This report, through an extensive literature review and stakeholder interviews, brings new focus on the complex identity-related challenges faced by urban refugees in Jordan, the tenth largest refugee-hosting nation in the world. UNHCR’s year-end 2017 data states that there are nearly 691,000 Syrian refugees in Jordan, and 85 per cent are presumed to be living outside of camps.

This initiative is funded by the UK Department for International Development (DFID), and supported by the GSMA and its members.