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State of the Industry Report on Mobile Money 2023

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Tuesday 18 Apr 2023 | Financial inclusion for women | Gender | Mobile access and use | Mobile for Development | Mobile Money | Mobile money subject | Policy and regulation | Report | Resource | State of the industry and trends |

Mobile money has experienced staggering growth over the past two decades, cementing itself as a mainstream financial service. Today, it continues the trend by diversifying and branching out into new regions, industries, and services. ...

State of the Industry Report on Mobile Money 2023

Video

Tuesday 18 Apr 2023 | Financial inclusion for women | Mobile access and use | Mobile for Development | Mobile internet for women | Mobile Money | Mobile money subject | Policy and regulation | Resource | Video |

Mobile money has experienced tremendous growth over the past two decades, cementing itself as a mainstream financial service. As it continues to grow, demonstrating incredible resilience over the pandemic and beyond, the industry is ...

GSMA B4LL – Biometrics for All

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Wednesday 29 Mar 2023 | English | Financial inclusion for women | Gender | Mobile for Development | Mobile internet for women | Mobile Money | Mobile money subject | Video |

With over one billion people lacking access to formal identification, biometrics offer the best solution that can help you improve customer experience and security while using your services. The GSMA's Biometrics for All platform ...

Tokenisation and the Gender Gap – The GSMA Inclusive Tech Lab

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Wednesday 29 Mar 2023 | Financial inclusion for women | Gender | Mobile for Development | Mobile Money | Mobile money subject | Video |

Closing the gender gap in mobile ownership and usage is a market worth 140 billion in emerging economies. Entrenched social norms often prevent women from accessing critical services in emerging economies. The GSMA Inclusive Tech ...

The digital financial literacy toolkit: Addressing the gap in low- and middle-income countries

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Thursday 23 Mar 2023 | Mobile for Development | Mobile Money | Mobile money subject | Report | Resource | Toolkit |

The digital financial services industry has seen tremendous growth in the last decade, with digital financial services (DFS) being a critical enabler of financial inclusion, especially during the COVID-19 pandemic. Despite this, ...

GSMA Mobile Money API Product Suite

Video

Monday 6 Mar 2023 | Mobile Money | Video |

The GSMA’s Mobile Money API specification comes with a suite of products that can help reduce the costs and time normally associated with API implementation and integrations. Developed in collaboration with the mobile money ...

GSMA Gender Analysis Identification Toolkit (GAIT)

Video

Monday 6 Mar 2023 | Financial inclusion for women | Gender | Mobile Money | Mobile money subject | Video |

Closing the gender gap in mobile usage could add an average of $28 billion to the mobile industry’s annual revenue. However, determining the gender of customers is often complicated by social norms and inaccurate data. The GSMA’s ...

Advancing women’s financial inclusion in Tanzania: The role of mobile money

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Wednesday 11 Jan 2023 | Financial inclusion for women | Gender | Global and regional studies | Mobile for Development | Mobile Money | Mobile money subject | Report | Resource | Tanzania |

Mobile money is a driving force behind women's financial inclusion in Tanzania. Looking at usage data on mobile money and digital financial services from the 2021 World Bank Global FINDEX Database, women’s ...

Four years of the Mobile Money Regulatory Index: Insights, opportunities and challenges

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Thursday 15 Dec 2022 | Mobile for Development | Mobile Money | Report | Resource |

Launched in 2018 by the GSMA, the Mobile Money Regulatory Index has proven to be useful in stimulating debate on the reforms that may be undertaken in more restrictive mobile money markets and, ultimately, help support the efforts of ...

Mobile Money: Cross border remittance costs

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Thursday 8 Dec 2022 | International remittances | Mobile for Development | Mobile Money | Resource |

The GSMA commissioned an independent mobile money remittance price survey through DMA Global, in Q3 of 2022 as part of its work on the topic. This is a detailed dataset from the survey.

Financial Inclusion Week 2022: Reducing the gender gap

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Wednesday 7 Dec 2022 | Financial inclusion for women | Gender | Mobile Money | Video |

Watch this presentation of the GSMA Mobile Money Programme that showcases findings from our research across 10 low- and middle-income countries (LMICs) on mobile money gender gaps.

Mobile Money agents sustainability in a digital era: Findings from Mozambique

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Friday 7 Oct 2022 | Building the financial ecosystem | Mobile for Development | Mobile Money | Mobile money subject | Mozambique | Research | Resource | State of the industry and trends |

Agent are the mobile money industry’s backbone, digitising about USD 700 million per day in 2021. Mobile money agents play an essential role in enabling unbanked and underbanked populations access to financial services, thanks to their ...

Mobile Money Certification: Enabling safer and scalable digital finance ecosystem

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Friday 5 Aug 2022 | Building the financial ecosystem | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Video |

In this video, we hear directly from MTN Group, GSMA and Alliances Management how the GSMA Mobile Money Certification enables a safer, collaborative and scalable digital finance ecosystem.

Mobile Money Certification: A differentiation strategy in compliance implemented by leading fintechs

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Friday 5 Aug 2022 | Global | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Video |

In this video, we hear directly from MTN about how the leading fintech uses the GSMA Mobile Money Certification as a differentiation strategy in risk and compliance by going above and beyond the national regulatory requirements.

Mobile Money Certification’s value proposition for the industry

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Friday 5 Aug 2022 | Global | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Video |

Hear from MTN and the GSMA’s Ashley Olson Onyango about how the GSMA Mobile Money Certification enables a safer, collaborative and scalable digital finance ecosystem.

Mobile Money agents: sustainability in a digital era – Findings from Kenya

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Monday 16 May 2022 | Case studies | Case study | English | Global and regional studies | Kenya | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Presentation | Report | Research | Resource | Sub-Saharan Africa |

There are a variety of challenges that impact agents and their much-needed network in the future, particularly in Sub-Saharan. The GSMA commissioned MicroSave Consulting (MSC) to research cash-in/cash-out (CICO) agent circumstances in Kenya.

Deep Dive: State of the Industry Report on Mobile Money 2022

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Monday 9 May 2022 | English | Mobile for Development | Mobile Money | Mobile money subject | Resource | Video | Webinar |

Over the past ten years, mobile money has expanded from a niche offering, to a global financial service connecting over a billion people to the formal economy, offering diverse services and improving lives and ...

Mobile Money Agents: Sustainability in a digital era – Findings from Côte d’Ivoire

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Friday 25 Mar 2022 | Building the financial ecosystem | Case studies | Cote d'Ivoire | Financial inclusion for farmers | Financial inclusion for women | Global and regional studies | MNOs' operational and strategic issues | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource | Sub-Saharan Africa |

Mobile money agents play an essential role in enabling unbanked and underbanked populations access financial services. However, several factors challenge agents and their much-needed network in the future, particularly in Sub-Saharan Africa.

Exploring women’s use of mobile money in Ghana

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Monday 21 Mar 2022 | Building the financial ecosystem | Case studies | Digital literacy | English | Financial inclusion for women | Gender | Ghana | Global and regional studies | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource |

The reports looks into the impact of the pandemic on mobile money usage for men and women and the barriers to greater usage, with a specific focus on women entrepreneurs.

Mobile Money and Humanitarian Assistance

Presentation

Thursday 10 Mar 2022 | English | Industry assets and standards | Mobile access and use | Mobile for Development | Mobile for Humanitarian Innovation | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Presentation | Report |

Partnerships between humanitarian providers and Mobile Money providers established via open APIs can facilitate cash in emergency situations to those displaced or in need of humanitarian assistance.