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Telefónica’s AxisMed: A digital solution driving private health insurance optimisation in Brazil

A few months ago, I wrote a blog post on how digital health solutions can drive cost efficiency where I introduced Telefónica’s subsidiary, AxisMed – a Brazilian health management intelligence company. We are excited to now share the results of our research! Healthcare ...

Digital technologies supporting persons on the autism spectrum

“Until we create a nation that regularly wants to employ a person with autism, assure for quality education for each person with autism, and eliminates the far too many unnecessary obstacles placed in the way of success for a person with autism, we really won’t be as ...

Re-engineering the health system for optimal management of NCDs

In September 2018, I wrote a blog on Carlos Slim Foundation’s (CSF) work in digital health in Mexico. At that time I provided an overview of Mexico’s mobile and health landscape shedding light on the opportunity for digital solutions to be leveraged for health systems ...

Doc990 – Enhancing patient access to healthcare services in Sri Lanka through mobile

I stepped off the plane into over 30°C temperatures and humidity comparable to what you would experience in a good shower in London (if you’re lucky) – It felt like Sri Lanka was greeting me with a nice warm hug. This warmth is embodied by its people whom I experienced as ...

Doc990’s Medicine to Your Doorstep feature brings time and cost savings for patients

Dialog’s Doc990 digital Health service In January, the GSMA mHealth team will be publishing a case study on Doc990, a digital health service operated by Digital Health (Pvt) Ltd. (DHPL), a joint venture partnership between Digital Holdings Lanka (Pvt) Ltd., a wholly owned ...

Driving cost efficiency through digital health solutions

My colleague Mojca and I recently travelled to São Paulo to do research on Telefónica’s AxisMed subsidiary, a Brazilian health management intelligence company, for our upcoming case study – part of a series of scaled digital health solutions. Brazil’s national health system ...

CASALUD, Carlos Slim Foundation’s NCD solution: Securing public health financing

A few weeks ago, I had the opportunity to travel to Mexico to learn more about the Carlos Slim Foundation’s (CSF) work in healthcare. The CSF was founded in 1986 with a vision to develop interventions that improve the quality of life of people of all ages, promote the ...

A mobile solution driving increased access to medicines – Mezzanine’s Stock Visibility Solution

In our quest for best practice examples of digital health solutions implemented at scale, with government partnership, we had the pleasure of working with Mezzanine to learn about the journey of their Stock Visibility Solution (SVS). In South Africa, SVS is implemented ...

Highlights from M360 Africa: The way forward for digital health at scale – Part 2

It’s always such a pleasure being in the same place as the digital health dreamers of the world – fortunately also the doers! It means that casual conversations over coffee always end with back of the napkin blue prints for changing the world. Although I’m not certain we ...

Highlights from M360 Africa: The way forward for digital health at scale – Part 1

Rwanda – the land of a thousand hills. The country has come a long way in the past 24 years. When I get out of my taxi in downtown Kigali, situated between two mountains over 1,800 meters altitude, I’m surrounded by modern buildings. A look on my mobile phone shows me that I ...

Mobile enabled access to doctors in Sri Lanka

Kaleniya is sort of a stone’s throw away from Colombo, the capital city of Sri Lanka. But with mild traffic, it doesn’t feel that way, and I’m sure when the traffic is heavy it certainly won’t feel that close. As we drive there, the landscape remains fairly urban, and with ...

Mobile-enabled access to social benefits in Zambia

It was definitely going to be a warm day. And after 2 hrs on the road, the sky was as blue as it can ever get, and the hills were visible for miles on end. We turned off the main tarmac road in Chirundu, a Zambian town, at one of the borders with Zimbabwe. We […]

Are you guerilla testing or dogfooding? A guide to software testing for mHealth services

This entry is part of a series of blogposts. In a previous entry, we explored the fundamentals of effective product management processes, including team composition, iterative development and discussed how mHealth services can adopt similar processes. Software testing and ...

Kenya tackles adolescent nutrition head on

On 11 April 2018, I attended the adolescent Nutrition review forum hosted by Ministry of Health Kenya (MOH), World Food Program (WFP), and UNILEVER.  Other stakeholders included National Aids and STI Control Program (NASCOP), Nutrition International (NI), Kenya Diabetes ...

Without effective product management processes there are no successful mHealth services

Through the mNutrition initiative, we had the opportunity to work with an amazing group of mHealth service providers. While all these mHealth services were launched by incredibly dedicated groups, we found that few teams have extensive experience in developing large-scale ...

Key take-aways from Mobile World Congress: Call on government leadership and committed financing in digital health

This year’s Mobile World Congress (MWC) heavily featured the United Nation’s Sustainable Development Goals (SDGs) and the role the mobile industry plays in achieving the 17 point plan to end poverty, halt climate change and fight injustice and inequality by 2030. While GSMA ...

Healthy Pregnancy, Healthy Baby – An mHealth service achieving scale and impact

I am the proud mother of an 18-month-old girl. Whilst this title comes with an incredible amount of joy, it also comes with a great amount of responsibility. Throughout my pregnancy, and even more so now as a parent, I wrestle with concerns over whether or not I am doing all ...

How granular can you go? Designing services for effective user segmentation

This blog was written by Kim Viljoen and Willie Ngumi.  It is always exciting to see the reach of mobile services – especially in health. All over the world, life changing information is being shared through SMS, voice and other mobile-based channels. Regardless of how ...

Even the most basic mobile services require effective user on-boarding

Earlier this year, the GSMA mHealth programme published the mHealth Design Toolkit, a collection of 10 principles on how to design and launch a mobile health service. The toolkit was primarily informed by our experiences and learnings from conducting user research across ...

Enhancing community volunteer acceptance through strong branding

In an earlier blog post, we described Living Goods’ model – their ability to harness the power of micro-entrepreneurs to redefine rural trade and promote healthy behaviours during pregnancy and infant child growth. By adopting an ‘Avon style model’ the service ...