Head of Connected Women & Connected Society
Claire is the Head Connected Women and Connected Society at GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved.
Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).
Market Insights Director for Connected Society and Connected Women
Helen is the Market Insights Director for the Connected Women Initiative. She is responsible for leading the insights portfolio of work which provides support to operators in the form of learnings about how to shrink the Gender Gap in mobile phone ownership and usage. Helen is a knowledgeable research professional with 20+ years’ experience and a career that spans: media and telecoms, agencies, clients and media owners, working in research and communications planning. Prior to joining the GSMA Helen was Consumer Understanding & Research Director for Africa for Millicom, responsible for leading Millicom Africa’s primary research initiatives, delving into the needs and aspirations of African consumers, future proofing the Tigo brand and providing direction for the development of new digital products and services.
Advocacy Director, Connected Women and Connected Society
As Director of Advocacy for GSMA Connected Society and Connected Women programmes, Claire Scharwatt leads on the development of policy and advocacy work and manages external relations and partnerships with key international organisations to support GSMA members accelerate digital inclusion and financial inclusion, with a particular focus on women.
A recognised expert in mobile financial services, Claire has been driving a number of strategic initiatives at the GSMA including the launch of GSMA Mobile Money Certification scheme – the first global certification scheme for mobile money services, the development of a global advocacy campaign to reduce to cost of international remittances, as well as successful in-country engagements with mobile operators and governments across West Africa, North Africa and the Middle East to enable the growth of mobile money through bold regulatory reforms.
She comes with a wealth of experience in data analysis, having designed and led GSMA’s global Adoption Survey of Mobile Financial Services which collects industry supply side data on an annual basis, contributing to make the GSMA a key knowledge hub for the industry.
Prior to joining the GSMA, Claire worked as a strategy consultant at Hystra Consulting and as a researcher at INSEAD’s Social Innovation Centre. Claire graduated from Sciences Po with a specialisation in Social Innovation and holds a master degree from top French engineering school Ecole Centrale Paris.
Market Engagement Director
Senior Insights Manager
Oliver is an Insight Manager with the Connected Women team at the GSMA, providing analysis and support to operators to help them connect more women to digital and financial services through mobile. Previously Oliver was a forecasting analyst in the GSMA Intelligence team, and prior to joining the GSMA he worked as an analyst at Futuresource Consulting. Oliver holds a BA in Philosophy, Politics and Economics from the University of Oxford.
Market Engagement Manager – Africa
As the GSMA Connected Women Market Engagement Manager for Africa, Adrine is charged with the responsibility of engaging MNO’s and their partners to make commitments to bridge the gender gap and get more women in low and middle class markets to use mobile money and mobile internet for the greater good. Adrine has over 10 years working experience with her career being predominantly in Marketing, Before Joining GSMA she worked at Safaricom Limited for 5 years, starting off as the M-PESA Brand Manager responsible for Advertising and driving usage of M-PESA among customers, a role she performed for 4 years before moving to manage Safaricom Brand communication. Prior to this she worked in the FMCG industry with Nestle, Reckitt Benckiser & Brookside Dairy Ltd in both Sales and Marketing capacities. Adrine holds a Degree in Business Administration, Marketing Major from Nazarene University and a Master’s Degree in Strategic Management from the University of Nairobi.
Anne is an Insights Manager within the Connected Women Programme. Her role involves generating and sharing insights on how to close the mobile gender gap in mobile money and mobile internet as well as being the primary point of contact for French speaking West African markets. Prior to joining the GSMA, Anne worked 8 years in several international development research centres and has gained extensive experience conducting quantitative and qualitative research addressing food security, agriculture, education and governance issues in low- and middle-income countries. She also co-led various gender-sensitive and gender-responsive monitoring and evaluation projects and impact evaluations. Anne holds a Master’s Degree in Agricultural Economics and Sustainable Development from Montpellier I University and a Bachelor in International Economics from Université Paris West Nanterre.
Amber joined the GSMA in 2017. As Acting Programme Manager within the Mobile for Development department, she manages the Connected Women programme, and is responsible for ensuring that both the Connected Women and Connected Society programmes meet their objectives on time and within budget.
Prior to joining the GSMA, Amber worked in local government as a National Management Trainee at the London Borough of Brent, where she managed projects across Children’s Services, Adult Social Care and Employment, Skills and Enterprise.
Amber holds an MSc in International Development Studies from the London School of Economics and a BA in European Social and Political Studies from University College London.
Marketing Manager for Connected Women and Connected Society
Matt is an Insights Analyst working in the Connected Women team. He is supporting the team across their analytical work, in particular on the annual GSMAi Consumer Survey, and the analysis of mobile operator transactional data. Prior to joining at the GSMA, Matt worked in Debt Capital Markets at Société Générale as a Trainee Analyst. He helped consult corporate clients on structuring sustainable debt funding profiles and providing regular market research. Matt holds a MEng in Mechanical Engineering from the University of Warwick where he also undertook technical consulting work on a renewable energy project in rural Uganda, driving the provision of low-cost, sustainable energy to off-grid communities.