mobile money agent networks: Managing a Mobile Money Agent Network. This instalment discusses managing a network of mobile money agents on an ongoing basis

GSMA Publishes Case Study on Zain’s Zap

Today GSMA is publishing a case study on ‘Zap’, Zain’s mobile money service that was introduced in February 2009. In just over a year, Zap has been deployed in Bahrain, Kenya, Tanzania, Sierra Leone, Ghana, Niger, Malawi and Uganda.

Banking with Decency – Subtle yet Significant Benefits of Branchless Banking for Women

The following is a guest post we’re pleased to share by Valerie Rozycki, Head of Strategic Initiatives at mChek. A low-income woman walks into a bank branch in Bangalore, India, with the intention of opening a bank account.

Mobile money substitutes and the basis of competition

In a recent post, I discussed how demand for different services shapes the success of mobile money deployments, and suggested how these conditions might vary across markets. Today I want to address another crucial determinant of the success of mobile money deployments: the ...

Mobile Money for Women – Business case and strategies for using mobile money to close the gender gap for mobile services

The following is a guest post we’re pleased to share by Valerie Rozycki, Head of Strategic Initiatives at mChek.

Part 2 of GSMA Handbook on Agent Networks: How to Incentivise a Network of Mobile Money Agents

Today we are publishing the second section of the GSMA handbook on agent networks, entitled “How to Incentivise a Network of Mobile Money Agents”. In this section, we seek to answer a broad question: how can mobile network operators design a set of incentives?

GSMA Publishes Handbook on Agent Networks: How to Build, Incentivise and Manage a Network of Mobile Money Agents

Over the last several years, distribution has proven one of the most difficult pieces of the mobile money business to get right.