Mobile for Development Resources

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Uncredentialed and Underserved: Access to Mobile in One’s Own Name

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Friday 3 Sep 2021 | Bangladesh | Digital Identity | English | India | Kenya | Mobile access and use | Mozambique | Nigeria | Pakistan | South Asia | Sub-Saharan Africa |

In order to gauge the scale and nuances of the consumer landscape around ID and access to a SIM card and mobile services in one’s own name, the GSMA conducted nationally representative quantitative research in seven populous low- and middle-income countrie

Access to Mobile Services and Proof of Identity 2021

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Thursday 15 Apr 2021 | Digital Identity | Mobile access and use | Report | South Asia | Sub-Saharan Africa |

The Access to Mobile Services and Proof of Identity research report series examines SIM registration policies globally and finds that certain underserved groups are significantly less likely to have a SIM card registered in their own name.

Commercially Sustainable Roles for Mobile Operators in Digital ID Ecosystems

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Wednesday 31 Mar 2021 | Digital Identity | East Asia and Pacific | Education | Employment | English | Gender | Health | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Policy and regulation | Report | South Asia | Sub-Saharan Africa |

Leveraging SIM registration and mobile money KYC (Know Your Customer) proof-of-identity compliance to accelerate digital inclusion

Digital Identity: Accelerating Financial Inclusion During a Crisis

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Monday 22 Mar 2021 | Digital Identity | English | Report |

The impacts and opportunities of Know Your Customer (KYC) regulatory policy changes during the COVID-19 pandemic

Reimagining identity ecosystems in Sub-Saharan Africa with mobile

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Monday 21 Dec 2020 | Benin | Digital Identity | Ghana | Kenya | Mobile access and use | Policy and regulation | Report | Sub-Saharan Africa | Uganda |

Mobile is increasingly becoming a powerful tool and a way of life in emerging economies. At the end of 2020, half a billion people in Sub-Saharan Africa subscribed to mobile services. This accounts for over 45% of the population. Thus, ...

Empowering Women and Girls: Understanding and Addressing the Gender Gap in Official Identification

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Wednesday 30 Sep 2020 | Digital Identity | Presentation | Resource | Thrive Africa Side Sessions | Video |

The coronavirus pandemic and remote identity-verification challenges have highlighted how a lack of Digital Identity is having a detrimental impact on the ability of vulnerable populations to access life-enhancing mobile services in their own name.

Benin’s Digital Health ID

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Tuesday 29 Sep 2020 | Benin | Case studies | Case study | Digital Identity | English | Mobile access and use | Mobile health | Regulation | Resource | Sub-Saharan Africa |

A digital health ID is a form of identity stored on a mobile phone used specifically to access health services and medical records. It is a means to improve the quality of healthcare, expand patient access to ...

Financial inclusion for fishing communities through digital identity – Mobitel Sri Lanka

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Friday 17 Jul 2020 | Building the financial ecosystem | Digital Identity | English | Mobile access and use | Video |

The Mobile for Development Digital Identity programme has been supporting digital identity innovations to improve lives across Asia and Africa. Here, we’d like to share a mobile digital identity use case, of enabling financial ...

GSMA Digital Identity Programme: Insights and Achievements (2016–2020)

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Wednesday 22 Apr 2020 | Digital Identity | Gender | Global | Mobile access and use | Policy and regulation | Report | The Commonwealth Digital Identity Initiative |

Exploring the role of mobile platforms, conducive policies and business models in strengthening digital identity ecosystems.

Highlighting the value of mobile in digital identification systems

Video

Wednesday 8 Apr 2020 | Digital Identity | English | Mobile health | Policy and regulation |

In order to access basic life enhancing services such as education, financial and healthcare services, it is imperative for people to prove they are who they claim to be. The GSMA Digital Identity programme is playing a key role in ...

Opportunities for Improving Digital Identification in Social Cash Transfer Programmes through Mobile

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Monday 6 Apr 2020 | Digital Identity | Kenya | Malawi | Report |

Some populations experience higher levels of exclusion from social safety net programmes. In many cases, this is due to challenges related to enroling, identifying and communicating with beneficiaries.

Access to Mobile Services and Proof of Identity

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Wednesday 11 Mar 2020 | Digital Identity | English | Global | Mobile access and use | Policy and regulation | Report | Resource |

The ability to prove one’s identity is essential to securing both rights and access to a number of life-enhancing services including healthcare, voting, education, financial services, employment and social protections. As we continue...

Mobile for Development brochure 2020

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Wednesday 4 Mar 2020 | AgriTech | Assistive Tech | Connected Society | Connected Women | Digital Identity | Digital Utilities | Ecosystem Accelerator | Global | Mobile for Humanitarian Innovation | Mobile Money | Resource |

GSMA Mobile for Development has recently celebrated its 10-year anniversary. Ten years in which we have grown from a simple but powerful idea to a global team of 130 and a portfolio of projects that have now impacted ...

Digital identity and social cash transfers

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Tuesday 17 Dec 2019 | Bangladesh | Case study | Digital Identity | Ethiopia | Report | Resource | Sub-Saharan Africa | Zambia |

In this case study, we highlight opportunities for mobile-enabled identification services to benefit social cash transfer programmes.

2019 #FinclusionWeek with Yiannis Theodorou: How is mobile money contributing to the SDGs?

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Friday 1 Nov 2019 | Building the financial ecosystem | Digital Identity | English | Global | Mobile Money | Resource | Video |

One billion individuals are unable to prove who they are due to a lack of official ID documentation. In 60 seconds, Yiannis Theodorou, Acting Head of Digital Identity at the GSMA, tells us how mobile is working to overcome this problem.

Capacity Building course: Digital identity for the underserved and the role of mobile

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Monday 9 Sep 2019 | Digital Identity | The Commonwealth Digital Identity Initiative |

This free one-day course highlights the role of mobile in digital identification systems and how digital identity can empower people to become digital citizens who can fully participate in today’s digital economy.

GSMA end-user research: Our top 5 lessons about digital identity

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Friday 2 Aug 2019 | Digital Identity | Research | Resource |

This video highlights our top five lessons learned about digital identity from the GSMA Digital Identity Team's end-user research.

Economic Identities for Small Business Owners: Insights from Nigeria

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Wednesday 10 Jul 2019 | Digital Identity | Nigeria | Resource | Sub-Saharan Africa | The Commonwealth Digital Identity Initiative |

Recent end-user research conducted by the GSMA Digital Identity programme highlighted that informal business owners in Nigeria – many of which are women – often struggle to demonstrate their personal and business ...

The role of privacy frameworks in building trust for digital identity services

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Monday 17 Jun 2019 | Digital Identity | Policy and regulation |

Understanding end-user attitudes towards mobile services linked to their digital identity

Understanding Capture and Validate KYC Processes: Global Experiences, Challenges and Learnings

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Wednesday 29 May 2019 | Bangladesh | Digital Identity | Ghana | Global | India | Indonesia | Pakistan | Peru | Policy and regulation | Report | Resource | Senegal | Thailand | Uganda |

Fundamentally, Capture and Validate systems are dependent on the availability of a verifiable identity scheme, and the ability of individuals to access the government-recognised identity documents that meet registration requirements.

Digital identity opportunities for women: Insights from Nigeria, Bangladesh and Rwanda

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Wednesday 29 May 2019 | Bangladesh | Digital Identity | Gender | Nigeria | Research | Resource | Rwanda | The Commonwealth Digital Identity Initiative |

Drawing on in-country qualitative research, this study explores the specific incentives, challenges, preferences and benefits that women and girls will encounter, compared to men, when engaging with digital identity systems or services.

GSMA interview with Pinky Kekana, Deputy Minister of Communications, South Africa

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Friday 3 May 2019 | Digital Identity | Video |

During the Ministerial Programme at MWC19 the GSMA Digital Identity programme interviewed Pinky Kekana, Deputy Minister of Communications, South Africa.

The Commonwealth Digital Identity Initiative

Video

Monday 25 Feb 2019 | Digital Identity | Gender |

Leveraging mobile to enable proof of identification for women and girls in the Commonwealth

Identity and the Urban Poor

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Wednesday 27 Mar 2019 | Digital Identity |

In this case study, we consolidate a wide range of insights on the unique identity challenges faced by three specific types of urban dwellers: children born in urban areas, rural-urban migrants and those who have been ...

Exploring the Gender Gap in Identification: Policy Insights from 10 Countries

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Friday 22 Mar 2019 | Bangladesh | Botswana | Digital Identity | Gender | Malawi | Mobile Money | Nigeria | Papua New Guinea | Policy and regulation | Resource | Rwanda | Sri Lanka | Uganda | Zambia | Zimbabwe |

Our 10-country study explores the intersection between cultural, social and policy barriers facing women and girls when accessing and using ID and provides gender-sensitive solutions for governments to ensure a more enabling ID-related ...

Mobile-enabled Economic Identities for Smallholder Farmers in Ghana

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Friday 8 Mar 2019 | Case studies | Digital Identity | Ghana | Mobile Money | Mobile Money Programme - filter |

The report highlights key research findings that show how the ubiquity of mobile technology has created a platform for gathering, storing and processing data on the economic behaviours of end users, including smallholder farmers.

Digital identity opportunities in Zambia

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Friday 22 Feb 2019 | Digital Identity | Report | Research | Resource | Zambia |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Uganda

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Friday 22 Feb 2019 | Digital Identity | Mobile Money | Report | Research | Resource | Uganda |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Sri Lanka

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Friday 22 Feb 2019 | Digital Identity | Report | Research | Resource | Sri Lanka |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Malawi

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Friday 22 Feb 2019 | Digital Identity | Malawi | Mobile Money | Report | Research | Resource |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Innovative mobile solutions linking health and identity

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Monday 18 Feb 2019 | Benin | Case study | Digital Identity | Lesotho | Mobile health | Mobile Money | Resource | South Asia | Sri Lanka | Sub-Saharan Africa |

In this case study we will explore four innovative mobile-enabled health solutions in Sub-Saharan Africa and Asia which have been developed to use mobile technology to identify patients to create unique digital health identities to ...

Digital identity

Video

Monday 18 Feb 2019 | Digital Identity | Mobile for Humanitarian Innovation | Video |

Leveraging mobile to enable proof of identification for people affected by humanitarian crises

Recognising Urban Refugees in Jordan: Opportunities for mobile-enabled identity solutions

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Tuesday 22 Jan 2019 | Digital Identity | Jordan | Middle East and North Africa | Mobile for Humanitarian Innovation | Mobile Money | Refugee crisis | Resource |

This report, through an extensive literature review and stakeholder interviews, brings new focus on the complex identity-related challenges faced by urban refugees in Jordan, the tenth largest refugee-hosting nation in the world. ...

Transforming Women’s Lives with Mobile: UNGA Panel

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Tuesday 23 Oct 2018 | Building the financial ecosystem | Connected Women | Digital Identity | Digital literacy | Financial inclusion for women | Gender | Mobile access and use | Mobile for Development | Mobile health | Mobile internet for women | Mobile Money | Resource | Video |

‘Transforming Women's Lives with Mobile': A Panel Discussion Hosted by the GSMA at UNGA 2018. A conversation with Yasmina McCarty, GSMA; Elisabeth Biering, Telenor; Sanda Ojiambo, Safaricom; and Anna Falth, UN Women, highlighting ...

Roadmap for Digital Birth Registration: Identity for every child through the power of mobile

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Friday 3 Aug 2018 | Digital Identity | Global | Infographic | Resource |

This 6-page document provides an overview of the 

Innovative mobile digital identity solutions: Financial inclusion and Birth Registration

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Wednesday 18 Jul 2018 | Building the financial ecosystem | Case study | Digital Identity | English | Latin America & the Caribbean | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Resource | Sub-Saharan Africa |

This case study looks at two start-ups that are using mobile technology to establish functional and foundational identities in the Caribbean and Burkina Faso, and looks at how those could be developed to provide people with further ...

Digital Identity for Smallholder Farmers: Insights from Sri Lanka

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Thursday 29 Mar 2018 | Digital Identity | Mobile Money | Report | Resource | South Asia | Sri Lanka |

This report highlights key findings from the Digital Identity programme’s qualitative research in Sri Lanka, which was designed to help improve the mobile industry’s understanding of farmers’ identity-related needs and pain points, as ...

Roadmap for Digital Birth Registration: Insights on Scale and Sustainability from Pakistan

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Thursday 8 Mar 2018 | Digital Identity | Mobile Money | Pakistan | Report | Resource |

We have produced this Roadmap for Digital Birth Registration as a guide for MNOs and their partners who are seeking opportunities to achieve greater impact, efficiency and efficacy in digital birth registration. Drawing ...

Blockchain for Development: Emerging Opportunities for Mobile, Identity and Aid

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Thursday 14 Dec 2017 | Digital Identity | Global | Report | Research | Resource |

Of all the emerging technologies that are likely to shape the future of international development, perhaps none is getting more attention today than blockchain. But for many mobile network operators (MNOs) and their partners within the ...

Enabling Access to Mobile Services for the Forcibly Displaced

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Monday 11 Sep 2017 | Digital Identity | Global | Policy and regulation | Resource |

In this Policy Note, we focus on identity-related barriers preventing Forcibly Displaced Persons (FDPs), including refugees, from accessing mobile connectivity and mobile financial services (MFS). This Note offers several ...

Understanding the Identity Gender Gap

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Friday 18 Aug 2017 | Digital Identity | English | Gender | Report | Resource |

Official proof of identity is fundamental to an individual’s ability to enforce their rights and secure access to a wide range of vital services such as healthcare, education, mobile connectivity and social protections. For this ...

Refugees and Identity: Considerations for Mobile-enabled Registration and Aid Delivery

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Thursday 20 Jul 2017 | Digital Identity | English | Global | Iraq | Kenya | Middle East and North Africa | Mobile for Humanitarian Innovation | Report | Resource |

An area of increasing focus is the opportunity for mobile and digital technology to play a role in establishing unique, digital identities for refugees. Innovations in mobile technology have also brought about a shift in the way ...

The State of Mobile Data for Social Good Report

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Thursday 29 Jun 2017 | Digital Identity | Global | Report | Resource |

This report, which identifies over 200 projects or studies leveraging mobile data for social good, aims to survey the landscape today, assess the current barriers to scale, and make recommendations for a way forward. It details some of ...

Aadhaar: Inclusive by Design – A Look at India’s National Identity Programme and its Role in the JAM Trinity

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Thursday 30 Mar 2017 | Digital Identity | India | Resource |

This report provides some context to the evolution and design of Aadhaar by exploring the identity landscape in India pre- 2009, and by highlighting two other Indian identity programmes that provided important lessons for UIDAI despite ...

Identity for Sustainable Development: An End-user Perspective Report

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Friday 24 Feb 2017 | Cote d'Ivoire | Digital Identity | English | Pakistan | Report | Resource | Tanzania |

This report highlights key findings from the GSMA Digital Identity programme’s qualitative research in three countries: Tanzania, Pakistan and Côte d’Ivoire. These countries are at three distinct stages on their journey towards ...

Innovations in Mobile Birth Registration: Insights from Tigo Tanzania and Telenor Pakistan

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Thursday 12 Jan 2017 | Digital Identity | English | Pakistan | Report | Resource | Tanzania |

The ability to prove one’s identity is essential to securing a number of life-enhancing services such as healthcare, education, financial services, connectivity and social protections. However, at least 1.5 billion people still lack an ...

Regulatory and policy trends impacting Digital Identity and the role of mobile

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Wednesday 26 Oct 2016 | Digital Identity | English | Middle East and North Africa | Resource | South Asia | Sub-Saharan Africa |

Currently, over 1.5bn people lack any form of legally recognised identity and this disproportionally impacts rural residents, poor people, women, children, and other vulnerable groups in Africa and Asia. Identity systems increase in ...

Digital Identity: Towards Shared Principles for Public and Private Sector Cooperation

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Tuesday 26 Jul 2016 | Digital Identity | Digital literacy | Global | Report | Resource |

The ability to prove one’s identity is increasingly recognized as the basis for participation in social, political, economic, and cultural life. Yet at least a billion people in developing countries lack any form of officially ...

Birth Registration in Tanzania: Tigo’s support of the new mobile birth registration system

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Friday 22 Jul 2016 | Digital Identity | Digital literacy | English | Mobile access and use | Report | Resource | Sub-Saharan Africa | Tanzania |

In addition to establishing a child’s identity, birth registration acts as a key enabler for a multitude of development outcomes including access to healthcare, education and social protection. Mobile technology has an increasingly ...

M4D Impact Products & Services Landscape – Quarterly Report

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Tuesday 3 Nov 2015 | Digital Identity | English | Global | Mobile for Humanitarian Innovation | Research | Resource | State of the industry and trends |

Over the last year, we have showcased many new products and services from our M4D Products & Services Tracker. As the number of mobile products and services increases, the opportunity for identity solutions has also ...