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Community Technology Empowerment Network (CTEN) – A Refugee Led Initiative

Access to a steady source of income is one of the key concerns for displaced populations in both encampment and urban settings. Resilience and livelihood programs are essential in building a meaningful life for refugees. Community Technology Empowerment Network (CTEN) is a ...

Digital health: How innovators leverage mobile and frontier technologies in developing countries

Today marks the 72nd anniversary of World Health Day and this year’s timely theme is 'Support Nurses and Midwives'. This theme is a reminder that healthcare workers are the foundation of all healthcare systems. As we mark the day, we certainly cannot ignore the times: we are ...

Opportunities for Improving Digital Identification in Social Cash Transfer programmes through Mobile: Insights from Kenya and Malawi

In order to understand the potential role of mobile in supporting identification and verification of programme beneficiaries in the social cash transfer process, we conducted wide-ranging research in two countries - Kenya and Malawi.

Beyond one billion mobile money accounts: how is mobile money moving us a step closer to achieving a digital future for all?

This is the first in a series of blogs focusing on the insights from the 2019 State of the Industry Report on Mobile Money. Last week, we published the much-anticipated State of the Industry Report on Mobile Money. This 8th edition of the report celebrates many exciting ...

CityTaps: Delivering safe water to the urban poor through prepaid smart metering and mobile money

Globally, nearly a billion people living in urban areas lack access to running water at home. Cash-strapped water utilities struggle to serve these people while grappling with poor revenue collection efficiency, high water losses and billing inaccuracies. The urban poor ...

Demystifying regulatory concerns around the use of cloud services in mobile money

Globally, players in the financial services industry are now adapting their business models to embrace the cloud, and leverage new solutions provided by financial technology providers (fintechs) in order to improve their services and lower their investment costs.

Addressing the financial needs of women: Ensuring data protection in the use of gender disaggregated data

The theme of the 2019 AFI Global Policy Forum was Using technology for inclusion of women and youth. The forum, hosted by the National Bank of Rwanda and Alliance for Financial Inclusion (AFI), organised a break-out session on Addressing the financial needs of women in the ...

GSMA-led industry collaboration launches updated harmonised API Specification for mobile money

We are proud to release a new version 1.1 of the Mobile Money API Specification, advancing the mobile money industry towards the use of harmonised APIs that are easy and secure. Since its inception in 2016, the Mobile Money API has already been adopted by a range of ...

A fresh look at the Mobile Money Regulatory Index

We are pleased to announce that the Mobile Money Regulatory Index has been refreshed covering 90 countries with data current up to 2019.

Exploring digital inclusion for people experiencing homelessness in San Francisco

Digital and mobile technology advances have delivered far-reaching benefits for countries, industries and individuals, becoming integral to almost every aspect of life. And yet, inequities in access to digital technology continue to persist, even in high GDP markets like the ...

Mobile money APIs – Towards seamless integrations

Mobile money continues to grow exponentially across developing markets. As of December 2019, the industry has over one billion registered mobile money accounts and processes over $1.9 billion dollars a day. What is interesting compared to a few years ago, is the growth of ...

Building a Resilient Industry: A new guide to help mobile network operators prepare for and respond to natural disasters

Building a Resilient Industry: How Mobile Network Operators Prepare for and Respond to Natural Disasters is a web-based interactive guide for MNOs based on experiences with the Humanitarian Connectivity Charter. For the first time, GSMA has collated experiences from MNOs ...

The GSMA Inclusive Tech Lab launches a new platform to test mobile money interoperability

Today, the GSMA Inclusive Tech Lab is releasing its Interoperability Test Platform, the first joint test environment including two key technologies, the GSMA Mobile Money API and the Bill & Melinda Gates Foundation’s Mojaloop. With this test platform, the GSMA provides ...

M-Koba: Vodacom Tanzania’s Innovation to Digitise Savings Groups

“My younger sister was getting married in December 2019. As her elder sister, it was my responsibility to make sure that her day turned out exactly as she always dreamt of growing up. She had to look her best on the day and I needed extra money to make this happen.” Romana ...

1Service: Digitising water bills in Bangladesh

Practical Action is a non-governmental organisation (NGO) that leverages technology to challenge poverty in developing countries around the world. Through technology, Practical Action enables the sustainable development of practical solutions, innovative skills and knowledge ...

Interconnecting mobile money providers: why is interoperability testing so important?

Interoperability – In the world of mobile money, this has been one of the industry’s buzz words for years, as it holds the promise of an interconnected world in which people in emerging markets can send money to each other regardless of the mobile money service they are ...

A regulatory model assessment of Payments Banks in India: The story of a glass half full, yet half empty

India’s Payments Banks (PBs) regulatory model has garnered a lot of global attention, partly because of its expected potential to tackle financial exclusion. It has also served as an example for countries such as Nigeria, which has developed a similar regulatory model for ...

10 years since the launch of the GSMA Connected Women Programme: Reflections on Progress

This is an important year for reflection and renewed commitment to gender equality. It is 25 years since the landmark Fourth World Conference on Women where world leaders adopted a clear blueprint for achieving gender equality: the Beijing Declaration and Platform for ...

Uganda: A progressive regulatory directive eases refugees’ access to mobile services

Uganda had about 1.38 million refugees living inside its borders. To ensure that these refugees integrate, humanitarian organisations, the United Nations Refugee Agency (UNHCR) and the private sector actors like mobile network operators (MNOs) have been exploring durable ...

Supporting mobile operators to ideate solutions for customers with disabilities

From research conducted by the Assistive Tech team last year, we know that a mobile disability gap exists in some low- and middle-income countries and, while some mobile operators are actively working to increase the inclusion of persons with disabilities, others need ...