Resources from the Mobile Money Programme

This page contains all the core resources published by the GSMA Mobile Money programme.

When searching for case studies, we recommend searching by using the country name as a keyword.

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GSMA PathFinder: Solving provider look-ups to enable mobile money interoperability

Document

Wednesday 16 May 2018 | Building the financial ecosystem | Case study | English | Global | Industry assets and standards | Interoperability | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource | Sub-Saharan Africa |

Mobile money services are now widespread – as of the end of 2017, there were 276 deployments in 90 markets globally. As mobile money services mature, there is growing demand for interoperability both with other mobile money services, ...

Competing with informal channels to accelerate the digitisation of remittances

Document

Tuesday 8 May 2018 | Building the financial ecosystem | English | Gender | Global | Infographic | International remittances | Interoperability | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Report | Research | Resource |

International remittances provide the most tangible link between migration and development. At more than three times the size of official development assistance, remittances are a lifeline for many people in developing countries. In ...

d.light and RE-VOLT: Pay-as-you-go solar service driving mobile money adoption in Haiti

Document

Wednesday 25 Apr 2018 | Case studies | Case study | Digital Utilities | Energy | English | Haiti | Innovation fund and grants | Latin America & the Caribbean | Mobile access and use | Mobile Money | Mobile Money Programme - filter | partnership-hub | Private-MNO | Private-Private | Resource |

In December 2015, the GSMA Mobile for Development Utilities programme awarded an 18-month grant to d.light, in partnership with RE-VOLT and Digicel, to scale up a lease-to-own energy model in Haiti through the distribution of ...

Introducing the GSMA Mobile Money Certification

Video

Thursday 12 Apr 2018 | Building the financial ecosystem | English | Global | Industry assets and standards | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Resource | Video |

The GSMA Mobile Money Certification defines and promotes excellence in the provision of mobile money services. It is based on independent assessments of a provider's ability to deliver secure and reliable services, to protect the ...

Mobile money interoperability in Bolivia: A case study for Latin America

Document

Thursday 29 Mar 2018 | Building the financial ecosystem | Case studies | Case study | English | Global | Interoperability | Latin America & the Caribbean | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource |

Bank-to-mobile money transfers represent an increasing percentage of mobile money transaction values. Mobile money providers around the globe are considering options to provide direct communication with the traditional financial ...

Coming soon: The GSMA Mobile Money Certification

Video

Monday 12 Mar 2018 | Building the financial ecosystem | Digital literacy | English | Global | Industry assets and standards | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Resilient technology | Resource | Video |

Stay tuned for the GSMA Mobile Money Certification - a global industry initiative launching 12 April 2018. https://www.youtube.com/watch?v=SkPPMxEXv8g  

2017 State of the Industry Report on Mobile Money

Document

Monday 26 Feb 2018 | Building the financial ecosystem | Digital Utilities | East Asia and Pacific | Energy | English | Europe and Central Asia | Financial inclusion for women | French | Gender | Global | Global and regional studies | Interoperability | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile for Development | Mobile internet for women | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Refugee crisis | Report | Research | Resource | South Asia | Spanish | State of the industry and trends | Sub-Saharan Africa | Water |

2017 saw a number of new trends in mobile money – from the accelerated growth of bank-to-mobile interoperability, to the emergence of South Asia as the fastest growing region, and a raft of innovations designed to reach the most ...

Video: 2017 State of the Industry Report on Mobile Money

Video

Monday 26 Feb 2018 | Building the financial ecosystem | Digital literacy | East Asia and Pacific | English | Europe and Central Asia | Financial inclusion for women | Global | Global and regional studies | Interoperability | Latin America & the Caribbean | Middle East and North Africa | Mobile Money | Mobile Money Programme - filter | Resilient technology | Resource | South Asia | State of the industry and trends | Sub-Saharan Africa | Video |

https://www.youtube.com/watch?v=vf64Zg0rktU 2017 saw a number of new trends in mobile money – from the accelerated growth of bank-to-mobile interoperability, to the emergence of South Asia as the fastest growing region, and a raft ...

Instant Payment Notification (IPN) Hub: Accelerating the Pay-As-You-Go (PAYG) Utilities sector through mobile money

Document

Monday 29 Jan 2018 | Building the financial ecosystem | Case study | Digital Utilities | Energy | English | Financial inclusion for women | Industry assets and standards | Interoperability | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Resource | Rwanda | Sub-Saharan Africa |

Globally, 1.2 billion people lack access to electricity. The pay-as-you-go (PAYG) solar industry uses an innovative model to provide customers access to electricity in remote areas while allowing them to pay for it incrementally using ...

Opportunities in agricultural value chain digitisation: Learnings from Ghana

Document

Monday 15 Jan 2018 | AgriTech | Case studies | Case study | English | Ghana | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Resource | Sub-Saharan Africa |

The deployment of digital solutions in the so-called last mile of agricultural value chains allows agribusinesses to address a range of business challenges and maximise operational efficiencies and real-time visibility in the supply ...

Humanitarian Payment Digitisation: Focus On Uganda’s Bidi Bidi Refugee Settlement

Document

Friday 10 Nov 2017 | Case studies | Case study | Mobile for Humanitarian Innovation | Mobile Money | Mobile Money Programme - filter | Refugee crisis | Resource | Sub-Saharan Africa | Uganda |

Our latest research report looks at ways that a number of humanitarian organisations have started to collaborate with the private sector, in particular, mobile network operators, and shares insights on the operational success factors ...

2016 Mobile Money in Latin America and the Caribbean

Presentation

Tuesday 31 Oct 2017 | Building the financial ecosystem | English | Global and regional studies | Latin America & the Caribbean | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Presentation | Report | Resource | State of the industry and trends |

This report looks at the growth of mobile money in Latin America and the Caribbean between 2011 and 2016. Mobile money deployments rose at a faster rate in the region than globally, with all sub-regions enjoying consistent growth. ...

Opportunities in agricultural value chain digitisation: Learnings from Côte d’Ivoire

Documents

Monday 30 Oct 2017 | AgriTech | Case studies | Case study | Cote d'Ivoire | English | French | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Resource |

Use of digital tools in the last mile of agricultural value chains allows agribusinesses to optimise procurement and business performance and promotes smallholder farmers’ financial inclusion, empowerment through transaction ...

Taxation and mobile money in Tanzania

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Friday 20 Oct 2017 | Building the financial ecosystem | English | Global | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Presentation | Resource | Sub-Saharan Africa |

This report examines the impact of taxation on mobile money in Tanzania, in light of the positive impacts of mobile money in the country. Whilst mobile money has increased financial inclusion, it is now being taxed in the same way as ...

Person-to-government (P2G) payment digitisation: Lessons from Kenya

Document

Thursday 28 Sep 2017 | Building the financial ecosystem | Case study | Digital literacy | English | French | Interoperability | Kenya | MNOs' operational and strategic issues | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Resource | Sub-Saharan Africa |

This report looks deep into how mobile money has shaped the Kenyan P2G payments journey, based on research conducted by the Bankable Frontiers Associates (BFA), ...

Guidelines on International Remittances through Mobile Money

Document

Monday 18 Sep 2017 | Building the financial ecosystem | Digital literacy | English | Global | Guidelines | International remittances | Mobile Money | Mobile Money Programme - filter | Resource |

This set of guidelines illustrates how the mobile money industry is collaborating to ensure international remittances are facilitated in a safe and secure manner, consistent with global standards and local monetary policies and ...

Guatemala – Servicios financieros móviles (SFM): Diagnóstico regulatorio y estudio de mercado

Document

Thursday 31 Aug 2017 | Case studies | Guatemala | Latin America & the Caribbean | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Research | Resource | Spanish |

Este documente examina la actual situación de inclusión financiera en Guatemala, haciendo énfasis en su marco regulatorio. El documente compara la situación de Guatemala con algunos de sus pares regionales y provee una serie de ...

Mapping the mobile money gender gap: insights from Cote d’Ivoire and Mali

Video

Wednesday 26 Jul 2017 | Case studies | Connected Women | Cote d'Ivoire | Digital literacy | English | Financial inclusion for women | French | Gender | Mali | Mobile access and use | Mobile internet for women | Mobile Money | Mobile Money Programme - filter | Research | Resource | Sub-Saharan Africa | Video |

Despite significant growth in mobile money over the last decade, there are still wide gender gaps in mobile money account ownership and usage. There is valuable data on the gender gap in mobile financial services, but to better target ...

Mobile money and e-commerce: Three areas of partnership in Southeast Asia

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Thursday 20 Jul 2017 | Connected Society | East Asia and Pacific | English | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Report | Resource | South Asia |

Recently, e-commerce providers have highlighted some of the challenges they face in Southeast Asian markets: cash on delivery payments, limited logistical infrastructure, and a lack of customer trust. Mobile money can support ...

2016 State of Mobile Money in Sub-Saharan Africa

Document

Monday 10 Jul 2017 | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Presentation | Report | Resource | State of the industry and trends | Sub-Saharan Africa |

This report looks at the growth of mobile money in Sub-Saharan Africa over the last decade. Early success in East Africa has spread to other parts of the region in improving financial inclusion, developing the mobile money ecosystem, ...