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Lessons from Lumkani: Building resilience to fire in South Africa’s informal settlements

The GSMA Mobile for Humanitarian Innovation Fund supports a portfolio of 13 projects globally, each leveraging mobile technology to positively accelerate the digitisation of humanitarian assistance. Lumkani was one of the first projects to receive funding in Round 1, via the ...

A right to identity is a right to a future

The GSMA Digital Identity programme continues to play a key role in exploring, advocating and raising awareness of the opportunity for mobile to improve access to official identification and identity-linked services.

When ID works for women: initial findings from Sri Lanka

As part of the Commonwealth Digital Identity Initiative, Caribou Digital conducted interviews during fieldwork in Colombo and its outskirts to explore the role of ID for women and work. 

Exploring new developments in the Sri Lankan tech ecosystem

It’s been almost two years since our last piece on the Sri Lankan tech ecosystem. Between 28 August –1 September 2019, Bilal Ali Qureshi from the GSMA Ecosystem Accelerator team, visited Sri Lanka to meet with key ecosystem builders and to support oDoc, one of the Ecosystem ...

Cybersecurity: A governance framework for mobile money providers

The GSMA Mobile Money team, at the Mobile 360 – Africa regional event, held a side session on ‘Cybersecurity and cross border data flows in the mobile industry.’ The session was well attended with representatives from the industry, regulators and policy makers. The ...

The Digital Lives of Refugees: Lessons from Uganda

This blog post is the final of a five-part blog series unpacking the findings from our latest report, ‘The digital lives of refugees: How displaced populations use mobile phones and what gets in the way.’ The Ugandan Government’s decision last month to ease access to ...

How to combine monitoring, evaluation and learning data in commercial product development

What is our MEL framework? In the early phases of service design, the key objective is to identify the myriad of challenges (pain points) that various stakeholders experience, including farmers and other actors in the value chain (field clerks, agribusiness office staff, ...

Digital identity opportunity in mobile-enabled social benefits programmes

Mobile technologies offer SCT and similar social benefits programmes a way to greatly reduce operational costs, so that donor funds can more effectively reach a larger number of beneficiaries. Here are two areas where adoption of mobile technology in social programmes can be ...

Accelerating PAYG utilities in five markets through the IPN Hub

The Instant Payment Notification (IPN) Hub is an industry utility created by the GSMA to enable ecosystem players to integrate more easily with mobile money operators – bringing fundamental utility services (such as electricity, water and sanitation) to off-grid populations. ...

Local solutions for local problems – Seedstars Suva

The second of three events, being held in the Pacific region by Seedstars, in partnership with the GSMA and supported by the Australian Government, began on 13 August in Suva, Fiji. As before, there were two days of a bootcamp for local start-ups, followed by a pitching ...

The pivotal role of mobile money agents in driving financial inclusion

For more than a decade agent distribution networks have been at the heart of successful mobile money services. Responsible for converting physical cash to digital value, and performing crucial tasks such as on-boarding, supporting and educating millions of customers on a ...

Mobile money adoption strategies for start-ups in emerging markets

With more than 866 million registered mobile money accounts globally and $1.3 billion processed daily, mobile money serves as a critical infrastructure for start-ups looking to increase digital payment adoption among their customers. Inspired by this, the GSMA Ecosystem ...

Improving utility services through partnerships and digitisation: Learnings from our Mobile Operator Roundtable

On 15 July, ahead of the GSMA’s Mobile 360 – Africa event in Kigali, the Mobile for Development (M4D) Utilities programme hosted a roundtable with over 20 participants representing 10 organisations, including mobile operators and utility providers of energy, water and ...

Exploring the incredible growth of the Cameroonian entrepreneurship ecosystem

During the last week of July, Peter Ndichu from the GSMA Ecosystem Accelerator team was in Cameroon to provide further support to GiftedMom, one of the Ecosystem Accelerator Innovation Fund start-ups, and to reflect on the progress made since we first funded them back in ...

Are mobile operators under-investing in rural coverage in emerging markets?

There is a common belief that the lack of rural network coverage in emerging markets is the result of under-investment by mobile network operators (MNOs). But is this actually the case? In this blog post, I look at how the GSMA is trying to answer these questions using ...

1Service: Digitising bill payments for piped water users in peri-urban Bangladesh

With an area of 32 square kilometres and population of 153,000, Satkhira Municipality is one of the oldest local government institutions in the Southern part of Bangladesh, established in 1869. Situated in the Ganges-Brahmaputra-Meghna delta, the southwest coastal region of ...

Meet our portfolio start-ups: Kea Medicals, Benin

The current status of the African health environment reveals a disconnect between hospitals and doctors regarding the medical history of the patients. Physicians are struggling to provide care, or to act promptly, due to an information deficit and in some cases they need to ...

The Digital Lives of Refugees: Mobile-enabled utilities

This blog post is the fourth of a five-part blog series unpacking the findings from our latest report, ‘The digital lives of refugees: How displaced populations use mobile phones and what gets in the way.’ In humanitarian contexts, many people lack access to reliable energy ...

Building partnerships to achieve digitisation at scale in tea value chains

As part of our activities at Mobile 360 – Africa 2019, the GSMA AgriTech team, together with agriculture-sector stakeholders including mobile operators, AgriTech companies, financial institutions, donors and agribusinesses from eight countries across sub-Saharan Africa ...

A spotlight on Libra – Part I: Assessing the true potential of Libra’s financial inclusion objectives

In June 2019, Facebook announced the launch of Libra, a digital currency based on a new decentralised blockchain, backed by a reserve of real fiat currencies guaranteeing built-in low volatility. In this first blog of a series exploring Libra, we will assess Libra’s ...