Mobile for Development Resources

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Mobile money enabled cash aid delivery: Essential considerations for humanitarian practitioners

Document

Wednesday 10 Apr 2019 | Mobile for Humanitarian Innovation | Mobile Money |

This report offers guidance for humanitarian practitioners considering mobile money enabled cash and voucher assistance programmes.

Mobile money enabled cash aid delivery: Operational handbook for mobile money providers

Document

Wednesday 10 Apr 2019 | Mobile for Humanitarian Innovation | Mobile Money |

This handbook provides essential background on the humanitarian sector, and cash and voucher assistance programmes, plus outlining the operational steps involved in delivering CVA successfully.

The Commonwealth Digital Identity Initiative

Video

Monday 25 Feb 2019 | Digital Identity | Digital Inclusion for Women |

Leveraging mobile to enable proof of identification for women and girls in the Commonwealth

Digitising the agricultural last mile in Ghana: MTN Mobile Money’s mAgric

Video

Monday 8 Apr 2019 | AgriTech | Case study | Ghana | Video |

In 2018, with the support of the GSMA Mobile for Development mAgri programme, MTN Mobile Money piloted mAgric, a mobile-based tool that enables the digitisation of the entire procurement process in the agricultural last mile. mAgric ...

Bringing efficiency to Kenya’s dairy value chain: Virtual City’s Agrimanagr

Video

Friday 5 Apr 2019 | AgriTech | Case study | Kenya | Video |

Agrimanagr is a digital tool created by Virtual City, a Kenyan AgTech company. The tool enables real-time visibility in the last mile of the agricultural value chain. Agrimanagr digitises the entire procurement process, benefiting both ...

mAgri Webinar: How to prioritise agricultural value chains for digital interventions

Video

Wednesday 3 Apr 2019 | AgriTech | Webinar |

Watch the latest knowledge-sharing webinar from the GSMA mAgri programme. In this webinar, we presented the step-by-step approach described in our recently published GSMA

CEO of CGAP, Greta Bull, discusses mobile money in its new phase of evolution

Video

Wednesday 3 Apr 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Interoperability | Mobile Money | Mobile Money APIs | Resource | Social impact and behavioural change | Video |

We spoke to Greta Bull at MWC19 Barcelona, where she discussed the challenges and opportunities facing the mobile money industry in its new phase of evolution, and the role of trust in increasing the usage of mobile money services in ...

Mobilising cash and voucher assistance programmes: The case for mobile money

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Monday 1 Apr 2019 | Mobile for Humanitarian Innovation | Mobile Money |

This report offers recommendations for both humanitarian organisations and mobile money service providers regarding the partnerships required to enable effective and efficient use of mobile money in humanitarian contexts.

The impact of mobile money on monetary and financial stability in Sub-Saharan Africa

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Friday 29 Mar 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global and regional studies | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Report | Research | Resource | Sub-Saharan Africa |

The extent to which mobile money impacts a country’s macroeconomic and financial sector development has not been fully examined. To address this evidence gap, and provide responses to those concerns, GSMA Mobile Money and GSMA ...

Mobile Money: Key Success Factors of a National Financial Inclusion Strategy

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Friday 29 Mar 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Report | Research | Resource |

Many National Financial Inclusion Strategies (NFIS) recognise and leverage the power of digital technologies in achieving financial inclusion targets, and as more countries continue to make financial inclusion commitments, the fruits ...

The impact of data localisation requirements on the growth of mobile money-enabled remittances

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Friday 29 Mar 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | international remittances | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Report | Research | Resource |

In this paper, we explore the implications of data localisation rules on the mobile money business and argue that such regulatory requirements may dramatically hamper the growth of mobile money in general, and of mobile money-enabled ...

AgTech Innovation Unlocks Economic Identities for Smallholder Farmers in Indonesia

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Thursday 28 Mar 2019 | AgriTech | Indonesia | Report |

The use of digital technologies in the last mile of agricultural value chains has the potential to address various pain points crop buyers experience when sourcing from smallholder farmers. For example, lack of transparency in the ...

Data protection in mobile money

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Thursday 28 Mar 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Report | Resource |

This paper delves into some of the key areas of data protection affecting mobile money services. These include: Data processing, which is concerned with the lawful bases for processing of personal data; Data ...

Digital Transformation – The Role of Mobile Technology in Papua New Guinea

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Friday 29 Mar 2019 | Asia and Australia | Digital Inclusion | Digital literacy | Ecosystem Accelerator | English | Mobile access and use | Operational best practices | Papua New Guinea | Report | State of the industry and trends |

Under the theme of 'Harnessing Inclusive Opportunities, Embracing the Digital Future', the Asia Pacific Economic Cooperation (APEC) 2018 sessions prioritised how Information and Communication Technologies (ICT) could promote inclusive ...

Identity and the Urban Poor

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Wednesday 27 Mar 2019 | Digital Identity |

In this case study, we consolidate a wide range of insights on the unique identity challenges faced by three specific types of urban dwellers: children born in urban areas, rural-urban migrants and those who have been ...

Uganda: Driving inclusive socio-economic progress through mobile-enabled digital transformation

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Thursday 28 Mar 2019 | Connected Society | Digital Inclusion | English | Report | Sub-Saharan Africa | Uganda |

As Uganda advances its efforts focused on the Sustainable Development Goals (SDGs) and the Uganda Vision 2040, harnessing the power of mobile technology will be critical to influencing progress across all development goals. Mobile is ...

CEO of Telenor Pakistan discusses the importance of digital and financial inclusion for women

Video

Wednesday 27 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Gender | Mobile for Development | Mobile Internet for Women | Mobile Money for Women | Pakistan | South Asia | Video |

Irfan Khan, CEO of Telenor Pakistan, spoke to the GSMA’s Connected Women team at MWC Barcelona 2019 about why digital and financial inclusion for women is an important issue for him and his organisation. He discusses what he views to ...

CEO of MTN Ghana discusses the importance of financial inclusion for women

Video

Wednesday 27 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Financial services products | Gender | Ghana | Mobile for Development | Mobile Internet for Women | Mobile Money for Women | Sub-Saharan Africa | Video |

Selorm Adadevoh, CEO of MTN Ghana, spoke to the GSMA’s Connected Women team at MWC Barcelona 2019 about why financial inclusion for women is an important issue for him and his organisation. He discusses what he views to be the primary ...

MWC Barcelona 2019: Connected Women Seminar Recording

Video

Tuesday 26 Mar 2019 | Connected Women | Digital Inclusion for Women | English | Gender | Mobile Internet for Women | Mobile Money for Women | Presentation | Video |

Did you attend the Connected Women programme's seminar at MWC Barcelona 2019? The full seminar recording is now available to watch online. Catch up on what you missed or recap on the important discussions here.

Bridging the mobile gender gap for refugees

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Monday 25 Mar 2019 | Gender | Mobile for Humanitarian Innovation | Report | Rwanda | Sub-Saharan Africa | Uganda |

A case study of women’s use of mobile phones in Bidi Bidi Refugee Settlement and Kiziba Refugee Camp.

GSMA Ecosystem Accelerator Innovation Fund Start-up Portfolio

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Friday 22 Mar 2019 | Ecosystem Accelerator | English | Innovation fund and grants | Mobile access and use | Report | South Asia | Sub-Saharan Africa |

We are pleased to reveal the full portfolio of 35 GSMA Ecosystem Accelerator Innovation Fund start-ups. This includes all of the start-ups from all three rounds of funding, providing information on who they are, what they do and any ...

Exploring the Gender Gap in Identification: Policy Insights from 10 Countries

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Friday 22 Mar 2019 | Bangladesh | Botswana | Digital Identity | Digital Inclusion for Women | Gender | Malawi | Mobile Money | Nigeria | Papua New Guinea | Policy and regulation | Resource | Rwanda | Sri Lanka | Uganda | Zambia | Zimbabwe |

Our 10-country study explores the intersection between cultural, social and policy barriers facing women and girls when accessing and using ID and provides gender-sensitive solutions for governments to ensure a more enabling ID-related ...

The Mobile Money Regulatory Index

Documents

Thursday 21 Mar 2019 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Financial services products | French | Global | Middle East and North Africa | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Report | Resource | South Asia | Sub-Saharan Africa |

In September 2018 we launched the Mobile Money Regulatory Index, an interactive tool that measures the ...

CEO of Wave Money discusses the importance of financial inclusion for women

Video

Tuesday 19 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | English | Financial services products | Gender | Mobile Money | Mobile Money for Women | Myanmar | Video |

Brad Jones, CEO of Wave Money, spoke to the GSMA’s Connected Women team about why financial inclusion for women is an important issue for him and his organisation. He discusses what he views to be the primary challenge to closing the ...

Online marketplace and merchant-centric services as a driver of the platform model

Presentation

Tuesday 12 Mar 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money APIs | Mobile Money Programme | Resource |

These two reports aim to address many questions on the theme of online marketplaces and how mobile money providers can leverage them to adopt a platform-based business model. The first is a comprehensive

The GSMA Mobile Money Certification in 2019

Video

Tuesday 12 Mar 2019 | Ecosystem payments | English | Financial services products | Global | Industry assets and standards | Mobile Money | Mobile Money Programme | Resource |

The Certification enhances consumer trust, accelerates commercial partnerships, and sets a public bar to which all providers can aspire.

CMO of Telenor Pakistan explains why Telenor is committed to closing the mobile gender gap

Video

Monday 11 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Gender | Mobile Internet for Women | Pakistan | South Asia | Video |

The GSMA’s Connected Women programme is very pleased to work with Telenor Pakistan in addressing the mobile gender gap in their customer base. Here we speak to Bilal Kazmi, Chief Marketing Officer of Telenor Pakistan, who explains why ...

Global CIO of Bharti Airtel addresses the importance of digital inclusion for women

Video

Monday 11 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Gender | India | Mobile Internet for Women | South Asia | Video |

Harmeen Mehta, Global CIO and Head of Digital for Bharti Airtel explains why connecting the world is so important and why she values being part of the GSMA’s Connected Women initiative.

Mobile-enabled Economic Identities for Smallholder Farmers in Ghana

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Friday 8 Mar 2019 | Case studies | Digital Identity | Ghana | Mobile Money | Mobile Money Programme |

The report highlights key research findings that show how the ubiquity of mobile technology has created a platform for gathering, storing and processing data on the economic behaviours of end users, including smallholder farmers.

Safaricom: Driving Digital Inclusion for Women in Kenya

Video

Thursday 7 Mar 2019 | Connected Women | Digital Inclusion for Women | Gender | Kenya | Mobile access and use | Mobile Internet for Women | Sub-Saharan Africa | Video |

Charles Kare Wanjohi, Consumer Business Unit Director at Safaricom, explains the importance of digital inclusion for women in Kenya and shares insights into what he believes is the key to closing the mobile gender gap. You can also ...

How MoMo Pay Empowers Female Merchants and Customers in Ghana

Video

Thursday 7 Mar 2019 | Connected Women | Digital Inclusion | Digital Inclusion for Women | Gender | Gender diversity in the workforce | Ghana | Mobile Internet for Women | Mobile Money | Mobile Money for Women | Sub-Saharan Africa | Video |

In Ghana there is a gender gap in mobile money adoption and use which means that fewer women than men benefit from this potentially life-enhancing service. In order to help close this gender gap, MTN Ghana, one of the major mobile ...

Vodafone Sakhi: Voices of Impact from India

Video

Monday 19 Aug 2019 | Connected Women | Digital Inclusion for Women | Gender | India | Mobile Internet for Women | Safety and harassment | South Asia | Video |

Mobile has the power to make women feel safer. In 2018, Vodafone Idea launched ‘Sakhi’ across India, an exclusive safety service for women, focused on giving them the confidence to live life fearlessly. Vodafone Sakhi’s features ...

The Executive Director of UN Women explains the importance of connecting women

Video

Wednesday 27 Feb 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Video |

2018 State of the Industry Report on Mobile Money

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Monday 25 Feb 2019 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Financial services products | Global | Global and regional studies | international remittances | Interoperability | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile Money | Mobile Money APIs | Mobile Money Programme | Policy and regulation | Report | Research | Resource | Social impact and behavioural change | South Asia | State of the industry and trends | Sub-Saharan Africa | Water |

Now processing over $1.3 billion a day, the mobile money industry added a record 143 million registered customers in 2018. In a dynamic and fast-evolving ecosystem, providers are attracting new investments and forming strategic ...

Mobile-enabled energy for humanitarian contexts

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Tuesday 26 Feb 2019 | Kenya | Mobile for Humanitarian Innovation | Resource |

The case for pay-as-you-go solar home systems in Kakuma Refugee Camp

Mobile for Humanitarian Innovation 2018 Annual Report

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Monday 25 Feb 2019 | Mobile for Humanitarian Innovation | Report | Resource |

The 2018 Annual Report outlines the GSMA Mobile for Humanitarian Innovation (M4H) programme's key achievements and activities throughout the year.

Digital identity opportunities in Zambia

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Friday 22 Feb 2019 | Digital Identity | Report | Research | Resource | Zambia |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Uganda

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Friday 22 Feb 2019 | Digital Identity | Mobile Money | Report | Research | Resource | Uganda |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Sri Lanka

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Friday 22 Feb 2019 | Digital Identity | Report | Research | Resource | Sri Lanka |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Malawi

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Friday 22 Feb 2019 | Digital Identity | Malawi | Mobile Money | Report | Research | Resource |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Delivering water to urban homes through smart metering and mobile payments – CityTaps

Video

Friday 22 Feb 2019 | English | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Niger | Product development and product design | Sub-Saharan Africa | Video | Water |

In 2017, the GSMA Mobile for Development Utilities programme awarded CityTaps a grant to scale their prepaid water service platform to enable the urban poor to access affordable and safe running water at home. Their prepaid smart meter ...

Embracing payments as a platform for the future of mobile money

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Thursday 21 Feb 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Policy and regulation | Report | Resource |

For over a decade, mobile money has been driving financial inclusion, opening access to digital transactions and giving people the tools to better manage their financial lives. With 690 million registered accounts across 90 countries ...

Intelligent Utilities for All

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Monday 25 Feb 2019 | Content creation and stylization | Energy | English | Global | Industry positions | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Operational best practices | Product development and product design | Report | Sanitation | State of the industry and trends | Water |

In this year’s Mobile for Development (M4D) Utilities Annual Report, we are proud to present sector trends through a complete review of the portfolio of organisations the programme has supported through its Innovation Fund. We are ...

Displaced and Disconnected

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Wednesday 20 Feb 2019 | Afghanistan | Bangladesh | Brazil | Burundi | Cameroon | Central African Republic | Chad | Democratic Republic of Congo | Ethiopia | Jordan | Mauritania | Mobile for Humanitarian Innovation | Niger | Nigeria | Report | Rwanda | Tanzania | Turkey | Uganda | Zambia |

This report, produced by UNHCR in partnership with the GSMA, focuses on a relatively under-explored, but nonetheless significant barrier to access among refugees and other displaced persons: legal and regulatory ...

The Mobile Gender Gap Report 2019

Documents

Wednesday 20 Feb 2019 | Connected Women | English | Global | Report | Research | Resource |

This report reveals how the mobile gender gap is changing in low- and middle-income countries, ranks the factors preventing equal mobile ownership and mobile internet use, and outlines the opportunities that closing the mobile gender gap represents.

Innovative mobile solutions linking health and identity

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Monday 18 Feb 2019 | Benin | Case study | Digital Identity | Lesotho | Mobile Health | Mobile Money | Resource | South Asia | Sri Lanka | Sub-Saharan Africa |

In this case study we will explore four innovative mobile-enabled health solutions in Sub-Saharan Africa and Asia which have been developed to use mobile technology to identify patients to create unique digital health identities to ...

CASALUD: A suite of digital health services for the prevention and management of NCDs

Documents

Monday 18 Feb 2019 | Mexico | mHealth |

Over the last 30 years, Mexico has experienced an epidemiological transition, with a shift away from infectious towards non-communicable diseases (NCDs). In 2016, NCDs accounted for 80 per cent of Mexico’s mortalities and it is ...

Addressing the financial services needs of MSMEs in Sub-Saharan Africa

Presentation

Thursday 14 Feb 2019 |

In a previous blog, we highlighted how mobile money still remains largely ...

Mobile-enabled utilities

Video

Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Harnessing mobile-enabled off-grid energy and water innovations to improve the lives of displaced people

Food security and climate change

Video

Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Mobile solutions for food security, adaptation and resilience to climate change

Digital identity

Video

Monday 18 Feb 2019 | Digital Identity | Mobile for Humanitarian Innovation | Video |

Leveraging mobile to enable proof of identification for people affected by humanitarian crises

Gender and inclusivity

Video

Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Exploring how mobile-enabled solutions can reduce the gender gap in access to digital humanitarian services and enhance equality and accessibility of assistance for vulnerable segments of the population

Mobile financial services

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Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Accelerating the provision of mobile financial services to enable digital cash transfers and support the livelihoods and financial empowerment and resilience of disaster-affected populations

Mobile Gender Gap Report 2019 Methodology

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Friday 31 May 2019 | Connected Women | Digital Inclusion for Women | English | Gender | Global | Mobile Internet for Women | Report | Research | Resource |

This document describes the analysis and modelling undertaken for The Mobile Gender Gap Report 2019 as well as highlighting key areas of methodological change year-on-year.

Digital Equity Policy Brief W20 Japan 2019

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Thursday 14 Feb 2019 | Accelerating Digital and Financial Inclusion | Connected Women |

The W20, under the Japanese Presidency, presents this policy brief to outline some of the challenges for women’s access and meaningful use of digital technologies, and to provide guidance for coordinated and effective action by the G20.

Overcoming the Know Your Customer hurdle: Innovative solutions for the mobile money sector

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Thursday 31 Jan 2019 | Ecosystem payments | English | Financial services products | Global | Mobile Money | Mobile Money Programme | Regulation | Report | Resource | Sub-Saharan Africa |

Like all financial institutions, mobile money providers have a responsibility to identify their customers and understand the risks these customers may pose before providing services.

Grameenphone Krishi Sheba

Document

Monday 31 Jul 2017 | AgriTech |

Grameenphone Bangladesh scale voice-driven agricultural information service GP Krishi Sheba with a traditional value-added service marketing campaign.

Vodafone Ghana Farmer’s Club

Document

Monday 31 Jul 2017 | AgriTech |

Vodafone Ghana make over 100,000 new network acquisitions through their dedicated Farmer's Club SIM with voice-driven content service and call bundle.

Telenor Pakistan Khushaal Zamindar

Document

Monday 31 Jul 2017 | AgriTech |

Telenor Pakistan's voice-based agricultural service, Khushaal Zamindar, goes viral.

Ooredoo Myanmar Site Pyo

Document

Monday 31 Jul 2017 | AgriTech |

Ooredoo Myanmar's agricultural smartphone app, Site Pyo, supports smallholders suffering the effects of climate change.

Airtel Malawi M’chikumbe 212

Document

Monday 31 Jul 2017 | AgriTech |

Airtel Malawi's voice and text-based content service, M'chikumbe, enhances stretched government agricultural extension network.

Dialog Sri Lanka Govi Mithuru

Document

Monday 31 Jul 2017 | AgriTech |

Dialog Sri Lanka reduce farmers' chemical dependency with their highly personalised Govi Mithuru service.

Mobile for Development Utilities Annual Report

Documents

Friday 22 Jul 2016 | Mobile for Development Utilities |

Achieving SDGs 6 and 7: The promise and impact of mobile technology Over the last five years, the Mobile for Development Utilities programme has been supporting partnerships between the mobile industry and utility service ...

W20 Digital Inclusion Background paper

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Friday 30 Mar 2018 | Accelerating Digital and Financial Inclusion |

As Topic Chair of the Digital Inclusion workstream within the W20, the GSMA commissioned this background paper which summarises the present situation of the digital divide, describes the challenges involved, and reviews existing ...

Recommendations for action: bridging the gender gap in Internet and broadband access and use

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Monday 19 Nov 2018 | Accelerating Digital and Financial Inclusion |

In March 2017, the Broadband Commission for Sustainable Development’s Working Group on the Digital Gender Divide, co-chaired by the GSMA and UNESCO, launched a report that outlines a set of practical actions that stakeholders can take ...

Accelerating digital and Women financial inclusion for women

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Monday 19 Nov 2018 | Accelerating Digital and Financial Inclusion |

The gender gap is not going to close on its own. Its root causes are driven by a complex set of social, economic and cultural barriers. These obstacles can only be overcome with targeted intervention by all stakeholders.The GSMA ...

EQUALS Access Coalition Resources

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Monday 19 Nov 2018 | Accelerating Digital and Financial Inclusion |

EQUALS, the Global Partnership to Bridge the Digital Gender Divide is a multi-stakeholder initiative that brings together international organizations, the private sector, government agencies, civil society organizations, ...

The CEO of Zanzibar Telecom explains why digital and financial inclusion for women is important

Video

Friday 27 Apr 2018 | Accelerating Digital and Financial Inclusion |

The ITU’s Chief of Strategic Planning and Membership shares her views on the mobile gender gap

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The former Direct General of UNESCO talks about digital and financial inclusion of women

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Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The CEO of Women’s World Banking shares her views on the importance of financial inclusion of women

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

GSMA’s CEO explains why financial and digital inclusion of women is an important issue

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Executive Director for UN Women explains why digital inclusion is an important issue for women

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Executive VP of Millicom explains why digital and financial inclusion of women is important

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Executive Director of A4AI explains the importance of addressing the mobile gender gap

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Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Chairman of Econet Wireless explains why digital and financial inclusion of women is important

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Wednesday 30 May 2018 | Accelerating Digital and Financial Inclusion |

The CCO of Robi Axiata explains why digital and financial inclusion of women is important

Video

Wednesday 30 May 2018 | Accelerating Digital and Financial Inclusion |

The Group CEO of Dialog Axiata explains why digital and financial inclusion of women is important

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

Connected Society: Delivering digital inclusion for all

Document

Wednesday 30 Jan 2019 | Connected Society | Global | Resource |

The GSMA Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups. The unconnected population is ...

Recognising Urban Refugees in Jordan: Opportunities for mobile-enabled identity solutions

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Tuesday 22 Jan 2019 | Digital Identity | Jordan | Middle East and North Africa | Mobile for Humanitarian Innovation | Mobile Money | Refugee crisis | Resource |

This report, through an extensive literature review and stakeholder interviews, brings new focus on the complex identity-related challenges faced by urban refugees in Jordan, the tenth largest refugee-hosting nation in the world. ...

Landscaping the digital humanitarian ecosystem

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Monday 7 Jan 2019 | English | Global | Mobile for Humanitarian Innovation | Report | Resource |

The GSMA consulted with industry experts across five main thematic areas to better understand the opportunities, benefits and challenges of building a digital ecosystem for humanitarian contexts. These key thematic areas are: - ...

The GSMA mAgri Value Chain Assessment Tool

Presentation

Monday 24 Dec 2018 | AgriTech | Resource | Toolkit |

Digital tools in agriculture have strong potential to generate substantial benefits to agribusinesses in emerging markets, addressing inefficiencies these organisations face when sourcing from smallholder farmers. Digitising ...

Doc990 – Enhancing patient access to healthcare services in Sri Lanka through mobile

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Friday 21 Dec 2018 | Asia and Australia | mHealth | Report | Resource | Sri Lanka |

In Sri Lanka, high broadband adoption and smartphone penetration present an opportunity to use mobile app-based services to address some of the country’s challenges with the provision of healthcare. These include rapid growth of the ...

Key Trends from Round 2 of the GSMA Mobile for Humanitarian Innovation Fund

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Thursday 20 Dec 2018 | Innovation fund and grants | Mobile for Humanitarian Innovation | Resource |

The GSMA Mobile for Humanitarian Innovation Fund was launched to promote innovation in the use of mobile technology and catalyse shared value partnerships to address humanitarian challenges. This report shares key trends from ...

Start-ups and Mobile in Emerging Markets: Issue 4, Winter 2018

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Tuesday 11 Dec 2018 | Content creation and stylisation | Digital Inclusion for Women | East Asia and Pacific | Ecosystem Accelerator | English | Grants | Innovation fund and grants | Mobile access and use | Mobile internet | Product development and product design | Report | Resource | South Asia | State of the industry and trends | Sub-Saharan Africa |

This is the fourth issue of our new publication format, which has been designed to best capture the evolution of a fast-moving space. This publication has a wide range of stakeholders in mind, including: mobile ...

A quick guide to the GSMA Mobile Money Certification

Documents

Thursday 6 Dec 2018 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Europe and Central Asia | Financial services products | Global | Industry assets and standards | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme | Operational best practices | Policy and regulation | Resource | South Asia | Sub-Saharan Africa |

Read our Quick Guide to the Mobile Money Certification to understand the basics.

Leveraging the Potential of Mobile for Persons with Disabilities

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Wednesday 5 Dec 2018 | Assistive Tech | Digital Inclusion | English | Global | Mobile access and use | Mobile for Development | Product development and product design | Resource |

The GSMA is pleased to announce its involvement in the “AT 2030 – Life Changing Assistive Technology for All programme”, funded by DFID, to test new approaches and widen accessibility of Assistive Technology; the GSMA ...

Rural Connectivity Innovation Case Study: Using light sites to drive rural coverage – Huawei RuralStar and MTN Ghana

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Tuesday 13 Nov 2018 | Case study | Connected Society | Digital Inclusion | English | Ghana | Mobile access and use | Mobile internet | Resource | Rural network coverage | Sub-Saharan Africa |

Huawei’s RuralStar is a lightweight rural network coverage solution supporting 2G, 3G and 4G connectivity. It has significantly lower CapEx and OpEx compared to a traditional, typical macro-site and can therefore help reduce one of the ...

Access to water and sanitation in emerging markets – the impact of mobile technology

Video

Tuesday 13 Nov 2018 | English | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Product development and product design | Resource | Sanitation | South Asia | Sub-Saharan Africa | Video | Water |

In emerging markets, there is a significant gap in access to water and sanitation services. Mobile technology, with its almost ubiquitous presence and coverage is uniquely placed to help address this problem. We spoke to past and ...

Rural Connectivity Innovation Case Study: Cellcard Cambodia and Solar Power

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Wednesday 7 Nov 2018 | Affordability and tax | Cambodia | Case study | Connected Society | Digital Inclusion | East Asia and Pacific | Energy | English | Mobile internet | Resilient technology | Resource | Rural network coverage |

In delivering mobile coverage to rural areas, one of the most significant expenses that operators face in providing users with mobile coverage is the cost of powering cell sites. Using a GSMA bespoke evaluation model, this case study ...

Transforming Women’s Lives with Mobile: UNGA Panel

Video

Tuesday 23 Oct 2018 | Connected Women | Digital Identity | Digital Inclusion | Digital Inclusion for Women | Digital literacy | Digital skills | Financial services products | Gender | Industry Purpose | Mobile access and use | Mobile for Development | Mobile Health | Mobile Internet for Women | Mobile literacy | Mobile Money | Mobile Money for Women | Resource | Video |

‘Transforming Women's Lives with Mobile': A Panel Discussion Hosted by the GSMA at UNGA 2018. A conversation with Yasmina McCarty, GSMA; Elisabeth Biering, Telenor; Sanda Ojiambo, Safaricom; and Anna Falth, UN Women, highlighting ...

The IPN Hub: Exploring its utility beyond pay-as-you-go solar

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Friday 28 Sep 2018 | Digital Inclusion | Ecosystem payments | Energy | English | Financial services products | Global | Industry assets and standards | Interoperability | Mobile access and use | Mobile for Development Utilities | Mobile Money | Mobile Money Programme | Report | Resource | Rwanda | Sub-Saharan Africa |

The Instant Payment Notification (IPN) Hub is an industry utility created by the GSMA to enable ...

2018 Mobile Money Policy and Regulatory Handbook

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Friday 28 Sep 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Mobile access and use | Mobile Money | Mobile Money Programme | Operational best practices | Policy and regulation | Regulation | Resource |

In the Handbook, we explore regulatory challenges that have faced the industry since its inception, and recommend approaches key stakeholders can take towards creating an enabling environment. The Handbook also accounts for recent ...

Webinar – Innovations in Mobile IoT and Big Data for Climate Resilience

Video

Thursday 27 Sep 2018 | AgriTech | Big data | Mobile for Development | Resource | Webinar |

Watch the latest knowledge-sharing webinar from the GSMA mAgri programme. In this webinar we looked at the role of Mobile IoT and Big Data to improve the range of services that strengthen the climate resilience of ...

Spotlight on mobile-enabled microinsurance

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Wednesday 26 Sep 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile access and use | Mobile Money | Mobile Money Programme | Report | Research | Resource | State of the industry and trends |

This is the second in a series of insight papers exploring selected topics based on the findings of the 2017 State of the Industry Report on ...

Guidelines on mobile money data protection

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Monday 24 Sep 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Guidelines | Mobile access and use | Mobile Money | Mobile Money Programme | Operational best practices | Policy and regulation | Regulation | Resource |

Data protection is critical to ensuring that data is not only fuelling innovation, but also that it is handled in a safe and responsible manner. To that end, mobile operators are building on the technical and compliance capabilities of ...

Beyond the basics: How smartphones will drive future opportunities for the mobile money industry

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Wednesday 19 Sep 2018 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Europe and Central Asia | Financial services products | Global | Latin America & the Caribbean | Middle East and North Africa | MNOs' operational and strategic issues | Mobile access and use | Mobile Money | Mobile Money Programme | Report | Research | Resource | Social impact and behavioural change | South Asia | State of the industry and trends | Sub-Saharan Africa | User insights and data |

Technology is changing the way we access a range of products and services, from viewing digital content to paying for goods and services via our mobile phones. The proliferation of mobile internet and smartphone access in emerging ...

State of Mobile Internet Connectivity 2018

Documents

Monday 3 Sep 2018 | Affordability and tax | Connected Society | Digital Inclusion | Digital Inclusion for Women | Digital literacy | Digital skills | East Asia and Pacific | English | Europe and Central Asia | Gender | Global | Latin America & the Caribbean | Local content | Middle East and North Africa | Mobile access and use | Mobile internet | Mobile Internet for Women | Mobile literacy | Policy and regulation | Report | Resource | Rural network coverage | Social impact and behavioural change | South Asia | State of the industry and trends | Sub-Saharan Africa | User insights and data |

At the end of 2017, 3.3 billion people were connected to the mobile internet, representing an increase of almost 300 million compared to the previous year. However, more than 4 billion people still remain offline and 1 billion of these ...

The GSMA’s Gender Analysis and Identification Toolkit (GAIT)

Document

Friday 31 Aug 2018 | Bangladesh | Big data | Business model | Case study | Connected Women | Digital Inclusion | Digital Inclusion for Women | English | Gender | Global | Mobile Money for Women | Operational best practices | Resource | Toolkit |

The GSMA's Gender Analysis and Identification Toolkit (GAIT) addresses an issue many mobile operators face: the absence of reliable gender-disaggregated data on mobile ownership and usage. This information gap is an important one to ...

Orange Group’s Patrick Roussell: What is the GSMA Mobile Money Certification?

Video

Wednesday 29 Aug 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Industry assets and standards | Interoperability | Mobile access and use | Mobile Money | Mobile Money Programme | Operational best practices | Pakistan | Product development and product design | Resource | Sub-Saharan Africa | Tanzania |

In this video series we hear from certified providers on what the GSMA Mobile Money Certification is, the Certification ...