Browse the resources by programme, topic, region and keyword.

The 2017 Atlantic Hurricane Season: Mobile industry impact and response in the Caribbean

March 30, 2018 | Mobile for Humanitarian Innovation | Latin America & the Caribbean | GSMA

This report captures some of the key ways GSMA members and their partners responded to Hurricanes Irma and Maria in the Caribbean, from before the storms made landfall to the clean-up and restoration efforts. Using first-hand interviews and secondary resources, … Read more

Key Trends from the Inaugural Round of the GSMA Disaster Response Innovation Fund

March 9, 2018 | Mobile for Humanitarian Innovation | Global | Global | GSMA

In September 2017, with support from the UK Department for International Development (DFID), the GSMA launched the Disaster Response Innovation Fund, which aims to catalyse partnerships that are driving innovations seeking to improve the interface between those affected by disaster … Read more

Humanitarian Connectivity Charter Annual Report – 2017

February 26, 2018 | Mobile for Humanitarian Innovation | Global | Global | GSMA

This year’s GSMA Humanitarian Connectivity Charter Annual Report shares how our signatories continue to contribute to three key trends in digital humanitarianism: displacement and connectivity, humanitarian cash transfers and innovation. The launch of the GSMA Disaster Response Innovation Fund in 2017 … Read more

Exercising Business Continuity Plans for Natural Disasters: A Quick Guide for MNOs

November 17, 2017 | Mobile for Humanitarian Innovation | Global | GSMA

The main objectives of this guide are to: • Provide an overview of the principles of BCM underpinning the organisation of incident and/or disaster management exercises, from an MNO’s point of view; • Introduce best practices for successful incident and/or … Read more

Humanitarian Payment Digitisation: Focus On Uganda’s Bidi Bidi Refugee Settlement

November 10, 2017 | Mobile for Humanitarian Innovation | Mobile Money | Sub-Saharan Africa | Uganda | GSMA

Our latest research report looks at ways that a number of humanitarian organisations have started to collaborate with the private sector, in particular, mobile network operators, and shares insights on the operational success factors and challenges of leveraging mobile money … Read more

Effective Business Continuity Guidelines for Mobile Network Operators

August 15, 2017 | Mobile for Humanitarian Innovation | Global | GSMA

This Business Continuity Management (BCM) guidance document will assist Mobile Network Operators in fulfilling their business continuity management obligations. The toolkit is aligned with industry standards and the 2016 GSMA Disaster Response Business Continuity Management Report. This guideline document is … Read more