Resources from the Mobile Money Programme

This page contains all the core resources published by the GSMA Mobile Money programme.

When searching for case studies, we recommend searching by using the country name as a keyword.

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Mobile Money Certification: Enabling safer and scalable digital finance ecosystem

Video

Friday 5 Aug 2022 | Building the financial ecosystem | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Video |

In this video, we hear directly from MTN Group, GSMA and Alliances Management how the GSMA Mobile Money Certification enables a safer, collaborative and scalable digital finance ecosystem.

Mobile Money Certification: A differentiation strategy in compliance implemented by leading fintechs

Video

Friday 5 Aug 2022 | Global | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Video |

In this video, we hear directly from MTN about how the leading fintech uses the GSMA Mobile Money Certification as a differentiation strategy in risk and compliance by going above and beyond the national regulatory requirements.

Mobile Money Certification’s value proposition for the industry

Video

Friday 5 Aug 2022 | Accelerating Digital and Financial Inclusion | Global | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Video |

Hear from MTN and the GSMA’s Ashley Olson Onyango about how the GSMA Mobile Money Certification enables a safer, collaborative and scalable digital finance ecosystem.

Mobile Money agents: sustainability in a digital era – Findings from Kenya

Document

Monday 16 May 2022 | Case studies | Case study | English | Global and regional studies | Kenya | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Presentation | Report | Research | Resource | Sub-Saharan Africa |

There are a variety of challenges that impact agents and their much-needed network in the future, particularly in Sub-Saharan. The GSMA commissioned MicroSave Consulting (MSC) to research cash-in/cash-out (CICO) agent circumstances in Kenya.

Mobile Money Agents: Sustainability in a digital era – Findings from Côte d’Ivoire

Document

Friday 25 Mar 2022 | Building the financial ecosystem | Case studies | Cote d'Ivoire | Financial inclusion for farmers | Financial inclusion for women | Global and regional studies | MNOs' operational and strategic issues | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource | Sub-Saharan Africa |

Mobile money agents play an essential role in enabling unbanked and underbanked populations access financial services. However, several factors challenge agents and their much-needed network in the future, particularly in Sub-Saharan Africa.

Exploring women’s use of mobile money in Ghana

Document

Monday 21 Mar 2022 | Building the financial ecosystem | Case studies | Digital literacy | English | Financial inclusion for women | Gender | Ghana | Global and regional studies | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource |

The reports looks into the impact of the pandemic on mobile money usage for men and women and the barriers to greater usage, with a specific focus on women entrepreneurs.

Mobile Money and Humanitarian Assistance

Presentation

Thursday 10 Mar 2022 | English | Industry assets and standards | Mobile access and use | Mobile for Development | Mobile for Humanitarian Innovation | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Presentation | Report |

Partnerships between humanitarian providers and Mobile Money providers established via open APIs can facilitate cash in emergency situations to those displaced or in need of humanitarian assistance.

Mobile money as a channel for remittances: How open APIs enable fast, low-cost, and secure delivery

Presentation

Monday 21 Feb 2022 | Building the financial ecosystem | Case study | English | Global | International remittances | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Presentation | Research | Resource |

Find out more about how open APIs enable fast, low-cost, and secure delivery in this report.

Mobile money and consumer financial health

Document

Monday 24 Jan 2022 | Building the financial ecosystem | Case studies | English | Health | MNOs' operational and strategic issues | Mobile access and use | Mobile for Development | Mobile health | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Policy and regulation | Regulation | Report | Resource |

Gain an insight on what ‘financial health’ means in the digital financial services industry, and how mobile money providers are contributing to robust financial health of their consumers.

Mobile Money Metrics Tool

Video

Tuesday 21 Dec 2021 | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Video |

In 2021, the GSMA Mobile Money team launched the ‘Mobile Money Metrics’ tool. Offering ecosystem players from providers and governments to aid and development organisations information to enable them to make better decisions about how ...

Pivotal role of Mobile Money: Driving inclusion and resilience

Video

Tuesday 16 Nov 2021 | Building the financial ecosystem | English | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Resource | Video |

On Wednesday 3rd of November, the GSMA Mobile Money held a session discussing The Pivotal role of Mobile Money: Driving inclusion and resilience at Financial Inclusion Week – the annual gathering of the global ...

MWC Africa 2021 – Africa’s Fintech revolution: Driving Financial Inclusion Through Mobile Money Diversification

Video

Tuesday 16 Nov 2021 | Digital Equity | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Resource | Sub-Saharan Africa | Video |

This session explores the potential for the expansion of mobile money into new use cases, demonstrating opportunities for customers, businesses, NGOs and governments.

Mobile Money Policy and Regulatory Handbook

Document

Thursday 21 Oct 2021 | English | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Policy and regulation | Regulation | Report | Research | Resource |

Find out how enabling regulatory framework can unlock the full potential of mobile money services helping to drive financial inclusion, reduce economic inequalities and improve employment and economic growth.  

The Mobile Money Regulatory Index

Document

Tuesday 19 Oct 2021 | Case study | English | Global | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource |

The mobile money regulatory index is a tool that measures the extent to which a country’s regulations provide an enabling framework for sustainable mobile money services. This tool was developed owing to the dearth of available indices ...

Partnership models for mobile-enabled insurance

Document

Friday 15 Oct 2021 | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource |

Gain an insight on mobile-enabled insurance and learn about the many benefits of mobile money and insurance provider partnerships.

Mobile Money API Industry Report: The challenges of seamless integration

Document

Thursday 14 Oct 2021 | Building the financial ecosystem | English | Global | Global and regional studies | Industry assets and standards | MNOs' operational and strategic issues | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource |

Learn about commercial models, integration challenges and ways in which Open API strategies for seamless partner integrations can be improved.

MWC Africa 2021 – Enabling Services with Mobile Money: Emerging Innovations in Africa

Video

Wednesday 29 Sep 2021 | Accelerating Digital and Financial Inclusion | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Video |

This session highlighted examples of emerging innovations that leverage mobile money for financial inclusion, exploring the role of mobile money providers and other ecosystem actors in the journey from innovation to scale.

MWC Africa 2021 – Accelerating Digital And Financial Inclusion In Africa

Video

Tuesday 28 Sep 2021 | Accelerating Digital and Financial Inclusion | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Video |

Find out the latest statistics on mobile internet connectivity that highlight the progress made towards closing the coverage and usage gaps across the world and particularly that of Sub-Saharan Africa.

The Mobile Money Prevalence Index (MMPI): A Country-Level Indicator for Assessing the Adoption, Activity and Accessibility of Mobile Money

Document

Wednesday 15 Sep 2021 | Building the financial ecosystem | Financial inclusion for women | Global | Global and regional studies | Industry assets and standards | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Research | Resource | State of the industry and trends |

Since the launch of mobile money in the 2000s, the GSMA has received hundreds of requests for country-level insights into the industry. These requests have come from multilateral institutions, national and regional central banks, ...

The GSMA Mobile Money Certification

Video

Wednesday 1 Sep 2021 | Accelerating Digital and Financial Inclusion | Industry assets and standards | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Regulation | Resource | Video |

The GSMA Mobile Money Certification is a global initiative to bring safer and resilient financial services to millions of customers around the world.