According to the World Bank, over half of Indonesia’s population lives in cities, and by 2025 this will rise to two-thirds. However, resources for city services are often insufficient or misdirected due to a lack of accurate data on the performance of city departments and the needs of residents.
Qlue received a grant from the GSMA Ecosystem Accelerator Innovation Fund in November 2018 to expand its existing civic engagement platform to three new cities across Indonesia, which includes training for government staff and support with citizen engagement. The platform will allow users to actively report or share their neighbourhood conditions with city officials or businesses and receive an efficient response.
The Ecosystem Accelerator programme is supported by the UK Department for International Development (DFID), the Australian Government, the GSMA and its members.