Browse the resources by programme, topic, region and keyword.

Embracing payments as a platform for the future of mobile money

February 19, 2019 | Mobile Money | Global | Global | GSMA

For over a decade, mobile money has been driving financial inclusion, opening access to digital transactions and giving people the tools to better manage their financial lives. With 690 million registered accounts across 90 countries at the end of 2017, … Read more

Addressing the financial services needs of MSMEs in Sub-Saharan Africa

February 14, 2019 | Mobile Money | Sub-Saharan Africa | Global | GSMA

In a previous blog, we highlighted how mobile money still remains largely focused on individual customers with over 99% of registered accounts owned by individuals. However, enterprise customers represent a large and untapped opportunity for mobile money providers. The GSMA … Read more

Overcoming the Know Your Customer hurdle: Innovative solutions for the mobile money sector

January 31, 2019 | Mobile Money | Global | Latin America & the Caribbean | South Asia | Sub-Saharan Africa | Global | GSMA

Like all financial institutions, mobile money providers have a responsibility to identify their customers and understand the risks these customers may pose before providing services. In this paper, we examine innovative approaches to conducting customer identification, verification, and due diligence … Read more

A quick guide to the GSMA Mobile Money Certification

December 6, 2018 | Mobile for Development | Mobile Money | East Asia and Pacific | Europe and Central Asia | Global | Latin America & the Caribbean | Middle East and North Africa | South Asia | Sub-Saharan Africa | Global | GSMA

Launched in 2018, the GSMA Mobile Money Certification is a global initiative to bring safer, more transparent, and more resilient financial services to millions of mobile money users around the world. Over the past decade, mobile money has evolved from … Read more

Transforming Women’s Lives with Mobile: UNGA Panel

October 23, 2018 | Connected Women | Digital Identity | Industry Purpose | Mobile for Development | Mobile for Humanitarian Innovation | Mobile Money | GSMA

‘Transforming Women’s Lives with Mobile’: A Panel Discussion Hosted by the GSMA at UNGA 2018. A conversation with Yasmina McCarty, GSMA; Elisabeth Biering, Telenor; Sanda Ojiambo, Safaricom; and Anna Falth, UN Women, highlighting how the mobile industry is working to … Read more

The IPN Hub: Exploring its utility beyond pay-as-you-go solar

September 28, 2018 | Mobile for Development Utilities | Mobile Money | Sub-Saharan Africa | Global | Rwanda | GSMA

The Instant Payment Notification (IPN) Hub is an industry utility created by the GSMA to enable ecosystem players to connect more easily to mobile money providers – bringing fundamental utility services (such as electricity, water and sanitation) to off-grid populations. … Read more