Mobile for Humanitarian Innovation

Mobile for Humanitarian Innovation

Our mission is to accelerate the delivery and impact of digital humanitarian assistance

We aim to reach 6 million people with improved access to and use of life-enhancing mobile-enabled services during humanitarian and disaster preparedness, response and recovery by 2021.

The GSMA Mobile for Humanitarian Innovation (M4H) programme marks an evolution and expansion of the GSMA’s disaster response work. The programme is supported by the UK Department for International Development.

 

The mobile industry continues to grow its engagement and investment in partnerships and solutions that will deliver a digital humanitarian future. Over 156 mobile operators have committed to the GSMA Humanitarian Connectivity Charter, an initiative which strengthens the resilience, preparedness and response capability of connectivity systems in over 108 countries.

 

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The Role of Mobile Money in Humanitarian Contexts:
Operational Handbooks for Humanitarians and MNOs

Mobile money enabled cash aid delivery: Essential considerations for humanitarian practitioners

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Wednesday 10 Apr 2019 | Mobile for Humanitarian Innovation | Mobile Money |

This report offers guidance for humanitarian practitioners considering mobile money enabled cash and voucher assistance programmes.

Mobile money enabled cash aid delivery: Operational handbook for mobile money providers

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Wednesday 10 Apr 2019 | Mobile for Humanitarian Innovation | Mobile Money |

This handbook provides essential background on the humanitarian sector, and cash and voucher assistance programmes, plus outlining the operational steps involved in delivering CVA successfully.

 

Featured publications

Landscaping the digital humanitarian ecosystem

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Monday 7 Jan 2019 | English | Global | Mobile for Humanitarian Innovation | Report | Resource |

The GSMA consulted with industry experts across five main thematic areas to better understand the opportunities, benefits and challenges of building a digital ecosystem for humanitarian contexts. These key thematic areas are: - ...

Bridging the mobile gender gap for refugees

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Monday 25 Mar 2019 | Gender | Mobile for Humanitarian Innovation | Report | Rwanda | Sub-Saharan Africa | Uganda |

A case study of women’s use of mobile phones in Bidi Bidi Refugee Settlement and Kiziba Refugee Camp.

Mobile-enabled energy for humanitarian contexts

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Tuesday 26 Feb 2019 | Kenya | Mobile for Humanitarian Innovation | Resource |

The case for pay-as-you-go solar home systems in Kakuma Refugee Camp

Mobile for Humanitarian Innovation 2018 Annual Report

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Monday 25 Feb 2019 | Mobile for Humanitarian Innovation | Report | Resource |

The 2018 Annual Report outlines the GSMA Mobile for Humanitarian Innovation (M4H) programme's key achievements and activities throughout the year.

Displaced and Disconnected

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Wednesday 20 Feb 2019 | Afghanistan | Bangladesh | Brazil | Burundi | Cameroon | Central African Republic | Chad | Democratic Republic of Congo | Ethiopia | Jordan | Mauritania | Mobile for Humanitarian Innovation | Niger | Nigeria | Report | Rwanda | Tanzania | Turkey | Uganda | Zambia |

This report, produced by UNHCR in partnership with the GSMA, focuses on a relatively under-explored, but nonetheless significant barrier to access among refugees and other displaced persons: legal and regulatory ...

Recognising Urban Refugees in Jordan: Opportunities for mobile-enabled identity solutions

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Tuesday 22 Jan 2019 | Digital Identity | Jordan | Middle East and North Africa | Mobile for Humanitarian Innovation | Mobile Money | Refugee crisis | Resource |

This report, through an extensive literature review and stakeholder interviews, brings new focus on the complex identity-related challenges faced by urban refugees in Jordan, the tenth largest refugee-hosting nation in the world. ...

Mobilising cash and voucher assistance programmes: The case for mobile money

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Monday 1 Apr 2019 | Mobile for Humanitarian Innovation | Mobile Money |

This report offers recommendations for both humanitarian organisations and mobile money service providers regarding the partnerships required to enable effective and efficient use of mobile money in humanitarian contexts.

Key Trends from Round 2 of the GSMA Mobile for Humanitarian Innovation Fund

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Thursday 20 Dec 2018 | Innovation fund and grants | Mobile for Humanitarian Innovation | Resource |

The GSMA Mobile for Humanitarian Innovation Fund was launched to promote innovation in the use of mobile technology and catalyse shared value partnerships to address humanitarian challenges. This report shares key trends from ...

 

Thematic areas

M4H approaches the following five thematic areas collectively, recognising their equal importance and interdependence in building a digital ecosystem for humanitarian contexts. Core to this is the role of effective partnerships – particularly between humanitarian organisations and MNOs.

Mobile-enabled utilities

Mobile-enabled utilities

Harnessing mobile-enabled off-grid energy and water innovations to improve the lives of displaced people

Mobile-enabled utilities

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Food security and climate change

Food security and climate change

Mobile solutions for food security, adaptation and resilience to climate change

Food security and climate change

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Digital identity

Digital identity

Leveraging mobile to enable proof of identification for people affected by humanitarian crises

Digital identity

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Gender and inclusivity

Gender and inclusivity

Exploring how mobile-enabled solutions can reduce the gender gap in access to digital humanitarian services and enhance equality and accessibility of assistance for vulnerable segments of the population

Gender and inclusivity

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Mobile financial services

Mobile financial services

Accelerating the provision of mobile financial services to enable digital cash transfers and support the livelihoods and financial empowerment and resilience of disaster-affected populations

Mobile financial services

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This initiative is currently funded by the UK Department for International Development (DFID), and supported by the GSMA and its members.