The main objectives of this guide are to:

• Provide an overview of the principles of BCM underpinning the organisation of incident and/or disaster management exercises, from an MNO’s point of view;

• Introduce best practices for successful incident and/or disaster exercise drills, in collaboration with both internal and external stakeholder organisations (NGOs) and governmental and regulatory agencies; and

• Introduce other ideas for MNOs to raise awareness of disaster preparedness amongst its stakeholders.