Resources from the Mobile Money Programme

This page contains all the core resources published by the GSMA Mobile Money programme.

When searching for case studies, we recommend searching by using the country name as a keyword.

Filter

Global Mobile Money Dataset

Data

Thursday 27 Apr 2017 | English | Global | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Resource |

The Global Mobile Money Dataset is a MS Excel workbook combining various data sources to enable increased access of mobile money data to support providers and the wider industry in enhancing performance and operational efficiency. The ...

2016 State of Mobile Money in West Africa

Document

Thursday 27 Apr 2017 | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Presentation | Resource | State of the industry and trends | Sub-Saharan Africa |

This report takes a closer look into mobile money in West Africa between 2011 and 2016, in particular the service availability and adoption; an uptick in customers adopting more sophisticated products; and the growth of agent networks ...

2016 Decade Edition of the State of the Industry Report on Mobile Money

Video

Tuesday 28 Feb 2017 | Building the financial ecosystem | English | French | Global | Global and regional studies | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource | Spanish | State of the industry and trends |

With our State of the Industry Report on Mobile Financial Services now in its sixth year, this special 2016 edition is an opportunity to reflect on the incredible progress made over the last decade. While mobile money has been around ...

Licensing mobile money remittance providers: Early lessons

Document

Thursday 23 Feb 2017 | Building the financial ecosystem | English | Global | International remittances | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Report | Resource |

A license is typically required to offer international remittance services in conjunction with a mobile money service. This publication analyses the licensing frameworks under the various regulatory regimes in Latin America, Africa and ...

The business case for payments banks in India

Document

Thursday 15 Dec 2016 | Building the financial ecosystem | Case study | English | India | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Report | Resource | South Asia |

A new model for mobile financial services is emerging in India. Payments banks will soon offer basic banking and payments services, leveraging mobile and other technologies to digitise payments and support widespread access to basic ...

The long road to interoperability in Jordan: Lessons for the wider industry

Document

Thursday 8 Dec 2016 | Building the financial ecosystem | Case studies | Case study | English | Interoperability | Jordan | Middle East and North Africa | Mobile Money | Mobile Money Programme - filter | Report | Resource |

At the beginning of 2016, Jordan became the first country in the Middle East and North Africa to have implemented interoperability of mobile money services. Over the past few years, the Central Bank of Jordan has developed a clear ...

Driving a price revolution: Mobile money in international remittances

Document

Monday 31 Oct 2016 | Building the financial ecosystem | English | Global | International remittances | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Research | Resource |

In just a few years, mobile money has emerged from a purely domestic service to enabling transfers between more than 20 countries globally. The GSMA commissioned an independent data collection exercise to assess the impact of mobile ...

GSMA Mobile Money APIs

Document

Wednesday 26 Oct 2016 | Industry assets and standards | Mobile Money | Mobile Money Programme - filter | Resource |

The GSMA Mobile Money team has published a first set of harmonised mobile money APIs to raise industry capabilities. Following a year-long industry engagement, these APIs were jointly designed by key stakeholders—mobile money ...

The impact of mobile money interoperability in Tanzania: Early data and market perspectives on account-to-account interoperability

Document

Thursday 29 Sep 2016 | Building the financial ecosystem | Case studies | Case study | English | Interoperability | Mobile Money | Mobile Money Programme - filter | Resource | Sub-Saharan Africa | Tanzania |

The publication highlights the impact of mobile money interoperability in Tanzania, focusing on early data and market perspectives on account-to-account interoperability. This paper leverages both qualitative and quantitative ...

GSMA Mobile Money Infographic: Mobile Money in Latin America & the Caribbean 2016

Document

Wednesday 21 Sep 2016 | Building the financial ecosystem | English | Global and regional studies | Infographic | Latin America & the Caribbean | Mobile Money | Mobile Money Programme - filter | Portuguese | Resource | Spanish | State of the industry and trends |

This infographic highlights the mobile money industry in Latin America & the Caribbean in 2016. Download infographic:

Companion cards & mobile money: Industry landscape, insights and considerations

Document

Tuesday 20 Sep 2016 | Building the financial ecosystem | English | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Research | Resource |

Companion cards—debit or pre-paid cards tied to a mobile money account—have become increasingly common in recent years. This publication equips mobile money providers with more detail on common use cases and how companion cards fit ...

GSMA Mobile Money Infographic: International Remittances via Mobile Money – Changing Lives and Livelihoods

Document

Thursday 16 Jun 2016 | Building the financial ecosystem | English | Global | Infographic | International remittances | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Resource | State of the industry and trends |

This infographic highlights some of the benefits of international remittances via mobile money.      

2015 Mobile Insurance, Savings & Credit Report

Document

Monday 23 May 2016 | Building the financial ecosystem | English | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Report | Resource | State of the industry and trends |

In 2015, mobile insurance, mobile savings, and mobile credit continue to positively impact the lives of unbanked or underserved people and the wider the mobile financial services ecosystem. This report looks at the availability and ...

2015 State of the Industry Report on Mobile Money

Document

Tuesday 23 Feb 2016 | English | Global | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Research | Resource | Spanish | State of the industry and trends |

Since 2011, GSMA Mobile Money has been tracking the progress of the mobile money industry through the State of the Industry Report on Mobile Money. Now in its fifth year, this report explores mobile money availability and the spread of ...

Safeguarding Mobile Money: How providers and regulators can ensure that customer funds are protected

Document

Thursday 21 Jan 2016 | English | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Research | Resource |

This paper focuses on how regulators can effectively safeguard customer funds when a nonbank issues mobile money. In countries where this is permitted, regulators and nonbank mobile money issuers have taken a number of steps to ...

Mobile money regulation and policies in Paraguay: Vision, market dynamics and industry perspectives

Document

Thursday 12 Nov 2015 | Case study | Latin America & the Caribbean | Mobile Money | Mobile Money Programme - filter | Paraguay | Policy and regulation | Resource | Spanish |

This publication traces the different stages of the mobile money regulation in Paraguay, from its inception to the design and implementation of an enabling regulatory model, showing that by creating ...

Spotlight on Rural Supply: Critical factors to create successful mobile money agents

Document

Wednesday 7 Oct 2015 | Case study | Chad | English | Mali | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Research | Resource | Sub-Saharan Africa |

Although mobile money services have extended further into rural areas than more traditional financial services have been able to in the past, rural customers still remain an underserved segment. A key barrier to reaching these ...

Paying school fees with mobile money in Côte d’Ivoire

Document

Monday 5 Oct 2015 | Building the financial ecosystem | Case studies | Case study | Cote d'Ivoire | English | French | Mobile Money | Mobile Money Programme - filter | Resource | Sub-Saharan Africa |

This case study highlights the success of the school registration fees payment initiative in Côte d’Ivoire, a concrete example which demonstrates that when operators and governments in mature mobile money markets collaborate, whole ...

Operational guidelines for interoperability: A customer-centric approach

Document

Tuesday 15 Sep 2015 | English | Global | Industry assets and standards | Interoperability | Mobile Money | Mobile Money Programme - filter | Research | Resource |

This publication sets out operational guidelines for mobile money providers to consider when introducing an interoperable service for their customers. Successful A2A interoperability should bring significant benefits for providers and ...

Proportional risk-based AML/CFT regimes for mobile money: A framework for assessing risk factors and mitigation measures

Document

Thursday 6 Aug 2015 | English | Global | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Research | Resource |

This publication aims to help regulators understand the risks posed by mobile money services and the measures mobile money service providers are taking to mitigate these risks, both of which can help inform the design of efficient and ...