Mobile for Development Blog

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Effective sales strategies for tech start-ups in emerging markets

Scaling a start-up can certainly be challenging in emerging markets. It requires a thoughtfully developed sales process, intentionally recruited salespeople, and effective training and leadership to support them. Challenges with hitting sales targets are often repercussions ...

Streamlining the complexity of urban sanitation with digital solutions

This blog concludes a blog series leading up to World Toilet Day (today!). The first blog of the series focused on highlighting the challenge of sanitation service provision in developing countries, and the potential of mobile-enabled solutions to help bridge the gap. The ...

Sanergy: Using mobile to unlock circular economy approaches to sanitation in Nairobi

This blog is part of a series leading up to World Toilet Day taking place on the 19th of November. The series will feature innovative business models leveraging digital solutions to improve sanitation services and draw learnings from the five sanitation service providers ...

Can mobile help solve the sanitation challenge?

This blog is the first in a series leading up to World Toilet Day, which is 19 November. In the series, we will zoom in on innovative business models leveraging digital solutions along the sanitation value chain and feature learnings from the five sanitation service ...

The GSMA’s Instant Payment Notification (IPN) Hub is transitioning to the industry

The GSMA created the Instant Payment Notification (IPN) Hub as an industry utility to enable pay-as-you-go (PAYG) solar providers, and other pre-paid utility service providers (e.g. energy, water and sanitation), to integrate more easily with mobile money operators across ...

Enabling partnerships between mobile operators and utility service providers in Asia Pacific

On 25 September, the Mobile for Development (M4D) Utilities Programme hosted a Mobile Operator Roundtable alongside the GSMA Mobile 360 – Digital Societies event in Kuala Lumpur, Malaysia. With participation from ten mobile operators and 3 utility service providers, the key ...

Rapid urbanisation, innovators to the rescue? Takeaways from Afric’Up

The GSMA Mobile for Development (M4D) Utilities team was excited to speak at the Afric’Up Tech and Start-Up summit on 24 and 25 September in Tunis, which focused on how innovative start-ups can address the challenges associated with rapid urbanisation across Africa. ...

Innovation, inclusion, investment – identifying the key ingredients for SDG 6 at World Water Week

The GSMA Mobile for Development (M4D) Utilities Programme was pleased to join over 3,300 water and sanitation professionals from 130 countries at World Water Week in Stockholm from 25 – 30 August. We hosted a session on, ‘Scaling mobile-enabled water and sanitation models ...

Accelerating PAYG utilities in five markets through the IPN Hub

The Instant Payment Notification (IPN) Hub is an industry utility created by the GSMA to enable ecosystem players to integrate more easily with mobile money operators – bringing fundamental utility services (such as electricity, water and sanitation) to off-grid populations. ...

Mobile money adoption strategies for start-ups in emerging markets

With more than 866 million registered mobile money accounts globally and $1.3 billion processed daily, mobile money serves as a critical infrastructure for start-ups looking to increase digital payment adoption among their customers. Inspired by this, the GSMA Ecosystem ...

Improving utility services through partnerships and digitisation: Learnings from our Mobile Operator Roundtable

On 15 July, ahead of the GSMA’s Mobile 360 – Africa event in Kigali, the Mobile for Development (M4D) Utilities programme hosted a roundtable with over 20 participants representing 10 organisations, including mobile operators and utility providers of energy, water and ...

1Service: Digitising bill payments for piped water users in peri-urban Bangladesh

With an area of 32 square kilometres and population of 153,000, Satkhira Municipality is one of the oldest local government institutions in the Southern part of Bangladesh, established in 1869. Situated in the Ganges-Brahmaputra-Meghna delta, the southwest coastal region of ...

Why off-grid energy providers are increasingly paying attention to urban areas – insights from the DRC and beyond

On 2 and 3 July, the GSMA Mobile for Development (M4D) Utilities team was pleased to join several pay-as-you-go (PAYG) service providers, donors, mobile operators, and investors in Kinshasa for a conference entitled, ‘The Renewable Energy Investment Opportunity in the ...

Mobile technology is driving the digitisation of water utilities in emerging markets

This blog was originally been published by the International Water Association (IWA) as part of our contribution to the IWA’s Digital Water Programme Steering Committee. Despite some progress in extending access to safely managed water services in developing countries, the ...

Achieving SDG 7 – from commitments to action

The last week of June 2019 brought together organisations and agencies active in enabling sustainable energy access from across the globe in the city of Amsterdam. Weaved around two major events, the Global Off Grid Lighting Association’s Annual General Meeting (GOGLA AGM) ...

Water in the context of other global development challenges: Our takeaways from the KfW Water Sector seminar

On 12 June, the GSMA Mobile for Development Utilities team was pleased to participate in Kreditanstaltfür Wiederaufbau’s (KfW) Water Sector seminar near Frankfurt. The seminar brought together KfW’s water sector professionals from country offices throughout the world, as ...

Svadha – an ecommerce platform for sanitation solutions in India

In October 2014, the Prime Minister of India launched an ambitious national sanitation programme that aims to eliminate open defecation by 2019. The Swachh Bharat Mission (SBM) has received unprecedented political support and mobilised $25 billion from government, the ...

West Africa: Has the growth potential been tapped for pay-as-you-go utilities?

Last month, I travelled to five different countries in West Africa (Ghana, Nigeria, Côte d’Ivoire, Senegal and Benin) to support partnerships between pay-as-you-go (PAYG) Solar Home Systems (SHSs) and other utility providers and the mobile industry. An important way ...

Re-imagining solar distribution: The Fenix International – Musanga Logistics partnership

Last-mile delivery is often one of the most complicated steps in the logistics process, particularly for hardware companies with potential or actual customers in remote areas of emerging markets. This layer of complexity, which also exists in the solar energy supply chain, ...

Oxford Business & Poverty Conference: Why market-creating innovations are critical in the fight against poverty

On Wednesday, 29 May, the Mobile for Development Utilities team was pleased to attend the fifth annual Business & Poverty conference at Blavatnik School of Government at Oxford University. The conference brought together a range of innovation scholars and practitioners ...