Yiannis Theodorou

Senior Director, Advocacy/Acting Head of Digital Identity,

Yiannis is the Acting Head of the GSMA’s Digital Identity programme and leads the development of several policy and advocacy initiatives in Development and Humanitarian contexts. He is currently exploring the role of mobile and government policy in accelerating digital identity ecosystems to support the digital and financial inclusion of underserved populations. He has been researching and advising Governments and Mobile Operators on Mobile SIM registration and Know-Your-Customer (KYC) regulations across Africa, Asia, the Middle East and Latin America. Yiannis also delivers several regulatory training courses and represents the GSMA at various public fora globally, closely engaging with key partners such as the World Bank and UN bodies. He previously led public policy initiatives related to the use of Big Data for Social Good and the Internet-of-Things, focusing on consumer data protection and Privacy-by-Design. He authored a number of reports and policy recommendations on these topics. Prior to the GSMA, Yiannis was a Strategy Associate at the UK regulator Ofcom, developing strategic and regulatory policy insights across the Internet, TV, and telecommunications sectors. Yiannis holds a MSc. in Management from Cass Business School and a Law Degree from UCL (London).

Posts by Yiannis Theodorou

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

The broader context As COVID-19 continues to fundamentally change the global landscape, the GSMA is working with several of its members, governments, international organisations and NGO partners to ensure that mobile can play its part in responding to the pandemic. The GSMA ...

GSMA Digital Identity Programme: Insights and Achievements (2016–2020)

Notwithstanding the sombre mood we find ourselves during this global pandemic, the Digital Identity team have a reason to celebrate; the successful completion of the first phase of the programme, generously supported by the UK’s Department for International Development ...

The role of privacy frameworks in building trust for digital identity services

The GSMA conducted end-user research to explore attitudes around privacy and trust both in the presence and absence of comprehensive data protection frameworks, as well as consumers’ willingness to access digital services linked to their identity details.

Access to Mobile Services and Proof of Identity 2019: Assessing the impact on digital and financial inclusion

Our latest research report explores the linkages between access to mobile services and access to formal identification as well as how this impacts the ability of underserved populations to be digitally and financially included.