Tuesday 11 August, 2009 | Blog | East Asia and Pacific | Mobile Money | Operational best practices | Philippines
Our recent survey in the Philippines suggests that the early adopters of mobile money are unique in two important ways: the way that they use of voice and data services, and the frequency that they purchase load.
Tuesday 4 August, 2009 | Blog | East Asia and Pacific | Mobile Money | Operational best practices | Philippines
Earlier in the year, the GSMA and our friends at CGAP conducted a consumer survey in the Philippines, one of the most advanced markets for mobile money. To understand some of the factors that contribute to mobile money adoption, we spoke to over 1,000 unbanked customers
Tuesday 14 July, 2009 | Blog | Global | Mobile Money | Operational best practices
The GSMA announced the launch of the Mobile Money Exchange initiative at this year’s Mobile Money Summit in Barcelona. In advance of the Exchange’s release by Q4 2009, Reed Peterson, Director of Business Development at the GSMA, has addressed some common questions
Tuesday 30 June, 2009 | Blog | Global | Mobile Money | Policy and regulation
The first annual Mobile Money Leadership Forum was held in Barcelona on 25 June, 2009. To our knowledge this was the first event of this size designed to promote dialogue between financial regulators and the mobile industry.
Tuesday 23 June, 2009 | Blog | Global | Mobile Money | Operational best practices
Jenny Hoffman, RiskFrontier Consultants, attended the June MMU Working Group in Barcelona. She has summarized below some key themes from the sessions. Her report is a good reflection of the tone and organization of the Mobile Money for the Unbanked Working Group
Friday 19 June, 2009 | Blog | Global | Mobile Money | Operational best practices
This is the final post in our series on customer adoption leading up to the Mobile Money Summit in Barcelona. The previous posts mapped to the first two steps in the adoption framework that will be released in the Mobile Money for the Unbanked Annual Report:
Thursday 18 June, 2009 | Blog | Global | Mobile Money | Operational best practices
This is the second post in our series on customer adoption leading up to the Mobile Money Summit in Barcelona. The previous post introduced the importance of driving service awareness and understanding as enablers of adoption.
Monday 8 June, 2009 | Blog | Kenya | Mobile Money | Operational best practices | Sub-Saharan Africa
The video interview below was conducted with John, a Nairobi taxi driver and regular user of M-PESA. Seema Desai and I quizzed him about why he uses M-PESA, what he would improve, and whether he has ever had difficulties sending or withdrawing money
Monday 30 March, 2009 | Blog | Mobile Money | Policy and regulation | South Africa | Sub-Saharan Africa
Each Quarterly Update will feature one proposal for ‘industry’s favourite regulatory solution’. Our goal is to feature good examples of regulation which already exist in the market as a starting point for discussion.
Monday 30 March, 2009 | Blog | Mobile Money | Operational best practices | Sub-Saharan Africa | Zambia
The Mobile Money for the Unbanked 2009 Annual Report will include a detailed case study on the Zambian mobile money market, including analysis of the marketing, agent distribution and technology approaches used by Celpay and new entrant, Mobile Transactions.
GSMA and Bill & Melinda Gates Foundation Partner to Expand Availability of Financial Services through Mobile Phones
Tuesday 17 February, 2009 | Blog | Financial services products | Mobile Money | Operational best practices
The GSMA, which represents the interests of the worldwide mobile communications industry, and the Bill & Melinda Gates Foundation today announced an innovative programme that will expand the availability of financial services to millions of people in the